Listen to this articleQuickBooks error 30134 is a common payroll error that occurs while sending direct deposits. It occurs when multiple unsuccessful attempts are made to send data using an incorrect PIN or password. When this error shows up, the system will automatically lock your account for security reasons. Read this blog for instant assistance.
This detailed blog will help you eliminate payroll direct deposit issues from QuickBooks. However, if you aren’t tech-savvy and want an expert to tackle the issue on your behalf, you can call our team of QB experts at 1.855.856.0042 for immediate guidance in resolving the payroll error.
Table of Contents
Major Reasons for QuickBooks Desktop Error 30134
QuickBooks error message 30134 can pop up due to many common causes. Therefore, it is essential to learn about these causes before undertaking the troubleshooting solutions to gain better clarity about the error. The following are the main reasons why this payroll error arises in QuickBooks –
- The PIN or password used while trying to send direct deposits via QB payroll might be incorrect.
- Your QuickBooks payroll subscription might be inactive or expired, which can lead to issues while sending data.
- Essential QuickBooks data or files might be damaged, corrupted, or facing integrity issues.
- QuickBooks payroll might be incompatible with the current Windows OS.
- The direct deposit agreement is invalid, but there is more than one active payroll agreement in the PC.
These are the main triggers behind the direct deposit issues in QB payroll. In the next section, we will learn about the best solutions to tackle this payroll error.
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Proven Solutions to Address Error Code 30134 in QuickBooks
Until QB error code 30134 is resolved, you won’t be able to send direct deposits via QB payroll. Hence, once you have understood the reasons behind this error, follow the troubleshooting solutions mentioned below to successfully address it –
Solution 1 – Reset the Direct Deposit PIN in QB Payroll
The primary cause for this error is an incorrect PIN or password while sending direct deposits. Hence, you need to update the PIN in the following manner before processing direct deposit –
- Open QuickBooks, move to the Employees menu, then scroll down to the My Payroll Service section.
- Click Account/Billing Information, then enter your User ID and Password.
- Proceed to the Payroll Info tab, and then click the Update PIN button under the Payroll Service PIN section.
Note: The pin should be 8 to 12 characters and should include a combination of letters and numbers without any special characters.
As an alternative, you can also reset the PIN from the Account Maintenance Page in the next section.
Alternative – Reset the PIN in Payroll Account Maintenance Page
When you change your payroll service PIN in Account Maintenance Pages, ensure that your current PIN is handy. Under this method, the system requires you to enter your current (or old) PIN to create a new one. Remember, the new PIN must be 8 to 12 characters and include at least one letter and one number without any special characters.
- Go to the Employees menu in QB, then select My Payroll Service and click Billing/Bank Information.
- Under Service Information, select Change next to My PIN and enter the old PIN.
- Create a new one and confirm it, then select Submit.
Once the PIN is updated, rerun QuickBooks payroll and try to send direct deposit again. If QuickBooks error code 30134 still persists, move to the next solution to fix the error.
Solution 2 – Activate the Payroll Subscription Status
An outdated or inactive payroll subscription can cause errors when sending data or processing direct deposits. Thus, the subscription needs to be activated by following the steps below –
Method 1 – Through the Company File
Reactivate the payroll subscription directly using the QuickBooks Desktop company file by implementing the following steps –
- In your QuickBooks Desktop company file, go to the Employees section and click My Payroll Service.
- Select Account/Billing Info, then sign in using your Intuit Account and wait for the QB Account Page to open.
- Under Status, choose Resubscribe, then follow the on-screen prompts to reactivate your payroll service.
Alternatively, the subscription can be reactivated through the Intuit account by following the steps in the section below.
Method 2 – Via your Intuit Account
You can also resubscribe to QuickBooks payroll by signing in to CAMPs in the following manner –
- Sign in to the Customer Account Management Portal using your Intuit account, then go to the Status tab.
- Choose Resubscribe, then follow the given steps to reactivate your QB payroll service.
Note: It may take up to 24 hours for your subscription to be fully reactivated. Once it is done, your payroll subscription will show as Active.
After you have returned to your payroll service, you may need to run through the payroll setup again. Review your payroll data, including employees and tax setup, and once done, try sending the direct deposit again. Check the status of the error; if it continues to appear, move to the next troubleshooting solution.
Solution 3 – Update the Windows OS to the Latest Version
Issues while running QuickBooks payroll can arise when the current payroll version is incompatible with the Windows OS version. To address this problem, update the Windows OS to the latest release in the following manner –
- Firstly, open the Windows Start menu, then click the Settings tab and select Windows Update on the left pane.
