QuickBooks error 12157 is at the top of the most annoying errors in QuickBooks. When it appears while updating the application, users face considerable frustration and a will to throw away the system. While you, of course, cannot do such a thing, here we present to you a complete and detailed guide to troubleshooting this frustration out of your system. Follow the step-wise instructions thoroughly to eliminate the error 12157 QuickBooks.
Error 12157 in QB Desktop can take place when updating the application to the latest maintenance release. There are multi-pronged factors that can evoke the error, such as improper program installation or data connectivity issues. As a result of the error, you may not be able to harvest the improved features of the QuickBooks Desktop application. In this post, we will discuss some of the apparent reasons behind the error 12157 in QuickBooks Desktop and troubleshoot them using simple yet effective solutions.
“If you have really worked hard on the QuickBooks update error 12157 and still not able to fix it then Reach out to our dedicated QB experts by dialing QuickBooks US Support number 1-(855)-542-9309“
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Table of Contents
What is QuickBooks Error 12157?
A part of 12xxx-series errors, error 12157 in QuickBooks appears due to the web connectivity issues in the Windows Operating System with Microsoft Win32 Internet or WinInet API. QuickBooks accounting software uses API to seamlessly operate the internet protocols, such as FTP, HTTP, and Gopher. While downloading or setting updates related to the software, this issue may arise. Incorrect date or time settings can also result in this error. The 12xxx series error variations commonly encountered by QB users are as follows:
| Error | Description |
| QuickBooks error 12002 | Payroll error arising due to restrictive firewall settings blocking QB’s internet connection. |
| QuickBooks error 12007 | Computer unable to connect to the internet is indicated by this error. |
| QuickBooks error 12031 | A common Desktop update error arising due to incorrect settings of the internet connection. |
| QuickBooks error 12057 | Outdated payroll tax tables leading to this error. |
| QuickBooks error 12029 | Invalid or expired SSL certificate used. |
Before the user updates any application, the app needs to download the updated file from the internet. Any failure interferes and terminates the update procedure currently going on. Such a situation affects both QuickBooks and other active applications on the system. Several reasons can contribute to connectivity issues and difficulties with the internet, leading to Intuit QB Error 12157.
The possibilities are endless but knowing what triggers Error 12157 While Updating QuickBooks is critical to fix the issue.
What Are The Possible Reasons Behind QuickBooks Error Code 12157?
Below are some main reasons that can bring forth QuickBooks error 12157 while updating QuickBooks Payroll or the application itself:
- When the date or time setting on your system is incorrect, users may come face-to-face with Intuit QB Error 12157.
- Restrictive settings of your Firewall or Internet security settings preventing QuickBooks from accessing the server can trigger a 12157 error.
- When multiple instances of the QuickBooks versions are running on the same computer, users may face QuickBooks Desktop error 12157.
- Common Internet connectivity issues can also trigger QB error 12157.
- A corrupted QB file may also cause QuickBooks error code 12157 in the update.
- Framework conflicts, PC registry errors, and active X-series errors may be responsible for the 12157 QB error.
- You may have third-party applications extracting the internet bandwidth, leaving nothing for QB.
- If the user account control settings are restrictive, it may lead to QuickBooks error message code 12157.
- Without adequate admin rights, users may not be able to make changes that might trigger the QuickBooks 12157 error.
- Necessary QuickBooks components for update and installation might come out as defective, triggering the QuickBooks network connectivity error 12157.
Note: See, If you checked all the above-enlisted reasons but none of them is related to your situation that case I’d suggest you to place a call at 855-856-0042 to get it to fix then and there.
How Does QuickBooks Desktop Error 12157 Affect Your Workflow?
QuickBooks Desktop update errors can hamper your day-to-day accounting operations. You can identify this error by the below-given symptoms:
- QuickBooks error message 12157 appears on the screen and interrupts an ongoing update process.
- Every time you try to download the latest updates, an error message comes into sight.
- You may need to undergo distressing troubleshooting procedures.
- The internet or firewall security settings may have the QuickBooks update error 12157 flashing on the screen.
- The PC may behave sluggishly, which may cause processes to slow down.
- The system might not respond to your peripheral inputs, and a blue loading circle might keep spinning.
- The desktop application, as well as the operating system, may hang, crash, and freeze frequently.
Since this error can challenge users and frustrate them a lot, diving into the troubleshooting procedures makes sense.
How To Troubleshoot QuickBooks Payroll Error 12157?
Error 12157 occurs while updating the latest payroll updates in QuickBooks Desktop application. You may not utilize the latest payroll tax tables when the update fails. To resolve the error, follow the below-given steps with full attention.
Correct The Date & Time For Your Desktop
To rectify the date and time settings on your computer, follow the below-listed steps:
- Move your mouse pointer to the clock on the right bottom of your Desktop.
- Right-click on it and then choose Adjust Date/Time from the drop-down list.
- Now rectify the current date and time on the screen.
- Click Ok when you are done.
- Now restart QuickBooks and check if the issue is fixed. If not, try the next troubleshooting procedure.
Restore Advanced Settings Of Your Internet Explorer
Intuit error code 12157 when updating QuickBooks Desktop to the latest release can take place due to the inappropriate settings of your Internet browser. To fix it:
- Close QuickBooks before getting started with the troubleshooting procedure.
