Listen to this articleIs QuickBooks error 6155 flashing on your screen, and you don’t know what to do? Proceed with the most effective, practical, and trusted solutions as well as an in-depth understanding of the error causes in this detailed guide.
Error 6155 0 can take place when you try to open your QuickBooks company file to access your financial records. Missing or damaged installation files in the application is one of the main reasons behind this daunting error code. Inability to access your company file hampers not only your workflow but also steal your peace of mind. To get rid of this error, you need to identify and fix the root cause behind the issue. In this post, we will discuss the common reasons behind QuickBooks error 6155 0 and fix them using relevant steps.
“Unable to follow the article and troubleshooting methods and are now stuck with the QB error 6150? Dial our support number 1-(855)-856-0042 to connect with our qualified QB experts who can help you get rid of the error quickly and effectively”
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Table of Contents
What is QuickBooks Error 6155 0 and why does it pop up on your screen?
QuickBooks Company File Error 6155 0 belongs to the 6000 series and will generally appear on your QB application screen when you try to open a company file in the QuickBooks. The prompted window will show the message as: “We’re sorry. QuickBooks encountered a problem when opening the company file“. Incomplete installation of QB software and running the verify/rebuild data to fix company file are two additional causes that will put you into middle of this problem. There are also many other reasons that you might like to look into as these are supporting the ones mentioned earlier. Follow the next section if you would like to have a better picture of QuickBooks Company File Opening Error 6155 0, or jump straight to the solutions if you need immediate fix.
Look at all the possible causes behind QuickBooks Error Code 6155 0
When the error occurs, you will receive a QuickBooks error message 6155 0 on your screen that states, “Error -6155, 0 an error occurred when QuickBooks tried to access the company file.”
Knowing the possible reasons behind QuickBooks Desktop error 6155 is half part resolved. Below is the list of the main reasons behind QB error 6155 0 you need to know for the error-resolution.
- Partial or damaged installation of the QuickBooks application is a primary reason for QuickBooks Desktop Error Code 6155 0.
- Infection caused due to virus or malware attack may trigger the 6155 error.
- When the company file is missing from within the QB installation directory, QuickBooks Error 6155 0 opening Company File may emerge.
- Data integrity issues in the QuickBooks company file might evoke the 6155 error.
- Outdated QuickBooks Desktop software can also evoke QB error 6155 0.
- When the company file you are trying to access is a read-only file, QuickBooks error code 6155 may appear on the screen.
- Damaged .ND and .TLG files can lead to the 6150 QB error.
- Accidental deletion of some QB company files can cause the 6150 error to emerge in QB.
How can you fix Error 6155 0 In QuickBooks?
Below are some of the most preferred solutions used in fixing the QB error 6155 0:
Upgrade your QB to the latest maintenance release
If QB error 6155 0 is occurring due to using an outdated version of the software, then you need to install the latest release for error resolution. Our detailed article on how to update QuickBooks can help you to get the job done. If not, it can at least streamline the troubleshooting procedure. Jump to the next procedure if the error persists.
Take advantage of QB Tool Hub To Fix Company File Issues
The QuickBooks Tool Hub is an address to all the QuickBooks tools that can help you in resolving common application issues. To utilize Tool Hub:
- Download QuickBooks Tool Hub.
- Save the downloaded file to a suitable location.
- Now open the downloaded QuickBooksToolHub.exe file
- Follow the on-screen instructions to install the tool
- Double-click the QuickBooks Tool Hub icon to open it
- Now from within the tool, select Compay File Issues
- It will run the QuickBooks File Doctor Tool to find and fix the company file issues
Now try to open the QuickBooks company file to check if the QB error 6155 0 is resolved. If the error continues to trouble you, move to the next solution.
Check if the file you are trying to access is not in read only state
If you are getting QB error 6155 0 while opening the company file, it is possible that the file is a read-only file. In this case, you will need to change the attribute of the company file.
- Open QuickBooks installation directory and right-click the company file having access issues.
- Now select Properties from the drop-down list and unmark the checkbox against Read-Only.
- Click Apply and then OK to finish the procedure.
Now try to open the company file and check the status of this issue. If the error remains unsolved, try the next troubleshooting technique.
Reinstall QuickBooks Using Clean Install Tool
QuickBooks Clean Install Tool can repair the damaged installation of the application. To utilize the tool:
- Download QuickBooks Clean InstallTool and save it to a suitable location.
- Now open the downloaded QuickBooks_Clean_Install_Utility.exe file.
- Agree to the terms and conditions and choose your QuickBooks version.
- On getting the prompt “QuickBooks is now ready for Clean Install”, click OK.
Suppress QuickBooks Desktop
When unable to open QuickBooks Desktop, suppress it to update as follows:
- Hold the Ctrl and Shift keys on the keyboard simultaneously while you double-click the QuickBooks Desktop icon.
- Do not release until QuickBooks launches and the No Company Window appears.
