QuickBooks error 6130 is a 6000-series error that may arise suddenly and freak out the user. While it is not that challenging to rectify, knowing what causes it and simple ways to troubleshoot it can considerably help users save time and maintain their peace of mind. That is why we have brought this thorough and detailed blog with in-depth instructions on what you should and should not do when this error emerges or triggers again in the future.
QuickBooks updates are routinely released by Intuit to fix faults and mistakes that frequently occur in the program while it is being used for different tasks. However, QuickBooks strongly depends on the efficient operation of Windows components and their resources, just like other Windows-based software. You can have issues if Windows or QuickBooks settings have bugs. One such problem that appears when opening the company file and prevents a user from accessing the company file is QuickBooks Error 6130. Your system performance may suffer as a result of this issue, and there is a potential that you could lose important data from your QuickBooks Company file if you don’t know how to fix QuickBooks error 6130.
“If you need help from experts in the resolution of QuickBooks Desktop error 6130, give us a call on QuickBooks Technical Helpline number 1-(855)-542-9309 and acquire an immediate technical help”
You may also see: How to Fix QuickBooks error 6155 0
Table of Contents
What is Intuit Error Code 6130?
Before we know the causes and ways to fix Intuit error code 6130, it’s essential to know what this error entails and how it affects a user. When users attempt accessing their company files, they may suddenly be greeted by the 6130 error that restricts them from conducting this function, aka opening the company file. Usually, it occurs in the multi-user mode, where the file can get stored on a server by the host computer, and attached servers in the network can access it.
The file may become unavailable or corrupt on the server when the workstation attempts to access it on the server. The attached QuickBooks company file error 6130 message states, “QuickBooks is trying to access the company file but cannot contact the database server.” This interference can trouble and frustrate users and delay their work. So, let’s dive further into this article to know the root causes of this issue and more.
When and Why did QuickBooks Error Code 6130 become visible?
QuickBooks Desktop error 6130 can take place due to several reasons, and some of the most apparent causes are listed below:
- The file you are trying to access is damaged or corrupt.
- Incomplete or damaged installation of the QuickBooks application.
- When the Windows registry of the QB related programs is corrupt, you can receive QuickBooks error message 6130.
- Malicious virus or malware attack causing damage to the system.
- Third-party applications running in the background interfering with the QuickBooks related files.
- Firewall settings prevent QuickBooks from accessing the necessary ports.
- When the Internet connection is not stable.
- The company file may be formed in an upgraded QB version, whereas the workstation trying to access it has an outdated QuickBooks application, leading to QuickBooks Error Code 6130.
- Network configuration errors are also the reasons behind this error.
- Outdated Windows can also trigger the QB error 6130.
- If the essential QuickBooks Database Server files that enable users to access files in multi-user mode are corrupt, damaged, missing, or deleted, the QuickBooks multi-user error 6130 is bound to emerge.
- The network data and transaction log files of QuickBooks play an essential role in seamless QB functioning, and if they get damaged, errors will definitely emerge.
- Not having adequate admin rights to make changes can invite the 6130 trouble in the computer.
- If the name of the computer hosting the company file changed while hosting was enabled, it might lead to the error code 6130.
- While restoring a backup from a flash drive or removable storage device, this error might appear.
Signs and Symptoms of QuickBooks Error 6130
Before we get to resolve QuickBooks error code 6130, we need to confirm its presence in the system. So, when this error flashes or affects your program, you might face the following effects:
- The active Window frequently crashes when the error 6130, 0 appears on the screen.
- The error code 6130 will appear with its message and flash on the screen while the user attempts to open the company file.
- Users’ won’t be able to open their company files.
- The performance of the system suddenly downgrades, and you can notice the loading circle spinning on every other program as well.
- There may be a system crashing right after the error emerges or an active Window hanging or freezing for a few moments.
- You may not receive an adequate response to the mouse and keyboard commands.
If you’re experiencing one or all of these issues, be definite of the presence of error 6130 on your system. Now, it’s time for you to detect the root cause and implement a troubleshooting method to fix the leak.
Priority steps to take before troubleshooting
Now that you are eager to fix this issue as soon as possible, we are here to guide you on the essential aspects you must take care of before you begin troubleshooting. These steps are necessary, so do read and implement them:
- Make sure that your system, as well as the workstations, have the latest QuickBooks Desktop version installed, so you all remain on the same page while accessing the company file.
- Before you proceed with troubleshooting, take a secure backup of your files and store them safely.
- Ensure you have the latest Windows updates to minimize compatibility issues between the program and the OS.
- If there’s any damage in the network and QuickBooks company file, download and run QuickBooks File Doctor on both the server and workstations to fix the issue.
How can you fix the QuickBooks Multi-User Mode Error 6130?
Now that all the possible reasons behind the QuickBooks error 6130 are clear to you, let’s see how you can suppress them to access your company file. Let’s start with the following:
Solution 1: Move The File To The Local Hard Drive
QuickBooks company file error 6130 can take place when you try to restore the backup directly from a flash drive or other removable storage device. To resolve this:
- Open the server hosting the company file and move the file to the local C drive.
