Listen to this articleHave you solved your QuickBooks payroll Error 15222? Don’t you worry we are here to guide you on how to solve this error? QuickBooks Error 15222 is an update error which means users will come across this error while trying to update some QuickBooks files or its associated applications such as QuickBooks Payroll services. This article will assist you with each and every solution so that you can eliminate and resolve this error.
“If you are facing QuickBooks Error 15222 while updating payroll and need direct assistance from certified experts then, contact QuickBooks Payroll Support at 1-(855)-856-0042”
Table of Contents
Understanding what is QuickBooks Error 15222
When you try to update some files in QuickBooks or while updating QuickBooks Payroll, QuickBooks error 15222 may occur. You may face this error if there is a fault in your internet connectivity or it occurs due to QuickBooks incompatibility with your browser. Now that we know what is maintenance release Update Error 15222, let us analyze the reasons for it in detail.
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Common reasons of QuickBooks Payroll Update Error 15222
There are various reasons causing the QuickBooks Payroll Error 15222. Anything which might become an obstruction while updating QuickBooks file can cause this error and that can happen due to the following reasons:
- If the registered digital signature function is active but has expired or not working, then this error might occur.
- QuickBooks expects you to set Internet Explorer as the default browser of your computer system. If it is not so, then this error may occur.
- Any security program of your computer such as firewall or anti-virus program may interfere with QuickBooks to cause this error. Normally antivirus software alone doesn’t cause this error but coupled with an antispyware, it can be a problem.
Methods to Eliminate QuickBooks Payroll Error Code 15222
As there are multiple reasons causing this error, so there are multiple ways to resolve it too depending on the probable reason causing this error. We have listed for you the different methods to resolve the QuickBooks Payroll Error Code 15222.
Method 1: Install a Digital Signature Certificate if not done
The first thing to check if you encounter Error 15222 in QuickBooks is if the Digital Signature Certificate is installed and updated or not. The steps to do that are as follows:
- Navigate to the Start menu and then search ‘QBW32.exe’.
- Right-click on the result and then go to its ‘Properties’ section.
- Now from the ‘Properties’ window, select the ‘Digital Signature’ tab.
- Now select Intuit, Inc. from the list and then click on ‘Details’ option.
- Select the ‘View Certificate’ option followed by the ‘Install Certificate’ button.
Now complete the installation process and then exit QuickBooks when it is done, and then restart it and try the update again. If the problem is still not resolved, then you might have browser issue so check out how to solve that.
Method 2: Update the Browser Settings to Fix QuickBooks Desktop Error 15222
You should make sure that Internet Explorer is your default browser to avoid this error. If you are still facing the error then try changing Browser settings to resolve QuickBooks Error Message 15222. Steps to do that are as follows:
- You have to click on the ‘Tools’ icon in the browser and then click on the ‘Internet Options’.
- Then go to the ‘Connection Tab’ and click on the ‘LAN Settings’.
- You have to go for ‘Automatically Detect Settings’ and leave the ‘Proxy Server’ option blank if you are not using Proxy Server.
- Make sure to check SSL 2.0 and SSL 3.0 checkboxes and ensure that TLS 1.2 box is unchecked.
Your browser settings are complete now and should be compatible with QuickBooks. If this was the reason for your error then it has been sorted. If you are still getting the same error then keep reading for other methods to solve it.
Method 3: Upgrade the windows Firewall settings
You have to make QuickBooks as an exception in your firewall settings as many QB services may have been blocked by firewall. Follow the set of steps given below to change the firewall settings of windows:
- Go to start menu and from there open windows firewall.
- Now move to the advanced settings of the firewall and right-click on inbound rules.
- Select new rule, program and then hit the next.
- Choose this program path and then browse.
- Find and select only one executable files mentioned here: AutoBackupExe.exe, Dbmlsync.exe, DBManagerExe.exe, FileManagement.exe, FileMovementExe.exe, QuickBooksMessaging.exe, QBW32.exe, QBDBMgrN.exe, QBServerUtilityMgr.exe, QBCFMonitorService.exe, QBLaunch.exe, QBUpdate.exe, IntuitSyncManager.exe, OnlineBackup.exe.
- Select next and then choose the allow the connection and click on next.
- Make sure to mark all of the profiles and click on next.
- Create a rule and provide it some name like “QBFirewallException(name.exe).”
- Now repeat all the above mentioned steps and also create outbound rules.
Method 4: Set the IE as your default browser
- Open the IE browser on your system.
- Navigate to tools and then select the internet options.
- Now search for the programs tab and then hit on the make default option.
- Click on OK and then again try to update the QB software.
Method 5: Take advantage of QuickBooks file doctor tool
- If you do not have tool hub, then first download and install it on your computer system.
- Then start the tool and go to the programs tab.
- Now the option to run the file doctor will be visible to you. Click on that.
- The file doctor will locate the issue if it finds any and also eliminate it.
Method 6: Upgrade the antivirus or anti-malware program available on your system
It is always best to have an anti-virus or anti-malware software on your system as it will protect your important data from all the potential threats which a normal user cannot see. The anti-malware program sometimes treats other program files as viruses and kills them. It also sometimes deletes the QuickBooks installation files from the system, therefore it is necessary to create an exception in the anti-malware program. Allow these domains to pass from the program and your many QB issues will get fixed with it: QuickBooks.com, Intuit.com, Payroll.com, QBW32.exe, and QBupdate.exe.
You may read also: How to Enter Previous Tax Payments in QuickBooks
Closure…
Through this article, we explained to you about the QuickBooks Error 15222. If you are still facing this error or you need help with anything regarding QuickBooks then call QuickBooks Payroll Helpline at 1-(855)-856-0042.
