Effective fixes to QuickBooks Error PS060 

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QuickBooks Error ps060 is one of the most annoying technical interruptions causing considerable pressure on the users. Not only does it stop the users from working, but it may also worry the user of losing their data. However, you need not worry as we offer you seamless fixes to this error that you can implement quickly in detail. 

QuickBooks along with its payroll services serves as a one-stop solution for all business-related accounting needs. Users encounter QuickBooks Payroll Error PS060 while using QuickBooks Payroll services on Desktop and Online versions. Through this article, we will help you understand what causes QuickBooks Error PS060 and the methods to troubleshoot it. For detailed troubleshooting instructions follow the entire article until the end.

This article is meant to guide those who are facing QuickBooks payroll Error PS060, But you should perform the below troubleshooting steps under the oversight of the QuickBooks Pro advisor. To reach out to QuickBooks Desktop Support Team, Dial 855-856-0042.

What does QuickBooks Payroll Error PS060 mean? Know it best

The PSXXX series errors indicate payroll subscription-related errors. They usually arise due to expired payroll or internet connectivity issues. Error message PS060 may come across when you are working in QuickBooks payroll. It may come when your computer date and time aren’t correct, or payroll billing information is insufficient, or your program is not updated since way long. Below, you can find some error variants that you can face from situation to situation.

When you are sending paychecks with direct deposit: ““We’re sorry. We’ve encountered a Payroll Service connection error and could not send your payroll information”.

When you are updating your QuickBooks Payroll: “We’re sorry. QuickBooks have encountered a problem with payroll. Need to close.” Until all these issues get resolved, users cannot get rid of PS060 QuickBooks Desktop. It is crucial to know what reasons lead to these errors so rectification can become possible.

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4 Main causes of QuickBooks Error PS060

There is an enormous number of reasons for causing PS060 error in QuickBooks Desktop payroll. We need to know and understand these reasons to be able to deal with this error if it appears. These are as follows:

1. A major reason behind this error can be Intuit’s server problem. If Intuit’s server is down or under maintenance then QuickBooks or Payroll cannot connect to the servers and thus a PS060 error in QuickBooks Desktop may occur.
2. If your QuickBooks subscription period is over then also you can get this error. You must take payroll subscription on top of QuickBooks so you must check your payroll subscription date too. Also, using incorrect credit card information to renew a payroll subscription can cause error PS060 to appear.
3. If the QuickBooks or payroll is not updated to the latest version.
4. Any malware or another application is interfering with QuickBooks operation triggering the error.

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Methods to Finally Fix QuickBooks Error PS060

As there are multiple reasons causing the error, so there are different methods to resolve QuickBooks Error PS060. There are times when this error can occur due to a disconnection from Intuit’s servers. This cannot be resolved from the user’s end. If this is the reason that you are getting the error, then you should wait for a while. It should resolve on its own very soon. However, you must consider the following points before troubleshooting the PS060 QuickBooks Error: 

• Ensure you have complete internet access beforehand.
• Update your QuickBooks Desktop and Payroll while using QuickBooks in single-user mode.
• Check your payroll subscription and ensure it is active.
• Verify the correctness of the date and time settings on your computer. 
• Also, make Internet Explorer is set as the default browser. 

Now, let us see some other methods to resolve the QB Error PS060.

Fix 1: Check if you have the active subscription or not

You have to make sure that you have an active subscription of both QuickBooks and Payroll. If your subscription has expired then you should update the payment method and then save the changes. You can check your subscription status in the ‘Billing’ section under the ‘My Account’ tab.

Verify your credit card information to ensure it is not the cause of QuickBooks Error PS060. The steps for verification in QB Desktop include:

• Launch your QB Desktop and move to the Products and Services window. 
• Here, click the payroll service that you are using. 
• In the Billing Information tab, hit the Edit option against your payment method. 
• Ensure to enter accurate payment details and then hit save and close.
• Make sure all the payroll subscription information is correct. 

Next, the steps for QB Online are as follows:

• Hit the Gear icon at the top and choose the option to open Account and Settings. 
• Next, choose the Billing and Subscription option.
• Under the payment method section, hit the Edit option.
• Now, edit the information on your credit card and save the changes as prompted. 

Fix 2: Upgrade the QB software to fix QuickBooks Error PS060

You might face this error if QuickBooks or Payroll Services has gone outdated. You should update QuickBooks and payroll to troubleshoot this error. It is suggested that you should keep your QuickBooks and Payroll services up-to-date for maximum performance and minimum lag. QuickBooks also keeps bringing new features to make your work easier through these updates. So keeping your QuickBooks and associated applications up-to-date does not only save you from unnecessary troubles of troubleshooting errors but also gives you better work experience.

