10 Solutions for QuickBooks Not Printing Checks Correctly​

QuickBooks offers a feature to generate checks automatically. However, sometimes you can deal with QuickBooks not printing checks correctly, or that the check prints again the next week, as if the first one never existed. This is extremely time-consuming and frustrating, as it wastes your expensive check stock. There may also be alignment issues with your printed check, rendering it invalid. If you’re dealing with any of these problems, don’t worry, you’re not alone. We are here to help you wade through these waters easily with our guided solutions. 

So, let’s get started without further ado.

Struggling with issues while printing your checks in QuickBooks? Speak to our advisors today at 1-855-888-3080 so that you can save your precious time!

QuickBooks Not Printing Checks Correctly – An Overview

There are multiple reasons that can render QuickBooks unable to print checks. These can result in the workstation freezing while printing checks, printing duplicate checks, showing an error while printing payroll checks, being unable to print checks completely, or the check being displayed as invalid. This can throw your time management chart out of the window and can cost you the wastage of expensive resources.

Now, let us look at the causes of this error so that we can proceed to troubleshoot them later on.

Factors that Can Lead to Checks Not Printing Correctly in QuickBooks

You can encounter this problem in both QuickBooks Desktop and Online, and both are caused by different reasons. Let’s list them below:

1. You can face this issue due to cookies and cache being piled up in your browser
2. The QBprint.qbp file might be damaged
3. You might be using an outdated version of the Adobe PDF reader
4. You might face an invalid error in the Microsoft XPS writer

These are some of the factors that can lead to different check printing issues in your workstation.

Verify these Things Before You Try to Troubleshoot It

If you’re trying to tackle QuickBooks not printing checks correctly, make sure to read and apply the things mentioned below before you try to patch this error:

1. Always check and confirm that your printer is on
2. Make sure you have an adequate amount of check paper in the paper tray
3. Verify that your printer is online
4. Additionally, check that you’re commanding the right printer
5. Try to print a test page to make sure it’s not a hardware issue

Now, let’s proceed to fix this issue with easy-to-follow steps.

Fixing the Check Printing Issue in QuickBooks – Guided Steps

If your checks are not printing correctly in QuickBooks, below are given the methods through which you can solve this problem and start printing them again:

Try Renaming the QBprint.qbp file

If the QBprint file is damaged, you can resolve this problem by following the steps given below:

1. First, make sure that your File Explorer displays hidden files and folders
2. Then, navigate to:
   • Windows 10 & 11: C:\ProgramData\Intuit\QuickBooks 20XX
   • Server 2012: C:\Program Data\Intuit\QuickBooks year and C:\Users\**remote user**\AppData\Roaming\Intuit\ YEAR VERSION\TSPrinterSettings
3. Now, right-click the QBprint.qbp file
4. Press Rename
5. Add .old in front of the name
   • The file name should look like: QBPrint.qbp.old
6. Open QBDT
7. Browse to the File menu
8. Choose Printer Setup
9. Pick any transaction in the Form Name list
10. Hit OK
11. A new QBprint file would be created
12. Try printing again

You won’t have to deal with a damaged QBprint file now.

Use a Private Window to Print Checks

If your check did not print correctly in QuickBooks Online, it can be due to stored cookies and cache in your browser. You can fix that by opening QBO in a private window the next time you print checks with the following steps:

1. Mozilla Firefox – Ctrl + Shift + P
2. Google Chrome – Ctrl + Shift + N
3. Microsoft Edge – Ctrl + Shift + N
4. Safari – Command + Shift + N

If this works, you can clear cookies and cache from your browser with the next solution.

Clear Your Browser Cookies and Cache for QBO

Clear cache and cookies from your web browser to fix QuickBooks Online checks not printing correctly:

Google Chrome

1. Open Chrome
2. Tap on the three dots at the top right corner
   
3. Scroll down and open Settings
   
4. Now, go to the Privacy and security tab
5. Click on Third-party cookies
   
6. Then, tap See all site data and permissions
7. In the search bar, type Intuit
8. Hit Enter
9. Now, click on Delete displayed data
10. Press Delete

Safari

1. Open Safari
2. Browse to Preferences
   
3. Navigate to the Privacy section
4. Click on Manage Website Data
5. In the search box, type and enter Intuit
6. Click on Remove All
7. Then, press Remove Now
8. Restart your browser

Mozilla Firefox

1. Open Mozilla Firefox, click on the three lines at the top right corner
2. Browse to Settings
3. Click on Privacy & Security
4. Now, go to Cookies and Site Data
5. Navigate to the Manage Data window
6. Enter Intuit
7. Then, press Remove All Shown 
8. Finally, click on Save Changes

Microsoft Edge

1. Run the Edge app
2. Open the browser menu
3. Then, click on Settings
   
4. Find your way to the Privacy, search, and services tab
5. Then, click on Cookies 
6. Select See all cookies and site data
7. Enter “Intuit” in the search bar
8. Then, press Remove all shown
9. Click on Clear
10. Restart the browser

This was all about clearing Intuit-related cookies from your choice of web browser.