- Now from the C drive, open the file in QuickBooks.
- Create a portable file and save it to the C drive.
- Next, you need to close the company file.
- After that, restore the portable file from the C drive and save it to the server.
- Close the company file and try to open it from the server to check if the QuickBooks error 6130 is fixed. If not, you will have to try the next troubleshooting procedure.
Solution 2: Provide a new name to the .ND and .TLG Files
The configuration files .ND and .TLG help QuickBooks to access the company file located on the network. However, when they get damaged, you may not be able to open your company file. To fix this issue:
- Open the folder containing QuickBooks company file.
- Now try to locate the corresponding network data file with the extension .nd.
- Next, right-click on .nd file and on locating, select Rename.
- Add .OLD at the end of the file name and hitEnter.
- Now perform the same procedure for the file with the extension .TLG that you can find in the same folder.
- Now open the QuickBooks company file.
If you are still facing difficulty in opening the company file due to Intuit error code 6130, try the next troubleshooting procedure.
Solution 3: Create A New Windows User as an admin
QuickBooks Error 6130 can take place due to damaged Windows user. To create a new one, follow the below-given steps:
- Click the Windows Start button and go to the Control Panel.
- Now hit the User Account Icon.
- Next, you have to select the Create New User option.
- Ensure that, Administrator is selected for user type.
- After that Log out of the current user.
- Restart the computer to apply the changes with the full effect.
- Log in using the newly created user and move the company file to Desktop.
- Open QuickBooks and try to open the company file from your Desktop.
You may also read: How to Fix QuickBooks Desktop error 3371
Solution 4: QuickBooks File Doctor Tool to the Rescue
Is the root cause for error 6130 in your system a damaged network and company file? If yes, QuickBooks File Doctor is your tool of choice. As mentioned earlier, this amazing feature can help you repair the damage to the essential files so you can keep working seamlessly. Let’s look into how you can utilize it to your benefit:
- Begin by downloading and installing QuickBooks Tool Hub on your system from an official source to prevent corruption.
- Now, move to the Company File issues tab when you open the Tool Hub.
- Here, you’ll find the QuickBooks File Doctor option.
- Click it and then proceed with selecting Check your file (Recommended) > Continue.
- Now, the QuickBooks File Doctor will automatically run and repair the company file and network damage.
Solution 5: Start QuickBooks Database Service on the Server again
If the error 6130 arises due to QuickBooks Database Manager that has stopped working, restart this program to resolve the issue. The steps involved in this process are as follows:
- Go to your server computer and press Windows + R keys on the keyboard to launch the Run Window.
- Here, you need to type services.msc and press Enter.
- A list of services and applications will open on the screen. Choose QuickBooksDBXX service from the list with XX denoting the software version.
- After selecting the service, hit the Start option on the left-side panel.
- Once this procedure finishes, access your company file again and check for the error.
Solution 6: Utilize Disk Cleanup to clear the junk
Excessive accumulation of junk files in the system may also be responsible for errors like QuickBooks error 6130 in the system. Resolve it as follows:
- Launch the Run window and type ‘command’ in the search box without pressing Enter.
- Instead, hold the Ctrl and Shift keys together on the keyboard and then press Enter.
- When a permission dialog box fills your screen, tap Yes.
- Now, you need to type and enter the command ‘CleanMgr.’
- The Disk Cleanup tool will run with this command, and it will check the space covered by temporary files and folders and help you remove them.
- Hit the boxes you want to clean, and the disk cleanup will finish its procedure.
Solution 7: Clean Install QuickBooks
Faulty QuickBooks installation is a leading cause of errors in the system. Fix it by uninstalling and reinstalling QuickBooks on the workstation servers. Have the product and login information handy with you so the process remains hassle-free. This information will help you activate QuickBooks after installing again.
Get Additional Help!
The solutions discussed in this post are some of the most preferred solutions to resolve QuickBooks error 6130 while accessing the company file. If troubleshooting a technical issue is a burdensome task for you, give us a call on QuickBooks Desktop Support number 1-(855)-542-9309. Our experts will connect you shortly and help you troubleshoot QuickBooks error 6130.
FAQs
What else can I do to fix QB error 6130?
You can fix QuickBooks error 6130 by undertaking the following methods:
– Perform the Windows System Restoration procedure.
– Verify and fix your Windows Registry.
– Undertake a complete malware scan.
– Run the System File Checker.
– Install all Windows Updates.
How to update QB desktop to fix error 6130?
You must update the QuickBooks desktop on all workstations to fix error 6130. Move to the Help menu on the QB desktop and check the Update now option. Click to Get updates and if available, let the updates install.
Erica Watson is writing about accounting and bookkeeping for over 7+ years, making even the difficult technical topics easy to understand. She is skilled at creating content about popular accounting and tax softwares such as QuickBooks, Sage, Xero, Quicken, etc. Erica’s knowledge of such softwares allows her to create articles and guides that are both informative and easy to follow. Her writing builds trust with readers, thanks to her ability to explain things clearly while showing a real understanding of the industry.