How to resolve QuickBooks Error 80070057 from the Root

QuickBooks error 80070057 is a perplexing error code in the application that can prevent you from accessing your company file. When the error occurs, you will receive an error message on your screen that suggests: Windows could not find backup devices on this computer. The following information might explain why this problem occurred: The Parameter is incorrect. (0x80070057).The error message depicts that you do not have enough permissions to delete files from a specific folder. This post is a deliberate attempt to help users with handy troubleshooting solutions to eliminate QuickBooks error 80070057.

“Is it becoming challenging to eliminate QuickBooks Error 80070057? Let the experts handle the problem. Give our QB specialists a call on the our technical helpline at 1-(855)-856-0042”

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What is QuickBooks Error 80070057?

QuickBooks 2023 Error 80070057 arises when users open their company files in QuickBooks Desktop. The error states that the parameter is incorrect, leading to trouble using the company file. This runtime error indicates communication issues over the network between the server and workstations, thereby not opening the company file.

While decoding this error, it’s clear that users with inadequate read/ write/ create/ delete permissions get QuickBooks error 80070057. Further, not having these permissions in the multi-user environment creates challenges. Other reasons for the error to emerge include communication interruptions, incompatibility between QuickBooks and company file versions, etc. We have listed all the bases in the following section so you can target them while troubleshooting for quick and effective redemption. 

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What Gives Rise To QuickBooks Error Message 80070057?

The 80070057 QuickBooks error can be promoted due to the below-given reasons:

1. QuickBooks fails to read the company file due to a recent change made in the company file extension.
2. Improper or damaged installation of the QuickBooks application
3. When you try to access a portable file without launching QuickBooks
4. Improperly configured Firewall or Internet security settings
5. Faulty file extensions such as, (.qbm, .qbb, .qbx).
6. When third-party applications are not configured properly
7. The Network Data (.nd) file, responsible for QB company file to remain accessible in multi-user mode and enabling the utilization of the database server, may turn unreadable, leading to QuickBooks error code 80070057. 
8. Not having the required permissions to access the shared folder, create, delete, open, or use a file can lead to the error.
9. Antivirus software like BitDefender might block QuickBooks ports, restricting the network connection and triggering the error.
10. You may be trying to access a company file stored on an external storage device like USB, due to which the error may emerge.
11. Opening a company file through an incorrect path or method can trigger the issue.

All these reasons may lead you to QuickBooks 80070057 error, and it would help if you troubleshot after identifying the causes correctly. 

What Are The Symptoms Of Intuit Error Code 80070057?

When QB error 80070057 takes place, you might experience the below-given symptoms:

1. QuickBooks Program Windows crashes abruptly with the arrival of the error message.
2. The lethargic response of the system to keyboard and mouse inputs
3. The parameter is incorrect error message appears on the screen.
4. Insufficient permissions to delete the file located in the specific folder
5. Your system crashes regularly on accessing the same program.

Because of these harsh signs, you need to take the following troubleshooting steps and get rid of the error 80070057 QuickBooks.

How To Troubleshoot Error: 80070057 (The Parameter Is Incorrect)

Before you start troubleshooting QuickBooks error 80070057, make sure that QuickBooks is updated to the latest maintenance release and open your company files correctly. Follow the below-given steps with the utmost care and attention:

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Solution 1: Open QuickBooks With Admin Permissions

Insufficient admin permission is one of the most common reasons behind the error code 80070057 in QuickBooks. To fix this:

1. First of all, close QuickBooks application
2. Now right-click the QuickBooks icon
3. Next, you need to select Run as administrator
4. If your company file did not open automatically, select the company file and then further select Open

If you are experiencing QuickBooks installation error 80070057, re-download the application from Intuit’s legit website.

Solution 2: Use QuickBooks File Doctor

The QuickBooks File Doctor can identify the common company file and network issues that can give rise to QuickBooks Error 80070057 when opening the company file. To run the tool, you can download the QuickBooks Tool Hub and select Company File Issues. It will automatically run to fix the issues, causing hurdles in accessing the QuickBooks company file.

