How to Fix QuickBooks Script Error when Opening QuickBooks Desktop

QuickBooks script error might emerge while accessing web pages from the QB application. It might be annoying to encounter, especially when the user is working productively. Let’s look into the troubleshooting methods, causes, and more things to know about the error.

QuickBooks bests out each and every other software developed for accounting. Yet it is not prone to the issues despite having robust features and capabilities. Some of the problems in QuickBooks are not easy to fix as these errors can give you a very hard time by damaging your most data. A few of them can be fixed without requiring any technical knowledge.

QuickBooks Script Error Code 0 belongs to the second category and thus can be fixed without any headache. You might see this issue when you try to access the web page from the QB application. If you would like to find out more reasons and fixes for them, then jump right into this short blog. You might be facing this issue because of some other error, in this case we recommend you to ask our QB support team for your help.

It can lead to permanent data loss If immediate attention is not paid to the script error. To avoid such undesired circumstances, it is always suggested to contact QuickBooks Support at 1-(855)-542-9309 as soon as the error appears while running QuickBooks.

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What Does QuickBooks script error actually Mean?

QuickBooks script error on startup is prevalent with internet explorer. It usually happens when the software exchanges information with the webpage. This error script is usually displayed when the VBscript codes of a certain webpage are problematic.

Even though QuickBooks attempts to download information from the online servers to display certain information to the users, knowing how to fix the script error QuickBooks is vital. Knowing the right QuickBooks script removal strategy can certainly go a long way in saving you a whole lot of stress. You should be aware of the fact that the QuickBooks internet explorer script error can happen when implementing any of the QuickBooks versions. Its error message appears as follows:

“Script Error Message: An error has occurred on the script of this page Line: 7 Char: 561 Error: Unable to Get Property Length of Undefined or Null Reference Code: 0 URL:https://a166211981.cdn.optimizely.com/client_storage/a166211981.html
Do you want to continue running scripts? Yes, or No” 
The error message for script errors in QuickBooks might have varying lines, chars, and URLs.

Common causes leading to QuickBooks Desktop Script error

QuickBooks internet explorer error pop up at the startup of creating a connection using web-based sources to download relevant information, and can happen as a result of the following:

• Spyware/malware or a system infection
• The script processing functions is disabled and/or blocked.
• Acquiring regular intuit script error at startup
• Certain default browsers cache folder is corrupted or full
• Script error when opening QuickBooks may pop-up when the data file is damaged
• When the windows user is damaged or corrupted
• The download data that emanates from the source of the web is not compatible with the script software format.
• Error in Company file sometimes also be the reason for Script error in QuickBooks.
• Incorrectly configured QuickBooks settings.
• Script errors in QuickBooks Desktop might arise if the debugging element is enabled on the system.
• The changes made previously in the system were not saved or verified. 
• Internet Explorer and QuickBooks might not be in sync, leading to this issue.
• The web browser might already be in use causing QuickBooks 2024 script error. 
• Attempting to import data from a non-existent account can also lead to this issue.
• If you’re importing an invoice with different account details from assets or due amounts, it can bring forth the script error in QuickBooks.
• Active X components can trigger script errors.

Symptoms of QuickBooks Script Error Code 0

You can confirm the presence of a QuickBooks desktop script error in your system as follows:

• The internet explorer starts functioning improperly and may not respond quickly to your commands.
• Windows Firewall starts restricting QuickBooks and its functions, especially if it isn’t set in the exception list. 
• Navigation in QuickBooks becomes full of hassle. 
• QB Desktop cannot download updates due to this error.
• You might start wondering, “Why do I keep getting script errors” when frequent time-out messages appear on the browser screen.
• Entering bank feeds from the online bank website attracts error messages. 
• Error messages about whether to continue running the script or leave might appear. 
• Logging into QB Online through Internet Explorer becomes challenging. 

Note: If you don’t possess basic troubleshooting skills, let QuickBooks experts help you to resolve Script Error In QuickBooks.

Troubleshooting solutions to remove QuickBooks script Error

There are quite a several reasons why script error happens in QuickBooks. You may attempt to carry out systems troubleshooting. However, we have mentioned a few of the troubleshooting methods to fix internet explorer script error.

Solution 1: Uncheck Display a Notification About Every Script Error

This problem usually occurs when internet settings of the default browser are incorrect. In order to get rid of this annoying error code prompt, we suggest you follow the steps mentioned below.

• Close QuickBooks application to start the error resolving process
• Now launch Internet Explorer and navigate to the Gear icon at the top right corner of the computer screen.
• Click to select Tools and further choose Internet Options.
• Here, uncheck the checkbox “Display a Notification About Every Script Error” under the Advanced tab.

• Now Hit OK and relaunch the QuickBooks Application.

You must read this : How to resolve QuickBooks Multi User Mode Not Working issue

Solution 2: Make sure Internet Explorer is set as default browser

Before starting the process, please ensure Internet Explorer is set as default explorer. Further, follow the steps mentioned below to resolve the issue. For detailed instructions click Here.

