QuickBooks Error 1310 appears while installing the latest version or updating the application. It can be really annoying when the problem emerges out of nowhere and disrupt the user. Take this blog as an in-depth guide to rectify the issue and use the app seamlessly.
Error 1310 in QuickBooks desktop can take place when installing the program or updating it to the latest maintenance release. When the error occurs, you may get any of the below-given error messages on your screen: “Error writing to file C:\Program Files\Intuit\QuickBooks 20xx\BusinessObjectProvider.dll” or error “1310: Error writing to file: C:Config.Ms.”
A damaged installation source is one of the most apparent reasons behind the error 1310 error writing to file. In this post, we will discuss some other possible causes behind the error and troubleshoot them with relevant solutions. Let’s proceed further!
“Facing QuickBooks Desktop error 1310 and need immediate technical assistance? Call QuickBooks Desktop Technical Support at 1-(855)-542-9309 and talk to one of our dedicated QB experts”
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Table of Contents
What is QuickBooks Error 1310?
Error 1310 is a specific QB Desktop glitch emerging while installing or updating the QuickBooks application. The error message that pops states the following:
- “Error writing to file C:\Program Files\Intuit\QuickBooks 20xx\BusinessObjectProvider.dll”
- “Error “1310: Error writing to file: C:Config.Msi\5f60cd6.rbf. Verify that you have access to the directory.”
Several issues can be responsible for the QB error 1310 to apply related troubleshooting steps. So, let’s dive into the triggers.
What Are the Possible Reasons Behind QuickBooks Error Code 1310?
QuickBooks error 1310 can take place due to several reasons as listed in the below-given points:
- When your Firewall perceives the program update as a security threat and blocks it.
- If the installation source is damaged, error code 1310 can be cited.
- When you fail to establish a stable Internet connection.
- Possible damage or corruption in the QuickBooks company file.
- Incorrect date or time setting on your system.
- Invalid or damaged Windows registry entries can cause QB error 1310.
- Virus or malware infecting the system can lead to QuickBooks 1310 error.
- User profiles don’t have access to the folder.
- Unregistered or lack of access to the Microsoft Windows Installer.
- Insufficient storage on the hard drive for installation.
Symptoms of QuickBooks Error 1310: Error Writing to File
When QuickBooks error 1310 occurs, you may experience the below-given symptoms on your screen:
- QuickBooks error message appears on the screen abruptly and crashes an active program window.
- You may not be able to update the QuickBooks application on the arrival of the error.
- System freezes periodically for a few seconds.
- You will need to undergo the troubleshooting procedure that can be distressing for you.
- You may not be unable to access the improved QuickBooks features.
Things You Need to Consider Before Troubleshooting Intuit Error Code 1310
Before getting started with the error resolution, you need to consider the below-given points:
- Make sure that you have the required admin permissions on the Windows.
- To prevent a third-party application from interfering with the update process, reboot Windows in safe mode.
- Try to install the QuickBooks application from a new location if you are getting QuickBooks installation error 1310.
- Make sure that your hard drive has sufficient memory to perform the QB installation.
After considering the above-given check-list, you may now proceed with the error resolution.
How to Fix QuickBooks Error Message Code 1310?
Below are some of the most suitable solutions that can help you in the resolution of QuickBooks error 1310:
Solution 1: Utilize QuickBooks Install Diagnostic Tool
QuickBooks install diagnostic tool can find and fix common installation issues in the application. Download the tool from a legit source and save it to a suitable location on your computer. Once you are done, run the tool to fix QB error 1310. After applying the required steps, try to update the QuickBooks application. If the error continues, try the next solution.
Solution 2: Modify User Account Control Setting
To get the job done, follow the below-given steps:
- First of all, press Windows + R keys simultaneously on your keyboard, and it will open the Run box.
- Now type Control Panel in the blank space and hit Enter key to proceed further.
- Next, you need to click on User Account and then select Change User Account Control Settings.
- Click Yes on the confirmation window.
- Shift the slider downwards to Never Notify to turn the UAC off.
- Click OK and then Restart the system.