Solution 3: Rename .ND File

Network Data (.ND) is a configuration file you can find in the folder containing QuickBooks company file:

1. Go to the folder containing the QuickBooks company file.
2. Now locate the file with the extension .ND right-click on it
3. Select Rename from the drop-down menu and add .OLD at the end of the file name.
4. Save the changes and check if the error persists.
5. If it does, then right-click the ND file and click the Delete option. 

If QuickBooks error message code 80070057 continues, then try the next troubleshooting technique.

Solution 4: Run QuickBooks Database Server Manager

QuickBooks Database Server Manager helps the application access the file on the server. If the service is disabled, QB error code 80070057 can be cited while accessing the company file. To restart the QB Database Server Manager:

1. Download QuickBooks Tool Hub in the first place
2. Now from within the QB Tool Hub, select Network Issues
3. Next, you need to select the QuickBooks Database Server Manager. If QuickBooks is not installed on the system, you will be prompted to install it.
4. In the QuickBooks Database Manager, select Start Scan if your company files are displayed, If not, you need to Browse it and select Start Scan.
5. Select Close.

Note: If you are using BitDefender, make sure that the QuickBooks folder is exempted from its scan list.

Solution 5: Open the Company File Correctly

When you don’t open the company file correctly, you encounter error 80070057 QuickBooks. Know the correct method as follows:

1. Launch your QB Desktop and access the company file.
2. Tap the Open option.

Solution 6: Update your QuickBooks Desktop application

Do not keep your QuickBooks Desktop outdated; otherwise, you’ll encounter QuickBooks error 0x80070057. The update procedure is as follows:

1. Open QB Desktop and navigate to the Help menu.
2. Choose Update QuickBooks Desktop, followed by Update Now.
3. Then, click the Get Updates option. Once the update finishes, you can shut down and open QuickBooks.
4. Tap yes when asked to install the updates.
5. After finishing the installation process, execute the on-screen instructions.

If you find the error continuing to emerge and the update fails, terminate all the QB-related processes as follows:

1. Shut down QuickBooks and right-click the taskbar to open the task manager.
2. Go to the Details tab and search for the following background processes. Choose them and hit the End Process for each option:
   ⦁ QBW32.exe or QBW.exe
   ⦁ qbupdate.exe
   ⦁ QBDBMgr.exe or QBDBMgrN.exe
   ⦁ QBCFMonitorService.exe
   ⦁ QBMapi32.exe
3. Next, right-tap the QuickBooks shortcut and choose the option Run as administrator.
4. You can run the update again.

After running this method, verify the presence of the QuickBooks 80070057 error code.

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Solution 7: Move the Company File to a Default Location

Transfer the company file to the default location if saved on an external or a different site. Do so as follows:

1. First, shut down your QuickBooks Desktop and visit the location where your company file is saved.
2. Locate your company file (.QBW), right-click, and tap the Copy option. 
3. Now, head to the default site and right-click the empty space to choose the Paste option. Usually, the default location path is C:/Users/Public/PublicDocuments/Intuit/QuickBooks/Company Files.
4. After pasting your file, head back to QuickBooks Desktop.
5. Choose the Find a company file option.
6. Tap Local drives and look for the company file name.
7. Choose the correct company file name and click Open. 

Solution 8: Exclude files and folders from BitDefender Antivirus Scan

If you are using BitDefender antivirus, it can block network access to QuickBooks and cause significant troubles and interruptions in its running. If you find QB safe, you can add the app to the antivirus app’s exclusion list. The steps you’ll need to follow are as follows:

1. Open the BitDefender interface and tap Protection from the navigation menu. 
2. Tap Open in the antivirus pane.
3. Now, go to the Settings tab of the antivirus pane. Click manage exceptions.
4. Tap the +Add an exception button.
5. Now, you need to enter the file path or folder that you wish to exclude from the scan in the corresponding field. Alternatively, browse the computer drives to find the file or folder for exclusion:
   ⦁ At the right side of the Exceptions window, click the magnifying glass.
   ⦁ Go to the location of the stored file.
   ⦁ Tap the file or folder to add to the antivirus exception list. Finish by clicking OK.
6. Next, enable the antivirus on your system.
7. Tap Save and the new rule will get added to the antivirus exceptions list.