Fix 3: Troubleshooting through windows task manager

If the above-stated methods don’t work and you are still getting QuickBooks payroll Error PS060, then it might be because of some other program running on your computer and interfering with QuickBooks. You have to stop those programs. This can be done through the Windows Task Manager, detailed steps to do that are as follows:

1. Reach the Task Manager and click on the Processes tab.
2. You have to stop the running tasks one-by-one individually to check which one is interfering with QuickBooks operations.
3. Now select the tasks that you want to shut down and then press the ‘End Process’ button.

This should resolve the error PS060 in QuickBooks, You should also run a scan for viruses in your system as they can also interfere with QuickBooks giving you this error. Remove such malware if you find it while scanning.

Fix 4: Wait for the technical team to finish their task

If you see the Below stated error message, So you should wait until the backend team not fixed this issue.

The QuickBooks Enhanced Payroll for Accountants service is not currently up and running. Please try again after a short while. [ QuickBooks error PS060].

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Fix 5: Flush DNS using Command Prompt

• Let the Run window appear on the screen by pressing Windows and R keys on the keyboard simultaneously or by searching the same in the Start menu’s search field. 
• Type CMD in the run window text box to search.
• When you open the above, a black colour command prompt screen will emerge, where you need to type ipconfig/flushdns. 
• Hit Enter and access QB payroll again to see if the error rectifies. 

Fix 6: Clear the Junk Files Stored in the Internet Explorer

Junk files in internet explorer can cause the error PS060 to appear. So, try to delete them and check the error as follows:

• Visit Internet Explorer and move your cursor to the Tools tab.
• Here, select Internet Options.
• Now, in the General tab, hit Delete from the browsing history section.
• Ensure that you have selected the Website files and temporary internet files, cache, cookies, etc. 
• Choose to Delete and press OK.

Fix 7: Fix the Installation issues

If QB is causing errors due to issues in installation, you need to repair this process as follows:

• Begin by downloading the latest version of QuickBooks Tool hub (if you do not have it already). 
• From the downloads list, run the QuickBooksToolHub.exe file.
• Keep following the on-screen prompts to install the application.
• Now, it’s time to open and move to the Program Installation issues section in the tool hub.
• Here, you will find the Quick Fix My Program tool.
• Use it to run and repair the general issues with the installation.
• In the same tool hub section, you will find QuickBooks Install Diagnostic Tool.
• It will help repair complex installation issues. Now, run payroll and QB Desktop to see if the PS060 error emerges.

Fix 8: Restore your Internet’s Default Settings

You may change the browser settings while using it for various purposes. However, issues arising due to modified internet settings can lead to error PS060. It can become challenging to pinpoint the faults and rectify them. Therefore, restore all the changes to their original position so these errors get rectified.

• Launch Internet Explorer and run google.com. 
• Go to Tools > Internet Options on the browser.
• Select the Advanced option and locate the feature that states Reset/ Restore defaults.
• Apply > OK to finish this process. 

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Fix 9: Wait when the Intuit Server is Down

QuickBooks payroll error PS060 emerges when errors are in Intuit Server. In such cases,  you may see the application not responding or showing unavailable. Here, you have no other option but to wait till the server starts working again. The following ways can help you ascertain QB Error PS060 due to a down Intuit Server:

• Visit the Intuit website and see if you can access it. 
• Switch the browsers and try accessing Intuit’s website to see if it opens.
• Using a different device or system to check Intuit’s loading will also indicate whether the issue lies with its servers and when do they rectify.

Fix 10: Check the third-party software settings

Usually, errors like QB PS060 arise when third-party software like antivirus and firewall prevent specific features of QuickBooks from running seamlessly. These programs interfere with and block the necessary permissions to QB, so it hinders performance. In such circumstances, users need to resort to troubleshooting the anti-virus and firewall settings and making QuickBooks amiable. Adding QB as an exception to the firewall ports and managing related settings can help prevent such issues.

Fix 11: Verify the Connectivity issues

Check your internet connection and see if the line is connected properly. Internet connectivity issues are the most common causes of errors like PS060 QuickBooks. Therefore, check your router and see if it’s working, test the internet speed, etc., to ensure it is not causing the error.

Fix 12: Utilize the Clean Install Utility tool

Users can take the assistance of  QuickBooks Tool Hub to fix errors like PS060 in QuickBooks Desktop. Clean Install Tool rectifies the glitches by creating new files or changing their names so the glitches get tackled. When you open the Tool Hub, the Installation issues section will have the Clean Install utility. Continue by clicking your version. Press OK when the prompt states, “Please install a copy to the default location.” 

Still getting the problem? Reach QB support team

Through this article, we explained to you the reason behind QuickBooks Error PS060 and also the methods to troubleshoot it. If there is any issue comprehending the solutions mentioned above or error still happening. So you can try to reach out to QuickBooks Desktop Error Support via Toll-free Helpline number 1-(855)-856-0042 and get the issue fixed straight away.

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Effective fixes to QuickBooks Error PS060

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QuickBooks Error PS060 appears when your subscription to the payroll services expires. Here is an article to help you overcome this issue.

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Erica Watson

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Pro Advisor Solutions

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