Alignment Adjustments for Printing Checks in QBDT

To make alignment adjustments in QBDT, follow the steps given to you below:

1. Make coarse alignment adjustments for your QuickBooks checks
   • Open the QB Desktop app
   • Navigate to the File menu
   • Click on Printer Setup
   • In the Form name dropdown menu, press Check/Paycheck
   • Open the Printer Type dropdown menu
   • Select Continuous (Perforated Edge)
   • Press Align
   • Choose a template you wish to use
   • Press OK
   • Choose Coarse
   • Then, click on OK again to print a sample
   • Check the pointer line that QuickBooks printed in the center of the example
   • Now, note the number nearest to the arrow points
   • Then, enter the value in the Pointer Line Position area
   • Click OK
   • QuickBooks may print one more example
   • Note down the alignment position for future reference
2. Making fine alignment adjustments
   • Click and open the File menu
   • Press Printer Setup
   • Select the Form name dropdown menu
   • Choose Check/Paycheck
   • Now, press the Printer Type dropdown menu
   • Choose Continuous (Perforated Edge)
   • Press Align
   • Select a template
   • Hit OK
   • Click on Fine
   • Press OK to print a sample
   • Check the alignment grid on the sample
   • Estimate how far to move the text on the grid
   • Vertically and horizontally, enter a number to specify how much to move the text
   • Additionally, in what direction to move the text
   • Click on Print Sample
   • Keep on making changes until the alignment result is satisfactory
   • Then, choose OK to close the Printer Setup

This would make sure that from now on, your checks are aligned when you print them.

Alignment Adjustments for Printing Checks in QBO

If you’re facing QuickBooks not printing checks correctly in the online version and they are misaligned, check out these steps:

1. Open the QBO website
2. Sign in to your company file
3. Press Settings
4. Then, select Payroll Settings
5. Navigate to the Printing field
6. Press Edit
7. Select Paycheck on QuickBooks-compatible check paper
8. Then, choose 1 of the two
   • Print paycheck and 2 pay stubs
   • Print paycheck and 1 pay stub
9. Press Align Check
10. Select Print alignment form
11. Now, follow the instructions you see
12. Enter the letter and number that is suitable for you
13. Once you’re happy with the result, press Save
14. Finally, select Done

Now you won’t have to tackle checks not printing correctly in QuickBooks Online.

Utilize Print & PDF Tool From the QB Tool Hub

QuickBooks Tool Hub is a program provided by Intuit that can help you solve various software-related issues. You can use it to fix the check printing issue with the following steps:

1. Download and install QuickBooks Tool Hub
2. Run the Tool Hub application
3. Click on Program Problems
4. Select Print & PDF Tool
   
5. Wait for the tool to finish working
6. Press Okay

This would eliminate the issue of checks not printing correctly in QuickBooks Desktop. If you’re still facing this issue, you can try updating your QB Desktop workstation.

Test the Microsoft XPS Document Writer

To do so, follow the steps given below:

1. Open the Run menu (Windows + R)
2. Type optionalfeatures
3. Hit Enter
4. Search for Microsoft XPS Document Writer
5. Make sure it’s selected
6. Press OK
7. Print a file from another application
8. Make sure that your antivirus is not blocking .xps files
9. If you find that your Microsoft XPS writer is not working, connect with our experts

Update the Service Properties of Your Print Spooler

Issues with the service properties of your print spooler can be causing this issue. Find out how to fix the QuickBooks won’t print checks issue with the following steps:

1. Open the Run menu
2. Type services.msc
   
3. Hit Enter
4. Find the Print Spooler service
5. Right-click on it and choose Properties
6. Navigate to Startup type
7. Choose Automatic
8. Press Apply
9. Hit OK
10. Right-click on the Print Spooler service again
11. Select start

Use the Install Diagnostic Tool From the Tool Hub

Unable to print checks in QuickBooks Desktop? There might be inherent installation issues with your workstation. This can lead to QuickBooks not printing checks correctly. You can fix this using the Install Diagnostic tool.

1. Run your QB Tool Hub software
2. Go to the Installation Issues tab
3. Select the QuickBooks Install Diagnostic Tool
   
4. After the tool finishes its process, open the QBDT app
5. Try to print checks again

Any inherent installation issues would now likely be resolved.

Repair Your QBDT App from the Control Panel

QuickBooks not printing checks correctly? Repair your workstation from the control panel through the following steps:

1. Open the Start menu
2. Type and open Control Panel
   
3. Click on Uninstall a program
4. Find and click on QuickBooks Desktop
5. Press Repair
6. Follow the guided steps on your screen
7. Press Finish

This would eliminate the QuickBooks Desktop not printing checks problem.

QuickBooks Not Printing Checks Correctly – A Quick View

A concise and compact summary of this blog is presented below in a tabulated format:

Final Words

In this blog, we helped you understand why your QuickBooks might not be printing checks correctly. We also provided you with an easy-to-follow step-by-step guide through which you can troubleshoot the “QuickBooks Not Printing Checks Correctly” Issue on your own. 

If you’re trying to tackle the printing checks problem and need help, contact our ProAdvisor Solutions experts today at 1-855-888-3080.

FAQs

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Erica watson

Erica Watson is writing about accounting and bookkeeping for over 7+ years, making even the difficult technical topics easy to understand. She is skilled at creating content about popular accounting and tax softwares such as QuickBooks, Sage, Xero, Quicken, etc. Erica’s knowledge of such softwares allows her to create articles and guides that are both informative and easy to follow. Her writing builds trust with readers, thanks to her ability to explain things clearly while showing a real understanding of the industry.