Solution 9: Exclude File Extensions from the BitDefender Antivirus

You can also exclude QB File extensions from the BitDefender antivirus scan as follows:

1. Tap the Protection option in the navigation menu in BitDefender.
2. Click Open in the antivirus pane.
3. Choose Manage Exceptions in the Settings window.
4. Select the +Add an exception option.
5. Now, you need to type the extensions to exclude from the scan with a dot and semicolon. For instance: .qbw; .nd; .tlg; .qbb, etc. 

Solution 10: Clean Install QuickBooks in Selective Startup

When you switch your device to the selective startup mode, you won’t face interruptions and interferences from third-party applications and programs. Therefore, to run the reinstallation process, you must take the following actions:

1. Close everything, including QuickBooks Desktop and other applications.
2. Now, launch the Run Window (Windows logo + R) and type msconfig in the search field.
3. When the window opens, tap the Switch to Selective startup option in the General tab.
4. Further, select Load System Services from the Services section. 
5. Now, tick mark the Hide all Microsoft Services option. Choose Windows Installer in the window. 
6. Unmark the Hide All Microsoft Services option. 
7. Move to restart your system.
8. Your system will now start in the selective startup mode.
9. You can now uninstall QuickBooks from the control panel.
10. Tap the Uninstall a program option under the Programs and Features section in Control Panel. 
11. Select QuickBooks Desktop from the application list and undertake its uninstallation. Once done, you can clean install your system.
12. Use the clean install tool from the QuickBooks Tool Hub to clear some space. 
13. Now, reinstall QuickBooks from the official sources. 
14. Return to the normal mode by opening the Run window and typing msconfig. 
15. Select Normal Mode and restart your system. 

Solution 11: Configure Firewall Settings to Allow QuickBooks Access to the Local Files and Folders

If your system’s firewall settings are restricting QuickBooks from proper authorization and functioning, change the settings as follows:

1. Go to the Control Panel from the desktop, Run window, or Start menu. 
2. After opening the control panel, go to firewall settings and hit Enter.
3. Click Allow Programs and include QuickBooks in the list. 
4. In the end, save the settings by clicking OK and rebooting the device.

Solution 12: Check the company file name extension

You might need to verify the company file name extension through the steps given below:

1. Right-click the Company file and select the Properties option.
2. Select the QuickBooks tab and hit OK.

Alter extension

• Create a new folder to change the extension.
• Copy the company file from the default location and paste it into this new folder.
• Now, right-click the new folder and select the Rename option.
• Alter the QB file extension to .qbm.
• Save the changes by tapping OK.
• Now, open QuickBooks Desktop to restore the portable company file. 
• Rename the extension back to .qbb if you face any issues.
• Open QuickBooks and select the restore the backup option. 
• If the file doesn’t open or is not accessible, change the extension to .qbx. 

Copy the company file from the flash drive and paste it into the new folder

If your company file is on an external storage device like a USB or flash drive, you need to copy the file from here and paste it to a new folder on the local storage for QuickBooks to access easily. You can do so as follows:

1. Go to the USB flash drive files and right-click > copy the company file.
2. Head to the desktop and right-click with the mouse.
3. Choose New > Folder. 
4. Once the new folder is created, paste the company file here.
5. Now, open QuickBooks Desktop and access the company file from here.

