QuickBooks is one of the leading and high-end accounting software for small-businesses and sole proprietors which has been acclaimed and praised for its reliability and seamless operation. Many have trusted it, thanks to its friendly user interface that makes it easy to use for anyone irrespective of their accounting literacy. Yet there are times when users deal with various technical issues which are not understood unless one has a technical insight of application software in the market today which comprises: sudden app crashes, technical glitches, to name a few. But thanks to QuickBooks for many safety and security features which shield it from important data loss, such as, company files. In order to fix the “QuickBooks Rebuild Not Responding” Problem, users are required to familiarize themselves with what triggers the error to pop up.
If at any point of time, a user feels that one is not able to deal with the “QuickBooks Rebuild Not Responding Error” themselves. One might raise a ticket and call on the QuickBooks Support Toll-free 1-855-542-9309, which is available all the time
You may also Read: How to Repair Damaged QuickBooks Company File
Table of Contents
Causes that lead to QuickBooks Rebuild Not Responding Error
The reasons behind the appearance of “QuickBooks Rebuild Not Responding Error” could be numerous. Some of them are-
- A user’s company file has been severely damaged in QuickBooks.
- QuickBooks download wasn’t complete at the time of installation.
- The version of QuickBooks in use by the user is now obsolete.
Solutions for QuickBooks Rebuild Not Responding Error
Once we have seen the causes of the “QuickBooks Rebuild Not Responding Error”, we will now head to the preventive measures to fix the error code from occurring twice. Here, we have painstakingly formed a list of solutions which are potentially effective in keeping the error at bay. The solutions are below mentioned:
Solution-1: Troubleshoot using the ‘Rebuild Utility’ tool in QuickBooks
Our first ever attempt to fix the “QuickBooks Rebuild Not Responding Error” should be to try fixing the issue arising with the ‘Rebuild Utility’ tool. Following are the steps we need to take to run the utility-
- Open ‘QuickBooks Desktop’. Then choose ‘QuickBooks Utilities’ among all the given options in the list. Then select ‘Rebuild Data’.
- A confirmation dialog box will pop up on the screen. You need to confirm by clicking ‘OK’. “Sometimes, a user might experience a lag after the above step” and the next you see is a dialog box appearing which reads: ‘QuickBooks is not responding’. In this case, a user is advised to remain calm as the utility is working in the background.
- User sees a window with the text that reads: ‘Rebuild has completed’. User needs to input one’s confirmation by clicking on ‘OK’. The next window follows with the process of Rebuilding and you are good to go!
Solution-2: Fixing the error with the ‘Verify’ tool
Once you are done with the above solution and still don’t get a positive outcome, the next thing you need to do is running the ‘Verify’ utility which is another useful tool in QuickBooks. Below are the steps mentioned to proceed with the same-
- Open ‘QuickBooks’. Among the various options mentioned inside the ‘File’ menu, choose the ‘Utilities’ option. Then go to ‘Verify data.’
- Once a dialog box on the screen appears displaying the text which reads: ‘QuickBooks detected no problem with the user’s data’, you need to confirm the same by clicking the ‘OK’ button right next to it. In this way you can now access the company file you wish to see.
- The ‘Verify’ utility will begin shortly, and in case during the scrutiny if there are any problems located, another window will pop up with options as ‘Rebuild Now’ or ‘Viewing Errors.’ You need to choose the ‘Rebuild Now’ alternative between the two of them.
Solution-3: Troubleshooting using QuickBooks File Doctor
Step-1: QuickBooks Tool Hub- How to download it and its installation
QuickBooks always provides a full-proof solution to its entire user-base worldwide, by making its users self dependable. For achieving the same, QuickBooks has introduced its users with ‘QuickBooks Tool Hub’ which is a very necessary tool for every QuickBooks user. It enables them to fix errors breaking down ‘QuickBooks Desktop’ and its resources using many state-of-the-art diagnostics. Users are advised to run ‘QuickBooks Tool Hub’ on a 64-bit architecture-based OS.
- Quit all the windows of ‘QuickBooks’.
- Go to the Official Website of QuickBooks and download the latest version of ‘QuickBooks Tool Hub’. A save dialog box appears on the window prompting to save the file in the desired disk partition. Choose to save it wherever you could locate it later, such as, ‘Downloads folder’ or in other partition such as, ‘local disk D:’.
- Access the downloaded file, which is an executable (.exe) file in the folder where saved. It should go by the name ‘QuickBooksToolHub.exe’.
- Proceed with the installation of ‘QuickBooks Tool Hub’ by agreeing to the terms and conditions, and following the instructions being displayed.
- When the installation is completed, go to desktop, and locate the ‘QuickBooks Tool Hub’ icon. Right-click on it and select ‘open’.
Step-2: How to begin Diagnosis with QuickBooks File Doctor
- Among the given options inside the Tool Hub, go to the ‘Company File Issues’ option.
- Under it, click on ‘Run QuickBooks File Doctor’. Users are advised to wait till the utility begins as the processing can take approximately one minute to load.
- When the utility opens, you need to choose the company file which you want to be diagnosed by going to the drop-down menu. If the file you desire to fix is not visible in the drop-down, the next thing to do is go to the ‘Browse and Search” option to locate the file.
- Click the ‘Check your file’, option and choose ‘Continue.’
- A window appears prompting the user to input administrator credentials to confirm. Then choose ‘Next.’
Now, that you have gone through both the troubleshooting solutions mentioned in the above steps, there is a higher probability that the user’s issues are grounded. Yet, if the issues persist, you need to again proceed with few more troubleshooting steps being provided below.
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Summing up
We conclude our blog now that we desire that you have the best practices handy to make your way through the “QuickBooks Rebuild Not Responding” Error yourself using the solutions as mentioned in this writing piece. We tried to equip you with all the tools to counter the error code in this do-it-yourself blog. A user can also try running a clean installation of QuickBooks as an alternative of the solutions provided in the post. For immediate troubleshooting assistance from QuickBooks Support Team dial 1-855-542-9309.
Erica Watson is writing about accounting and bookkeeping for over 7+ years, making even the difficult technical topics easy to understand. She is skilled at creating content about popular accounting and tax softwares such as QuickBooks, Sage, Xero, Quicken, etc. Erica’s knowledge of such softwares allows her to create articles and guides that are both informative and easy to follow. Her writing builds trust with readers, thanks to her ability to explain things clearly while showing a real understanding of the industry.