How to Fix QuickBooks Error 12152 – Internet Connectivity Issue

QuickBooks error 12152 interferes with the QuickBooks updates, not allowing users to utilize the improvements in the application. The unsuccessful payroll updates can have problems in the current QB running, so effective troubleshooting becomes necessary. Let’s dive into the causes, solutions, and more about this error in-depth. 

QuickBooks is efficient accounting software, and it needs an active internet connection to carry out most of the chores it intends. However, it often faces internet connectivity issues that lead to troubles in downloading its updates from the Intuit servers. The described scenario isn’t rare, and the users often report it when they get the QuickBooks error code 12152. Its causes and solutions are discussed thoroughly in the blog below. Read it till the end.

QuickBooks error 12152 can be rectified if you follow the steps mentioned in the blog. However, when it gets challenging, it’s better to contact professionals to prevent any problems in the future. Ring the support number 1-855-542-9309 to receive immediate assistance to get you out of the problem

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What is QuickBooks Payroll Update Error 12152?

QuickBooks Error 12152 strikes while a user attempts to update the payroll function, interrupting the procedure in between. Usually, a weak internet connection brings forward this error. Due to problems in finding a connection with the server, the update doesn’t go through successfully, and the error message appears on display. Other times, the update might be successful, but the application may not work. This prompts users to find a solution as soon as possible to eliminate the problem effectively.

Why am I getting the Error 12152 QuickBooks Desktop?

Just like its name, the QuickBooks update error 12152 is caused by the complications happening in the real-time update service. There are many of them, but we have managed to write down the most relevant ones below. Take a look.

1. The internet settings of the system are causing troubles with QuickBooks and its updates.
2. Some of the important system files are damaged.
3. The computer’s date and time settings do not match with the set timezone.
4. Damaged installation of the QuickBooks application has led to corrupted installation files.
5. The Windows API key authentication for the QuickBooks application is failing or malfunctioning.
6. QuickBooks is failing to read its license information.
7. The user might be using a discontinued QuickBooks version like QB Desktop 2014 or earlier.
8. The computer system is infected with malware.
9. The Windows Registry files have registered a damaged entry.
10. Improper shutdown of the system due to abrupt power failure or similar reasons can lead to the error.
11. Accidentally deleting any crucial file can lead to errors.

When this error infects the system, it leaves some effects that make it challenging for users to work. Let’s look into them in the next section.

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Signs of QuickBooks Error 12152

QuickBooks update error code 12152 has the following consequences when it impacts a user:

1. An active Window program can suddenly crash due to the error.
2. Frequent hanging of the device and delayed response to peripheral instructions is other signs of the error.
3. The error message and code gets displayed on the screen.
4. Periodic freezing of the app and system can emerge.

Due to these signs, users might have to discover troubleshooting solutions instantly. Let’s look into the resolutions for this flustering error.

Are there any Solutions for the QuickBooks Update Error 12152?

There are numerous troubleshooting steps that can help you get rid of the QuickBooks Payroll Update error 12152. Below are mentioned some of them.

Solution- 1: Adjust the Date and Time of your Computer System

If the date and time settings are not correct, the internet-based applications and services will act up and disband. Follow the steps mentioned below to change the date and time of the system effectively.

1. Right-click on the digital clock on your screen (at the bottom-right) and select the second option from the top Adjust date / time.
2. A new window will come up on the screen. Select Change date and time… and rectify the time and date if needed.
3. At last, select the Apply button and click on OK.
4. Restart the computer system and try to download the updates again.

Solution- 2: Restore the Computer’s Settings to an Earlier Time

From the backups created by you or the Windows (automatically), you can jump back and restore your system to a point when you faced no problems while updating your QuickBooks. Follow the steps mentioned below to carry out the action without any complicacies.

• Sign in to the computer with your admin account and press the Windows key to open the Start menu.
• Select All Programs and choose the Accessories option.
• Select System Tools and click on System Restore to open the System Restore window.
• Choose the Restore my computer to an earlier time option and keep clicking the Next button until the process completes.
• Restart your computer system.

Solution- 3: Reset the Internet Options to Factory Settings

It is possible that some other program has made changes to your internet settings as per its requirements, but the new changes are not faring well with the QuickBooks application. A simple solution is to restore the system to factory settings by following the steps mentioned below.

1. Open the Start menu and click on Control Panel.
2. At the top-right of the window, click on the Search bar and type Internet Options.
3. Press the Enter key to open the Internet Properties window and navigate to the Advanced tab.
4. Select the Restore Advanced Settings option and click on OK.
5. Try to download the QuickBooks updates now.