Solution 13: Use Quick Fix My Program from the Tool Hub

You need to run the Quick Fix My Program from the Tool Hub when you face problems like sluggish QuickBooks behavior and poor performance. So, download the QuickBooks Tool Hub as follows and start using the tools available here:

1. Open your browser and search for the official Intuit website.
2. Here, look for the download package of QuickBooks Tool Hub.
3. Click it and either save the file to the default location or browse for a different place.
4. Once the download is over, access this site and double-tap the QuickBooksToolHub.exe file.
5. It will begin the installation procedure with the prompts appearing on the screen. Manage them, agree to the agreement, and set up QuickBooks Tool Hub.
6. Open the Tool Hub and visit the Program Problems tab.
7. Choose Quick Fix My Program in this section and resolve your app’s performance problems.

Hopefully, QuickBooks Error 80070057 will get rectified after running this tool.

Solution 14: Use System File Checker

The system file checker scan can also help to diagnose problems with the system files interrupting QuickBooks’ functioning. Do so as follows:

1. Press Windows + R on the keyboard to open the Run dialog box.
2. Type cmd in the search space. Then, hold Ctrl and Shift keys on the keyboard. Now press Enter.
3. The Command Prompt window will emerge with a blank black screen and a twinkling cursor.
4. Type SFC/Scannow in the command prompt window and hit enter.
5. The system file checker scan will begin its diagnosis and will repair your files and programs.

Solution 15: Clear your Drive Space

If you have accumulated junk files and folders in your system, you’ll face issues in running QuickBooks seamlessly. So, check your drive space and clear it as follows:

1. Press Windows + E keys to open File Explorer.
2. Head to This PC and right-click the C drive.
3. Tap the Properties option and see the available memory.
4. If you feel it is less, then use the Disk Cleanup option in the Properties section.
5. Click the Clean up System Files option.
6. Check your recycle bin and Windows clean up afterward.
7. Tap the delete files option and click OK.
8. Hopefully, you’ll find relief from the problem triggering QuickBooks error 80070057. 

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Solution 16: Use DISM and Windows Management Tool

DISM stands for deployment image servicing, and configuring it along with the Windows management tool can help rectify error 80070057. The steps involved are as follows:

1. Tap the Start button in Windows and type CMD in the search field.
2. Right-click Command Prompt and choose Run as administrator from the list of results.
3. If any permissions are prompted by Windows to enter, fill them in the space. Then, type DISM.exe /Online /Cleanup-image /Scanhealth. Hit Enter.
4. Now, type DISM.exe /Online /Cleanup-image /Restorehealth and press Enter.
5. Lastly, update your Windows and see if the QuickBooks Error 80070057 resolves.

Solution 17: Sync the date and time settings correctly

The final solution you can attempt is verifying that your time and date settings of the system are correct. You will need to check it in the Windows taskbar. If there’s an issue and you are using Windows 11, take the following actions:

1. Press Windows + I to open Settings and choose Time and language and Date and time options, respectively.
2. For Windows 10, right-click the taskbar and select Adjust Date/ time.
3. Enable any of the options given below:
   ⦁ Automatic Time Settings
   ⦁ Automatically adjust for daylight saving time 
   ⦁ Automatically set the time zone
4. Tap the Sync now option.

Hopefully, you will be able to dispose off QuickBooks error 80070057 after trying the above methods.

Need Help From QB ProAdvisors?

If you are unable to fix the Windows update QuickBooks error code 80070057using the steps described in this article, dial QuickBooks Error Support at 1-(855)-856-0042 to get help from ProAdvisor Solutions experts. In no time, you will be connected to an adept professional who will help you resolve the QuickBooks error 80070057.

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Erica watson

Erica Watson is writing about accounting and bookkeeping for over 7+ years, making even the difficult technical topics easy to understand. She is skilled at creating content about popular accounting and tax softwares such as QuickBooks, Sage, Xero, Quicken, etc. Erica’s knowledge of such softwares allows her to create articles and guides that are both informative and easy to follow. Her writing builds trust with readers, thanks to her ability to explain things clearly while showing a real understanding of the industry.