- If QuickBooks doesn’t start, you should call the experts. If it does, proceed with updating QB to the latest release as follows:
- Launch QB Desktop and move to the Help menu.
- Select Update QuickBooks Desktop, then Update Now at the top-right corner.
- Hit the Reset Updates option, and then Get Updates.
- After completing the update, exit QuickBooks.
Quick Fix My Program
Another masterpiece feature of the QuickBooks Tool hub relates to Quick Fix My Program. Here, users need to download the tool hub (as mentioned in solution 2), install it, and run it. Move to the Program Problems tab in the tool hub. Here, you will find the option of Quick Fix My Program. Select it and let it run for the time it takes. Then, finish by following the on-screen instructions and reopen QB Desktop.
Change the name of .ND and .TLG files
QuickBooks company files run on network and multi-user mode through network descriptor and transaction log files. Damaged or corrupted .ND and .TLG files can cause issues like QuickBooks error message 6155. Renaming it as follows can help rectify the error:
- Go to the folder where your QuickBooks company files are stored. Usually, it is the default location: C:\Users\Public\Documents\Intuit\QuickBooks\Company File
- Here, you need to find the .ND and .TLG files.
- Right-click and choose to rename them by adding .old at the end. So, for instance, the qbw.tlg file will become qbw.tlg.old and the same goes for the .nd file.
- Hit Yes to confirm and apply the changes.
Copy company files to the Desktop
- Right-click the desktop screen and choose to create a New Folder.
- Visit the current company file location.
- Right-click the company file and choose the copy option, or single-click to select it and press Ctrl + C.
- Now, head back to the new folder you just created and press Ctrl + V or right-click > Paste option.
- Further, hold the Ctrl and Shift keys and double-click the QB icon simultaneously until you see a window, namely, No company open appear on the screen.
- Choose the option to Open or Restore an Existing company.
- Hit the Open a Company file option, followed by Next.
- Go to the Desktop file where you have copied the new folder and choose Open.
- If you still can’t open QB without error, proceed with the next step.
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Run the QB Database Server Manager
You can find QuickBooks Database Server Manager in the QuickBooks Tool Hub under the Network Issues tab. So, download the tool hub as mentioned in the solutions above, finish its installation, and then run the program to fix several QuickBooks errors, including the QuickBooks error 6155. After finding and beginning the QB Database Server manager, start the scanning as follows:
- Move to the Scan folders tab.
- Choose the option to Browse the folder where you have stored the company file (.qbw).
- Hit OK and Start Scan options and continue.
Terminate the QB tasks from the Task Manager
- Ensure to log in as administrator on the computer.
- Launch Task Manager by pressing Ctrl + Shift + Esc keys simultaneously.
- Now, press Q on the keyboard so QuickBooks-related processes get highlighted.
- Choose these QuickBooks processes- qbw32.exe, qbupdate.exe, qbdbmgrn.exe, right-click them and hit the End Processes button.
- Now, launch your QB company file to see if the QB error 6155 remains or vanishes.
Fix QB Desktop
- Launch Control Panel through the Run command (Windows + R), desktop, or the Start menu.
- Choose the option to open Programs and Features.
- Select the QuickBooks Desktop option from the list and hit the option that says Uninstall/ Change.
- Under the Change (Modify) option, you will have the option to Repair or Uninstall.
- Choose to repair the QB Desktop application.
- Follow the on-screen prompts to initiate the repair process and let it run.
- A file in use window may appear on the screen. Select the option that reads: Automatically close and attempt to restart applications > OK.
- QuickBooks may take some time to repair. Let it do its job and finish the process.
Switch to Selective Start-up mode
- Let the Run Window appear by pressing Windows + R.
- Type MSConfig, followed by OK/ Enter.
- Under the General tab, hit the Selective Startup option, and make sure that the option Load Startup Services is not checked.
- Click OK > Restart the system > Uninstall and reinstall the QuickBooks application.
- Note that before you delete QuickBooks, keep the product information like the license number and product number safe. You can get it from the product information window in QB that opens by pressing the F2 or Ctrl + 1 key on the keyboard.
Get back to Normal Mode
- Open the Run window and type MSConfig in the space, followed by pressing Enter.
- Further, choose Normal Startup> Apply > OK.
- Restart the computer from the Start menu to apply the changes.
You may also read: How To Fix QuickBooks Not Responding When Opening Company File
Need extra help from QB support team?
This article is intended for helping users dealing with Intuit error 6155 0. If you get stuck on a perplexing step and need assistance from QB experts, give us a call on QuickBooks US support number 1-(855)-856-0042. Our experts will assist you in troubleshooting QuickBooks error 6155.
FAQs
Other troubleshooting ways to fix QB error 6155 are as follows:
– Restore the company file from the backup.
– Use the Auto Data Recovery tool to recover the corrupt data.
– Use QuickBooks File Doctor Tool.
The QuickBooks error 6155 appears while backing up due to several reasons like partial installation, damaged or missing essential files, etc.