Solution- 4: Clean Install the QuickBooks Software

The corrupted installation files can be refreshed by clean installing the QuickBooks application with the help of the QuickBooks clean install tool. Before going on with the steps mentioned below, make sure that you have the QuickBooks Tool Hub installed on your computer system.

1. Close the QuickBooks application and press the Windows key.
2. On the search bar, type Uninstall a Program and press the Enter key.
3. From the list of programs, look for QuickBooks and click on it.
4. Choose the Uninstall button and follow the steps coming in the installer wizard to finish the uninstallation.
5. Restart your computer system and open the QuickBooks Tool Hub.
6. Go to the Installation Issues tab and click on the QuickBooks Clean Install Tool.
7. Let the tool run and fix the damaged installation files.
8. Once it is done, download the installer package of QuickBooks from Intuit’s website and install it on your computer system.

Solution- 5: Repair QuickBooks Desktop

If any errors relating to the registry or installation are affecting the QuickBooks application and leading to error 12152, you need to repair the program. Do so as follows:

1. You need to launch the Control Panel from the system’s desktop or Start menu.
2. After opening it, navigate to the Programs and Features tab, where you’ll find the option to Uninstall/ Change a Program.
3. Choose this option, and you’ll get directed to a list of programs that are currently on your system.
4. You need to locate QuickBooks from this list by either scrolling or pressing Q. 
5. Hit Uninstall/ Change option for QuickBooks Desktop.
6. Further, proceed with the wizards accompanying the Repair (Change) process. 
7. Finish the scanning procedure and restart your system. See if the process helped you rectify the 12152 QuickBooks error.

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Solution- 6: Alter the Registry Editor Entries and Save the Backup File

If invalid registry entries are present in the system causing error 12152, you need to resolve the problem immediately. However, to do so, you would have to ensure to take backups of your data files and consult an expert, so you don’t end up losing your data. The method involves the following:

1. In the Run Window (Windows + R), type command prompt or CMD without pressing enter. 
2. Instead, you need to hold the Ctrl and Shift keys together and then hit the Enter key. 
3. When a permission dialogue box appears with a Yes or No proposition, press Yes.
4. Now, you will get directed to a blank window which is black in color with a blinking cursor on the screen.
5. Here, type regedit and hit Enter.
6. You need to look for a registry entry key related to the QuickBooks Error 12152 in windows like Internet Explorer or Google Chrome.
7. Next, go to the File menu and tap the Export option.
8. You need to save the backup key from Google Chrome or Internet Explorer in the folder.
9. Give a name to the file and add the required extension.
10. Save this file and ensure it gets stored in the location you saved it with the .reg extension.

Solution- 7: Run System File Checker

System File Checker initiates scanning and repairing the problems associated with the system by diving deep into the procedure. You can run this utility as follows:

1. Launch the command prompt window by typing CMD in the Start menu and pressing Enter or through the Run window (Windows logo+ R).
2. In the command prompt wizard, type SFC/Scannow. 
3. Hit Enter and let the scanning procedure go forward. 
4. You will find error-free results in the end, which you can restart your system and implement. 

Solution- 8: Use QuickBooks File Doctor

QuickBooks File Doctor tool is another excellent utility you can utilize to resolve the problem due to QuickBooks error 12152. To access this program, you can either download it directly from the source or let the QuickBooks Tool Hub do its job with several other utilities like the Clean Install Tool, Quick Fix My program, QuickBooks Database Server Manager, etc. 

Downloading directly involves going to the authentic source and searching the file doctor link there. Finish the download and installation to start using it. You can download QB Tool Hub the same way, i.e., going to Intuit’s website and searching for the tool hub’s download link. Save the downloaded file to a proper and accessible location. Once downloaded, initiate installation by adhering to the wizards appearing on the screen. Next, set the tool hub properly. Open it and you’ll find different sections. QuickBooks File Doctor is available in the Company File Issues section. 

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Closure.

As we conclude our blog on the QuickBooks error 12152, we hope that the troubleshooting mentioned in the post will help our readers identify the major causes of the problem and resolve it in no time. However, the solutions are case-dependent, and it might be possible that none of them works out for you. If that happens, you can seek external help by calling on the QuickBooks Helpline Number 1-855-542-9309 anytime.

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Erica watson

Erica Watson is writing about accounting and bookkeeping for over 7+ years, making even the difficult technical topics easy to understand. She is skilled at creating content about popular accounting and tax softwares such as QuickBooks, Sage, Xero, Quicken, etc. Erica’s knowledge of such softwares allows her to create articles and guides that are both informative and easy to follow. Her writing builds trust with readers, thanks to her ability to explain things clearly while showing a real understanding of the industry.