• Launch Internet Explorer.
• Go to the Command Bar, click to select Tools.
• Choose Internet Options, then select the Security tab.
• Further, Click on Trusted Sites, and now click on Sites.
• Click on Add and mention intuit.com under in the trusted sites window.
• Further, uncheck Require server verification.
• Exit the Trusted sites window, and uncheck Enable Protected Mode.
• Close the browser.

Hope you found this blog helpful and you were able to resolve Intuit script error using these troubleshooting solutions.

Solution 3: Activate again IE on windows 10 to fix QuickBooks script error

Ensure IE is activated as follows: 

• Open the control panel window from the start menu in windows.
• Go to the Add/Remove Program option and switch to Turn windows features on or off section.
• Remove checkmark which you shall be able to see next to Internet explorer 11 option.
• Now restart the system and go through the same settings once more.
• This time check the Internet Explorer 11 option and again restart your windows.

The script error must leave your system this time, if not then follow the next set of procedures.

Solution 4: Add intuit.com as a trusted site in browser’s settings

IE runs trusted sites seamlessly, so run them as follows:

• Open the Internet Explorer browser and choose tools.
• Then move on to the internet options.
• Switch to the security tab.

• Add intuit.com as a trusted website and lift the restrictions from it.

Solution 5: Remove any extensions or add-ons from your Internet Explorer

Eliminate the extensions and add-ons from IE as follows:

• Go to the tools section in the Internet Explorer.
• After selecting internet options choose programs to move further.

• Now, click on manage add-ons and disable them if you have any added.
• At last click on OK to confirm your selection.

Solution 6: Delete the browser’s cache and history data

The browser history and cache files can get deleted so script errors can get fixed. 

• Choose the tools option from the internet explorer browser.
• Click on Internet options and switch to general tab.
• Under the browser history option search for delete option and then click on it.
• Select all the options that you would like to delete and then confirm the selections.

• Click on OK to execute the step.

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Solution 7: Run Internet Explorer in Compatibility View

Running IE in the compatibility view can help get rid of the QB script errors as follows:

• Begin with launching internet explorer and going to the Settings icon.
• Under here, click the Tools option. 
• Now, move to the Compatibility View settings to access the compatibility view window.
• Put a tick-mark against the Display all websites in compatibility view box. 
• Now, save the changes and close the program. 

Solution 8: Remove SSL Certificates from Internet Explorer

SSL certificates in the IE can get removed as follows to resolve the script errors.

• In internet explorer, locate the gear icon at the top and choose the Internet options button. 
• Hit the Clear SSL button under the content tab. 
• Now, hit OK to save the changes and exit. 

Solution 9: Lift the restrictions on restricted websites in QB

Restricted sites that appear in the error message should be unrestricted as follows:

• Go to your QuickBooks application and hit the Help tab.
• Here, click the Internet Connection Setup option, and choose Next, followed by Advanced Connection Settings. 
• Now, go to the Security tab and choose the restricted Sites option. 
• Select Sites and copy-paste the URL that you were getting in the script error message in QB. 
• Hit the option Add and then close.
• Click OK and Done to confirm these alterations.

Solution 10: Enable Script Debugging in Internet Explorer

Script debugging elements can lead to script errors in QB. Fix them as follows:

• Go to Internet Explorer and pay a visit to its Tool section. 
• Here, select Internet Options, and in that dialog box, select the Advanced tab. 
• Hit the settings that emerge in the Advanced options window.
• Choose the Browsing section and now enable script debugging in Internet Explorer. 
• Click OK, exit, and now open Internet Explorer again. 

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Solution 11: Check Active Scripting and Uninstall Active X

Under the high-security levels in Internet Explorer, Active X is disabled. Follow the steps as follows:

• Go to Internet Explorer and head to the Internet options.
• Select the Tools tab and further hit the Security tab. 
• Now, move to the Custom Level option and look for the ActiveX controls and plugins option. 
• Lastly, select the Default level and tap the OK button. 

You can remove or uninstall the Active X file in IE as follows:

• Navigate the options in IE and proceed to the Settings tab. 
• Select the View objects option.
• Mark all the ActiveX files currently installed on the system. 
• Browse for file names beginning with qboax like qboax11 or qboax11.dll.
• Now, close all the running Internet Explorer windows and erase the files from the system. 

Need Expert’s help to fix QuickBooks script error?

After implementing the steps carefully, if the QuickBooks script error persists, we suggest you take help of a QuickBooks expert to get rid of the issue. Either connect with Live support on Chat window or contact QuickBooks Customer Support at 1-(855)-542-9309 for immediate assistance and support.

Erica watson

Erica Watson is writing about accounting and bookkeeping for over 7+ years, making even the difficult technical topics easy to understand. She is skilled at creating content about popular accounting and tax softwares such as QuickBooks, Sage, Xero, Quicken, etc. Erica’s knowledge of such softwares allows her to create articles and guides that are both informative and easy to follow. Her writing builds trust with readers, thanks to her ability to explain things clearly while showing a real understanding of the industry.