- You can use the Task Manager (Ctrl + Shift + Esc) to close all the QuickBooks processes.
- Now open Internet Explorer and select Tools from the Menu bar.
- Next, you need to choose the Advanced tab from Internet Options.
- In the end, choose Restore Advanced Settings to finish.
Now open QuickBooks to try to update QuickBooks to the latest version. If QuickBooks payroll update error 12157 persists, try the next troubleshooting technique.
Modify Your Firewall Or Internet Security Settings
Restrictive Firewall or Internet security settings can prevent QuickBooks from downloading the latest QB updates. You need to change these erroneous settings to allow incoming and outgoing connection via 10172 ports. You also need to ensure that your Internet connection is intact for various files such as QBDBMgrN.exe, QBW32.exe, and FileManagement.exe. Try to update QuickBooks when you are done and check if the QuickBooks error 12157 is fixed.
Add QuickBooks and its processes to the firewall exception list. These processes will involve:
- AutoBackup.exe
- FileMovement.exe
- FileManagement.exe
- QuickBooksMessaging.exe
- QBW32.exe
- Dbmlsync.exe
- QBServerUtilityMgr.exe
- DBManager.exe
- QBLaunch.exe
- IntuitSyncmanager.exe
- QBGDSPlugin.exe
- QBDBMGrN.exe
- QBCFMonitorService.exe
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Restore the system from the latest backup point
- To begin with, steps make sure to log in to your system as an admin.
- Then you have to click on the start icon and after that click on the all accessories option.
- Navigate to the computer tools option and then restore the system by selecting the appropriate option.
- Now, a new window will open, and you will be provided with the option to reinstall the system.
- Click on the restore point from the advanced system option.
- Confirm all the actions in the prompted windows then you have to restart the system.
- Try to update the QB application again; if the problem still exists, then move on to the next solution.
Change internet settings
- Open the QuickBooks application and then go to the help menu and then the internet connection option.
- There is an option that says “use the system’s internet settings.” Click on it.
- Click on next and then go to the advanced settings.
- Now, select the option to restore the settings.
- You must restart the system once the steps are completed.
Disable the User Account Control
If the cause of QuickBooks error 12157 is restrictive user account control settings, disable it as follows:
- Use Windows and R keys on the keyboard together to let the Run Window open.
- Type Control Panel and press Enter to open this window.
- Go to the System and Security settings.
- Here, select the Security Maintenance option.
- Now, you need to click User accounts, followed by Change User Accounts.
- In the end, hit Never Notify > OK in the user account control settings.
Remove the additional QuickBooks application
If you have a duplicate QuickBooks application installed on your system, you need to uninstall it to let the error 12157 fade away. Do it as follows:
- Go to the Control Panel from the desktop, Start menu, or Run Window (Windows + R), whatever is preferred.
- After opening it, go to the Programs and Features option and select the duplicate QuickBooks in the application list.
- Select and uninstall it by following the prompts appearing on the screen.
- Let it uninstall completely and restart the system. Open QB desktop and see if the error 12157 persists.
Reset QuickBooks updates
If none of the above solutions yield any result to eradicate QB error 12157, reset the QB updates:
- Right-click on the QB Desktop program and hit the option to Run as Administrator.
- Visit the Help menu and choose the Update QuickBooks Desktop option.
- Now, you need to mark the essentials and characteristics of the QuickBooks application.
- Further, click the Reset Updates option and follow it by getting Updates.
- Users can then update their applications without facing the annoying 12157 QB error.
Get Professional Assistance!
The solutions discussed in this post are some of the most considered solutions to troubleshoot QuickBooks error message code 12157. However, if none of the solutions brings luck to the error resolution, give us a call on our QuickBooks technical support number 1-(855)-542-9309. Describe the symptoms of the QuickBooks error 12157 to the experts, and get the most relevant troubleshooting solutions in a prompt yet hassle-free manner.
FAQs
What to do before troubleshooting the QuickBooks error code 12157?
Before users fix the error 12157 and implement related solutions, they need to create a backup of the company file. It can be facilitated as follows:
⦁ Visit the QuickBooks application.
⦁ Go to the File Menu.
⦁ Choose the Backup Company option, followed by creating a local backup.
⦁ Create the local backup by following the instructions on the screen.
Having a backup will prevent you from losing your critical data when things go awry or are not as planned.
How to verify that the firewall is blocking the internet connection and causing a 12157 QB error?
Verify that the cause of QB error 12157 is firewall settings as follows:
⦁ Enter cmd in the Run Window (Windows + R) and locate the command prompt option.
⦁ Right-click it and let it run as administrator.
⦁ Type netsh firewall show state and press Enter.
⦁ You will see a list of active and blocked ports by the firewall and determine what is causing the error.
Erica Watson is writing about accounting and bookkeeping for over 7+ years, making even the difficult technical topics easy to understand. She is skilled at creating content about popular accounting and tax softwares such as QuickBooks, Sage, Xero, Quicken, etc. Erica’s knowledge of such softwares allows her to create articles and guides that are both informative and easy to follow. Her writing builds trust with readers, thanks to her ability to explain things clearly while showing a real understanding of the industry.