- Now, click Check for Updates, then install the available updates, and restart your PC.
Once the Windows OS is updated, rerun QuickBooks and try sending direct deposit via payroll again. If QuickBooks direct deposit error 30134 keeps occurring, follow the next solution.
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Solution 4 – Run the Regedit Command
Problems in QB company files can be responsible for error code 30134 in QuickBooks Desktop. To resolve this error, create a company file backup by using the Regedit command in the following manner –
- Open the Windows Start menu, type Command in the search bar, and then select the Command option.
- Hold the Ctrl + Shift + Enter keys, then wait for the dialog box to appear, and click Yes.
- When the black screen appears, type Regedit, hit Enter, and access the Registry Editor window.
- Select Error 30134, then go to the File tab and select the Export option.
- Choose a folder to save the backup file, name the file, and move to the Export Range section.
- Ensure that the Selected Branch option is marked, click Save, and save the file with the .reg extension.
Once done, open QuickBooks payroll and try sending the direct deposit. Check the status of the 30134 error code, but if it continues to appear, move to the next solution.
Solution 5 – Utilize the Verify/Rebuild Utility in QB
Damaged or corrupted data in QuickBooks can lead to issues while sending direct deposits. If none of the above solutions work, you can try fixing QuickBooks error 30134 by running the Verify/Rebuild Data tool in the following way –
Step 1 – Verify the Company Data and Identify Issues
Firstly, you need to identify the issues with the company data by running the Verify Data tool in the following manner –
- Firstly, go to the Window, select Close All, then access the QuickBooks File menu.
- Next, select Utilities and click Verify Data, then run the tool and take the following action based on the result –
- If QuickBooks detects no problems with the data, it means it is free from issues. Thus, you don’t need to proceed with the troubleshooting process.
- On the contrary, if an error message appears after running the tool, search for the error on the QuickBooks Desktop support site to find out how to resolve it.
- If you see the “company data has lost integrity” message, it means data damage is found, and you need to rebuild the data with the Rebuild Data tool.
Once done, move to the next section and run the Rebuild Data tool to address the identified issues.
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Step 2 – Rebuild the QB Company File Data
You can run the Rebuild Data utility to address the issues with your company file by following the steps given below –
- Access the File tab in QB, then select Utilities and click the Rebuild Data tool.
- When QuickBooks asks you to create a backup, select OK, create the backup, and select a location to save the backup file. Then hit OK again and make sure not to replace another backup file. Enter a new name in the File Name section and click Save.
- When the “Rebuild has completed” message appears, select OK and go back to the File tab.
- Further, select Utilities, then click Verify Data again to check for additional data damage and undertake the following actions –
- If the tool finds more data damage, address the identified issues by searching for the error(s) in the qbwin.log on the QuickBooks Desktop Support Site. Then, learn ways to resolve the identified errors effectively.
- If no errors are found, restore the recent company file backup by selecting the Open or Restore Company option from the File menu.
Note: Make sure not to replace your existing QB company file. Remember, you’ll need to re-enter information since the file backup was created.
Conclusion
We hope this comprehensive article helps you effortlessly tackle the direct deposit issues in QB payroll. Unfortunately, if these solutions have been ineffective in fixing QuickBooks payroll error 30134, you can call our QB support team at 1.855.856.0042 for direct assistance in resolving the issues.
FAQs
Your payroll PIN might not be working in QuickBooks payroll due to the following reasons –
1. The PIN you are using might be incorrect.
2. The PIN might not be 8-12 characters long.
3. It might include special characters, which are not allowed in QuickBooks.
4. The PIN does not include at least one letter and one number.
Using an incorrect PIN in QuickBooks payroll can force the system to automatically lock your account. This is to maintain an additional layer of security.
You can activate the direct deposit in QuickBooks payroll by following the steps given below –
1. Firstly, go to the Employees menu, select My Payroll Service, and click Account/Billing Information.
2. Sign in using your Intuit Account login, then proceed to the Payroll Info section.
3. Lastly, click the Verify Link option under Direct Deposit Bank Account.
You are using an incorrect PIN while sending direct deposit; you need to reset or update the PIN as per QuickBooks character limit and other criteria. This can be done from the QuickBooks Employees menu or by signing in to the Payroll Account Maintenance Page.
The password for QB payroll is the first three characters of the employee’s last name, followed by the Employee’s Date of Birth in MMDDYYYY format.
