Fix QuickBooks Error 12031 With Expert Tips

Listen to this article

QuickBooks is the go-to software for small business owners to reconcile statements, manage payrolls, and send automated invoices. And to ensure a smooth run of these activities, you require an uninterrupted network supply. But sometimes, your internet connection might not be as strong as regular, which could disrupt your QuickBooks operations. Many users have reported QuickBooks Error 12031 as a result of incorrect browser settings. We have gathered some relevant information for you in case your device has a similar technical glitch. Read the blog till the end.

Also, your computer may require additional troubleshooting if the below solutions do not help you. For this, you can contact QuickBooks Support at 855-856-0042.

Why am I unable to update QuickBooks Error 12031?

A weak internet connection is a primary reason for QuickBooks Error 12031. Let us look at some secondary reasons also-

1. Using a browser that is not your default browser.
2. Interference by Internet and Firewall Settings.
3. When your network has timed out or disconnected in between.
4. Improper Secure Socket Layer (SSL) Settings.

Recommended to read : How to fix QuickBooks Error 15215

How can I fix the QuickBooks Error Code 12031?

There are multiple ways in which you can erase QuickBooks Error Code 12031 from your system. Follow the steps below-

Solution 1: Install QuickBooks Updates in Safe Mode

Even if you have reliable protection software on your computer, you may require to install a few programs a bit more safely-

1. Close QuickBooks.
2. Press Windows key + R.
3. The Run window will pop up on your screen.
4. Enter “MSCONFIG” in the search bar.

1. Select OK.
2. The Windows System Configuration window will be displayed.
3. Click on the Boot button.
4. Tap on Boot Options.
5. Check Safe Boot.
6. Hit Apply.
7. Click on OK.
8. You can now reboot your device in Safe Mode.
9. Update QuickBooks Payroll.
10. Once the update is complete, you can Uncheck the Safe Boot option following the steps above.

Solution 2: Allow QuickBooks to sync with your system network

It is essential that your QuickBooks application accesses the same network that you are using on your system-

1. Open QuickBooks.
2. Click the Help button.
3. Tap on Internet Connection Setup.
4. Select: Use my computer’s settings Internet connection to establish a connection when this application accesses the Internet.
5. Click on Next.
6. Hit Done.
7. Update QuickBooks Desktop.

Solution 3: Verify Security and Firewall Settings

The motive of the Windows Firewall is to protect your computer from potential threats, viruses and malware that can enter your computer when you access suspicious websites or documents. The Firewall may recognize QuickBooks as a threat; therefore, you need to rectify it-

1. Click on the Windows icon.
2. Type Firewall in the search bar.
3. Tap on Windows Defender Firewall.
4. Select the tab which says: Allow an app or feature through Windows Defender Firewall.
5. Locate QuickBooks Desktop in the list of applications.
6. Uncheck the boxes on the left side of the QuickBooks Desktop.
7. Check the boxes on the right side of the QuickBooks Desktop.
8. Tap OK.
9. Restart your PC.
10. Update QuickBooks Desktop.

Solution 4: Reset Updates in QuickBooks

1. Open QuickBooks Desktop.
2. Click on Update Now.
3. Tap on Reset Update.
4. Click on the Get Updates button.
5. Relaunch QuickBooks Desktop.

Recommended to read: Fix QuickBooks Vacation accrual error

Solution 5: Re-check Internet Explorer Settings

Some technical hacks need to be in line with your device’s settings so that your application runs smoothly. Here is how you can enable them-

1. Close QuickBooks Desktop.
2. Open Internet Explorer.
3. Click on Tools from the top-right corner.
4. Tap on Tools.
5. Select Internet Options.
6. Click on the Tools option.
7. Next, select the Internet Options button.
8. Navigate to Security.
9. Click on the Globe button.
10. Select the Content option.
11. Now you need to disable Content Advisor. Use your credentials to do so.
12. Hit the Connections button.
    • Click on Never Dial a Connection.
    • Choose the accurate ISP.
    • Hit OK.
    • Move to the LAN Settings.
    • Check the option which says Automatically Detect Settings.
    • Uncheck the option which says Use a Proxy Server.
    • Hit OK.
13. Navigate to the Advanced button.
    • Tap on Restore Advanced Settings.
    • Move to Settings.
    • Uncheck Use TLS 1.1 and Use TLS 1.2
    • Check Use TLS 1.0.
    • Hit OK.
    • Close Internet Explorer.
    • Reboot your system.
    • Update QuickBooks Desktop.

Closure

We bet that now you are aware that a poor internet connection or improper internet settings could pave the way for the QuickBooks Error 12031 on your computer and what you need to do to rectify this issue. Our team acknowledges the fact that not everyone is tech-savvy and might require simple step by step guidance by a technical expert. QuickBooks Technical Support Team is available to serve you at 855-856-0042.

Summary

Article Name

Fix QuickBooks Error 12031 With Expert Tips

Description

QuickBooks error 12031 occurs where the user is updating their QuickBooks. If you wants to fix then read this article carefully.

Author

Erica Watson

Publisher Name

Pro Advisor Solutions

Publisher Logo