If QuickBooks error 1402 has spread its claws over your program, you might be in a hurry to find impactful solutions to eliminate this error. Your search to troubleshoot this error effectively, knowing its triggers to prevent it from occurring again and signs of its presence end here in this in-depth blog for your assistance.
Due to some installation problems, QuickBooks error 1402 occurs when installing QuickBooks Desktop software. Programs that are installed incorrectly often lack essential components for their effective operation. You will notice an error message that reads, “Couldn’t Open Key,” when the error occurs.
Error 1402 QuickBooks could prevent you from getting the most out of your accounting program. Here, we’ll discuss the potential reasons of error code 1402 and how to resolve them for error-free accounting for businesses.
Facing QuickBooks Desktop error 1402 and need help from qualified QB experts? Contact QuickBooks Technical Support at 1-(855)-542-9309 and discuss your issue with one of the QB experts
You may also see: How to Resolve the QuickBooks Error 2000
Table of Contents
What does QuickBooks 1402 error stand for?
QuickBooks error code 1402 emerges while you install the QuickBooks application. The error code and message state, “Error 1402: Could not open key.” The reasons may be plenty like faulty Windows registry entries, corrupted QB payroll software, etc. This error also pops up when damaged files cause missing or corrupted components which QB requires to run the files and the program. However, whatever the triggers may be, it interrupts the ongoing procedure and delays the work. Therefore, knowing the steps to troubleshoot it quickly is critical to get rid of this issue quickly and efficiently.
Root causes that can evoke QuickBooks Error Code 1402
QuickBooks error 1402 can come into sight due to various reasons that you can find in the below-given list:
- Possible damage in the Microsoft .NET Framework is one of the most apparent reasons behind the error.
- Damaged MSXML or C++ can also evoke error 1402 when installing QuickBooks Desktop.
- Multi-faceted Windows issues can also promote the QB install error.
- Partial or damaged installation of the QuickBooks application
- The installation CD used may be damaged, causing the 1402 error.
- Outdated Microsoft Windows can bring forth error 1402 QuickBooks.
- Excessive startup entries of programs and applications can lead to QB error 1402.
Signs your system is infected by QuickBooks error 1402
Your system may show the following signs on the arrival of QuickBooks error code 1402:
- The installation procedure would halt, not proceed further, or simply crash.
- QuickBooks error 1402 with an error message might pop on the screen.
- There may be challenges in installing other applications on Windows.
- Windows may perform sluggishly and not respond to keyboard and mouse commands.
- Active programs may hang or freeze for periodic intervals.
Steps you can use to avoid QuickBooks Error Message 1402
Now that you know the possible reasons behind the QuickBooks error 1402, below are some preventing steps that can keep the concerned installation error in QuickBooks at bay:
- Keep a regular backup of your QuickBooks company file.
- Wait patiently if the installation process is taking too long and don’t interrupt it.
- Before performing the fresh installation of the QuickBooks application, make sure that the junk files are deleted.
- Ensure to install QuickBooks updates as soon as they are launched.
Fix QuickBooks Intuit Install Error 1402
Intuit QB error code 1402 can be annoying, and you need to get rid of this error to install the application fail-safely. Follow the below-given solutions with full care and attention:
Solution 1: Update Your Windows to The Latest Release
Since QuickBooks error 1402 is related to your operating system, updating the Windows OS can help in the error-resolution. To update Windows, follow the below-given steps:
- Right-click on the Start button and then select Settings.
- Next, you need to click Update & Security.
- After that, select the Windows Update section.
- When you are done, hit on Check for Updates.
- If the downloads are available, download it and install the updates carefully on your system.
- Restart your computer and then check if the QB error 1402 is fixed. If not, move to the next troubleshooting procedure.
Solution 2: Download QuickBooks Tool Hub for The Error Resolution
QuickBooks Tool Hub can help you in troubleshooting common issues in the QuickBooks application. In this procedure, we will run the QuickBooks Install Diagnostic Tool from within the tool hub to resolve the QuickBooks installation error 1402.
- Download QuickBooks Tool Hub and save it to a suitable location.
- Next, click on QuickBooksToolHub.exe file to run the installation.
