Get Rid of QuickBooks Error 163 with this Practical Guide

QuickBooks error 163 is a bank error, which depicts that an update is preventing QuickBooks from connecting to the server to download the bank transactions. There are several reasons that can trigger error 163 in QuickBooks. When the error occurs, you can’t access your financial information or may face trouble while doing online banking in QuickBooks. In this post, we will try to figure out the possible reasons behind Error 163 in QuickBooks Desktop and troubleshoot them using simple steps.

“Is troubleshooting QuickBooks Error 163 becoming a hassle? Ring the QuickBooks experts at the toll-free number 1-(855)-542-9309 and receive their qualified assistance to your problem anytime”

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What is QuickBooks Error 163?

Error 163 while connecting to bank in QB is a banking error causing issues to users in accessing this feature. Accessing online banking, importing transactions, and changing bank account information becomes a hassle as the error keeps interrupting. Further, connecting with the bank account and fetching the user’s data is impossible until the error disappears. The error message accompanying this problem might ask you to wait for it to resolve itself. However, it is not possible if the problem is with the system or application. So, knowing the reasons becomes essential to resolve QuickBooks Banking Error 163 effectively. 

What Are The Possible Reasons That Can Promote Intuit Error Code 163?

Below are some of the most apparent reasons that can evoke QuickBooks Desktop Banking Error 163:

1. When you change your banking information such as account number, routing number, or website unknowingly, and do not update the change in the QuickBooks application, then it can bring forth error code 163 in QuickBooks.
2. When your Internet connection is poor or unstable, error 163 might let you know about the same.
3. If the browser being used in accessing QuickBooks Online banking, then Intuit error 163 can be cited.
4. The error can also take place when your bank’s website is under maintenance.
5. A change in the bank or financial institution’s website might also lead to QuickBooks Desktop Error 163 as it hasn’t been updated in QB, causing troubles in accessing data. 
6. Switching the internet service providers might also lead you to this issue.
7. Incorrect login URL can lead to this problem.
8. Cache and junk files in the browser can cause error 163 to pop up knowingly or unknowingly.
9. Corrupt or malfunctioning hardware can lead to QuickBooks Enterprise Error 163 popping up.

Knowing the causes of these errors alone isn’t enough. You need to know how it affects your QuickBooks functioning as well. It will help you prevent or stay aware to prevent any data loss ahead.

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Symptoms of QB Error 163

QuickBooks Error Code 163 leads to the following problems when attacking a system:

1. Users won’t be able to access the online banking feature in QuickBooks.
2. Downloading transactions from the bank account into QB becomes problematic. 
3. Installing any updates might face challenges in the form of QuickBooks Error message 163. 
4. Printing any information might not be possible, with the error popping up frequently.
5. You may not be able to add any new bank accounts.
6. Syncing files may also be troublesome with the error.

The horrors caused by error 163 are many. So, it’s crucial to address and resolve them before they cause more problems in the future.

How To Troubleshoot QuickBooks Bank Error 163?

Unable to connect to bank Error 163 can be resolved using the below-given solutions to full attention:

Solution 1: Try To Open Online Banking In The Incognito Mode Of Your Browser

Below are the steps to open private browsing in various internet browsers:

Google Chrome:

1. Open your Browser and then click on three dots located in the top-right corner. Select “New Incognito Window” from the drop-down list.
2. Alternatively, press CTRL+Shift+N keys together for Windows&Command+Shift+N for Mac.

Mozilla Firefox:

1. Like Chrome, you can do private browsing in Mozilla Firefoxby clicking on the menu in the upper right corner. Click “New Private WINDOW” from the drop-down menu.
2. Alternatively, press CTRL+Shift+N keys together for Windows&Command+Shift+N for Mac.

Internet Explorer:

1. Click the Gear icon in the upper right corner and then, click Safety> InPrivate Browsing.
2. Alternatively, press Ctrl+Shift+P keys together on your keyboard.

Next, attempt to connect with your bank as follows:

1. Sign in to your QuickBooks Online account. From the left-hand side, select the Banking option.
2. On the banking tab, select the Edit option, which has a pencil icon. 
3. Select the Edit Sign-in info option given beside the bank account.
4. Enter the accurate login credentials of your online bank account so that the verification procedure can go smoothly.
5. After logging into the bank account happens successfully, ensure to save the login info and attempt to update the transactions once again.

Now try to download bank transactions to check if the Intuit error 163 Is fixed or not. If the error persists, try the next troubleshooting procedure.