Check if the QB error 1310 is fixed and then turn UAC on to ensure the utmost security of your system.
Solution 3: Register Microsoft Windows Installer again
When Microsoft Windows Installer isn’t registered correctly, it can prompt QuickBooks error 1310. So, resolve it as follows:
- Go to the Start button or press Windows + R to launch the Run dialogue box.
- Now, type msiexec/unreg in the search space and hit Enter.
- Again, go to the Windows Start or Run window and search msiexec/regserver.
- After doing this, you can try installing QuickBooks application.
Solution 4: Correct the permissions through the Command prompt
Sometimes, incorrect or inadequate permissions in command prompt can cause error 1310 in QuickBooks. Fix it through the steps given below:
- Initiate by going to the Start button > All Programs > Accessories.
- Right-click the Command Prompt option and choose the button that says Run as Administrator.
- A command prompt window will open, where you need to copy and paste: icacls “C:\Config.Msi” /T /C /grant administrators:F command.
- Replace msi with the folder where you are getting the error.
- Now, press Enter and quit the command prompt window.
- Lastly, try installing QuickBooks again to see if the error is resolved.
You may also read: QuickBooks System Update Requirements
Solution 5: Log into the Windows as administrator
Logging into the QuickBooks application as an administrator will help you make the desired changes that would rectify the QuickBooks error 1310. While updating QuickBooks, when you see the error message stating that you require admin permissions, follow this solution and then undertake QuickBooks installation.
Solution 6: Form new Folders in the Program Files Folder
Creating new folders in the program files folder can help resolve QuickBooks error 1310. So, execute the following steps:
- Download and go to the folder where you have downloaded the QuickBooks file.
- Here, click the QuickBooks setup or QuickBooks.exe file.
- Now, accept the license agreements and proceed by opting the Next option.
- Now, select the installation location and click the option to change install location.
- Modify the name from C:\Program Files (x86)\QuickBooks > C:\Program Files (x86)\QuickBooks1.
- Lastly, hit OK and see whether the change eliminated the error.
Need More Help?
The solutions described in this post can help you in troubleshooting QuickBooks update error 1310. If you feel the need to talk to an expert for more help, get in touch with QuickBooks Desktop Helpdesk at 1-(855)-542-9309. On connecting, you can get the QuickBooks error 1310 resolved in simple steps.
FAQs
What happens when an incomplete or corrupted QuickBooks file causes error 1310 in QBD?
When the hard drive containing QuickBooks files get damaged or corrupted, it affects the installation files of QB, preventing application from updating. In such cases, using the QuickBooks Install Diagnostic Tool can help avoid the problems. It may take around 15-20 minutes for the repairing procedure to finish.
What happens when QuickBooks error 1310 appears and steps to remember before troubleshooting?
The QuickBooks error 1310 shows the following signs on arrival:
– The Windows operating system and the active programs may crash.
– There can be periodic freezing for regular intervals.
– The error message along with the error code will flash on the screen.
– The update process will stop, take forever to load, or crash.
Before beginning to troubleshoot, ensure that:
– User have adequate admin permissions to make changes to the Windows system.
– No third-party application or program should interfere, so try rebooting Windows in the safe mode and then updating or installing QBD.
– Install QBD application on another drive if the current one is corrupted.
– Use a drive that has sufficient space for installation.
When should I toggle User Account Control on Windows to fix error 1310?
You can fix error 1310 in QB by toggling UAC if you do not have enough permissions and rights on the user profile. It will prevent you to complete the install or update procedure. User Account Control settings provides security to all users. It preserves the system and reduces its exposure to external threats. Follow the required steps to change the UAC settings and get your QuickBooks free of error 1310 error writing to file.
Erica Watson is writing about accounting and bookkeeping for over 7+ years, making even the difficult technical topics easy to understand. She is skilled at creating content about popular accounting and tax softwares such as QuickBooks, Sage, Xero, Quicken, etc. Erica’s knowledge of such softwares allows her to create articles and guides that are both informative and easy to follow. Her writing builds trust with readers, thanks to her ability to explain things clearly while showing a real understanding of the industry.