- Follow the on-screen instructions to install the tool hub and agree to the terms and conditions to get the task done. Click Finish.
- Now double-click QuickBooks Tool Hub icon on your Desktop to open it.
- Next, from within the tool, click Installation Issues and it will open the QuickBooks Install Diagnostic Tool to find and resolve the error.
- In the end, check if the QuickBooks error 1402 is fixed. If the error persists, try the next solution.
Solution 3: Add QuickBooks To Bitdefender Exclusion List
To add QuickBooks to the Bitdefender exclusion list, follow the below-given steps carefully:
- If you are using 32-bit Windows OS, then you need to put C:\Program Files\ Common files in the exclusion list.
- Whereas for 64-bit Windows OS, you need to put C:\Program Files\ Intuit (C:\Program files (x86)\Intuit) in the exclusion list.
You may also read: How to Fix QuickBooks Error 403
Solution 4: Use Selective Startup Mode
When the error emerges due to interference by the third-party applications blocking the installation, it’s wise to run the system in selective start-up mode. Implement this fix as follows:
Data Preparation
Create company file backup and also maintain a copy of QuickBooks Desktop product and license information.
Launch the system in selective startup mode
- Open the Run command by pressing Windows and R keys on the keyboard simultaneously.
- Here, type msconfig and hit OK.
- Under the general tab, select selective startup and also choose load system services.
- Now, go to the Services tab and tap the option that says Hide all Microsoft services.
- Lastly, select the Disable all tab.
Uncheck Hide all Microsoft services
- The Windows installer checkbox should be selected from the services list. If not, choose the checkbox.
- Click OK and restart the system configuration window.
Reinstall QuickBooks
The next step is to uninstall and reinstall the QuickBooks application.
Step 5: Switch back to the normal startup mode
Lastly, return to the normal startup mode as follows:
- Launch the run command by pressing the Windows+ R keys.
- Write msconfig and press OK.
- Choose normal startup in the general tab.
- Select OK and restart the system configuration window.
Solution 5: Fix Windows Registry Settings
- Launch the Run command (Windows + R) and type regedit in the text-bar.
- Press Enter and take a backup of the registry before applying any changes.
- Go to the File tab on the top and choose the option that says Export.
- Write a name for the file and save it on the Desktop.
- Move to HKEY_LOCAL_MACHINE\SOFTWARE\Classes on the left side of the Windows Registry.
- In the Edit section, choose Permissions.
- Hit Add under the Advanced section.
- Choose Everyone for each object name and hit OK.
- Tick-mark the Full control option and leave the registry editor window.
- Now, try running the QuickBooks update to see if error 1402 persists.
Reach Out Experts for Further Assistance
This post is a genuine attempt to help users who are struggling with the Intuit error 1402. For further assistance, you can reach QuickBooks Support at 1-(855)-542-9309. Our experts will guide you in troubleshooting QuickBooks error 1402 in a hassle-free manner.
FAQs
How to uninstall and reinstall QuickBooks to fix error 1402?
You can fix QuickBooks error 1402 by reinstalling QuickBooks as follows:
– From the Start menu, go to the Control Panel.
– Open it and choose the Programs and Features option.
– Select Add/ remove programs.
– Find QuickBooks and hit the uninstall/ change option.
– Lastly, restart the system and reinstall QuickBooks.
Can repairing specific Windows components manually help fix QuickBooks error 1402?
Yes, you can rectify error 1402 by repairing Windows components manually. Do it as follows:
– Download MS Windows Update Troubleshooter.
– Double-click Windows Update Diagnostic to launch it.
– Next, choose Windows update from the drop-down menu.
– Press next and select the option to run as administrator.
– In the end, close the window with a click on X.
Before implementing any steps, you must take a backup of company files. Also, deleting junk and temporary files regularly can prevent QB error 1402 from attacking.
Erica Watson is writing about accounting and bookkeeping for over 7+ years, making even the difficult technical topics easy to understand. She is skilled at creating content about popular accounting and tax softwares such as QuickBooks, Sage, Xero, Quicken, etc. Erica’s knowledge of such softwares allows her to create articles and guides that are both informative and easy to follow. Her writing builds trust with readers, thanks to her ability to explain things clearly while showing a real understanding of the industry.