Solution 2: Clear Cache Memory Of Your Desktop Browser

Follow the steps mentioned below to erase the cache in different browsers:

Google Chrome:

1. Launch Chromebrowser bar, and then enter: chrome://settings/clearBrowserData
2. Next, in “Clear browsing data” window, hitAdvanced.
3. Now select the following:
   – Browsing history
   – Download history
   – Cookies and other sitedata
   – Cached images and files
4. Select the duration from the Time Range drop-down menu. Select All timeto clearthe entire cache.
5. After that, click CLEAR DATA.
6. Exit browser once you are done.

Firefox:

1. Go to the History menu in Firefox and then select Clear Recent History.
2. If the menu bar is hidden, you can make it visible by pressing the Alt key.
3. Now from the Time range to clear drop-down menu, select the time range for which you want to delete the cache. Select Everything to delete the entire cache.
4. Click on the drop-down menu next to the Details to choose which elements of the History you want to clear. Select all items to clear the entire cache.
5. Hit Clear Now and leave the browser when you are done.

Internet Explorer:

1. From the Tools menu, select Safety and then further select Delete browsing history.
2. If the menu bar is hidden, press the ALT key, and it will make the menu visible.
3. Unmark Preserve Favorites website data, and mark:
4. Temporary Internet files or Temporary Internet files and website files
5. Cookies or Cookies and website data
6. History
7. Click Delete.
8. On getting the confirmation of the deletion, leave the browser.

When you are done, ensure that the QuickBooks error 163 is resolved by downloading your bank transactions into QuickBooks.

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Solution 3: Manually Import the Banking Transactions in QuickBooks

If for some reason you can’t automatically import your transactions in QB, be it error 163 or something else, you can continue the operations by importing the transaction manually as follows:

1. In the QuickBooks Online, visit the Banking menu, and select the transactions tab.
2. Choose the blue tile for the account you wish to upload the transactions into. Further, select the Link account drop-down list. Next, hit the Upload from file option.
3. Next, hit the Browse option and select the file you downloaded from the bank.
4. Hit the Next option and choose the account you wish to upload the transaction into through the QuickBooks account drop-down menu.
5. Click the Next option and now follow the instructions that appear on the screen to match the file columns with the accurate fields in QB.
6. Again, click Next, and now try choosing the transactions you want to import.
7. Select Next and then, Yes.
8. Once you’re ready, hit the Let’s go option to end.

The crucial thing to note here is that the maximum file size is 350 KB. If your file size is big, you need to shorten the date range for the transactions to download in smaller batches. Further, check that the CSV file is formatted correctly before uploading.

Solution 4: Manual download of the transactions

Usually, QuickBooks download the transactions for each bank manually automatically at night around 10 PM. The time for download varies depending on many factors. However, if the download procedure is stuck, or you need the latest available transactions, undertake a manual download as follows:

1. Select the Bookkeeping option, followed by Transactions, and then Bank transactions.
2. Next, hit the Refresh button.

All your connected bank and credit card accounts can get updated this way. When QB downloads new transactions, the transaction till will increase.

Solution 5: Check the website of your bank or financial institute

You need to verify if the issue is arising from your bank or financial institution’s side by running the site. Maybe, if their site is down for maintenance or the server has some problems, error 163 at your end might arise. Signing into the bank’s site to check can let you know of the same.

Firstly, ensure to use the URL that QB uses to connect to the bank. Then, follow the steps mentioned below:

1. Follow this path in the QuickBooks application: Go to the Banking menu > followed by the Transactions tab > Then, the Bank transactions option.
2. Choose the Link account option. (You don’t need to add any account, you only need the listed URL.)
3. Look for your bank and choose it.
4. Copy the URL listed for your bank.
5. Use the copied URL to sign in to your bank, credit card, or financial institute’s website.

If the sign-in process goes smoothly, you need to check the following things:

1. See any notifications, messages, or alerts in your account.
2. When you navigate the website, see if any display issues are emerging. These can cause blockage for QuickBooks in connecting and downloading new transactions.
3. See if your bank has made any announcements about the new security requirements.

Return to QuickBooks if everything’s good and do as follows:

1. Hit the Bookkeeping tab > Transactions section > Bank transactions.
2. Choose the refresh option. 

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Reach Out To QuickBooks Experts To Get Further Assistance!

The steps discussed in this post can help you in troubleshooting the QuickBooks Online Banking error 163. If you have any doubt related to the troubleshooting procedures and need to reach out QB experts, give us a call on our QuickBooks Online support number 1-(855)-542-9309. When connected, you can get hassle-free assistance in troubleshooting QuickBooks error 163.

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Erica watson

Erica Watson is writing about accounting and bookkeeping for over 7+ years, making even the difficult technical topics easy to understand. She is skilled at creating content about popular accounting and tax softwares such as QuickBooks, Sage, Xero, Quicken, etc. Erica’s knowledge of such softwares allows her to create articles and guides that are both informative and easy to follow. Her writing builds trust with readers, thanks to her ability to explain things clearly while showing a real understanding of the industry.