QuickBooks allows efficient printing of payroll, statements, and other accounting and tax-related documents. It uses a third-party application to view and print the copies. At this instance, you may come across the “QuickBooks unable to locate the PDF file intuit” error message, which hampers the process of viewing and printing the files.
When QuickBooks cannot view the PDF file, your work process comes to a standstill, and you must look for the best way out of the situation. For users facing the error message “QuickBooks unable to locate the PDF file intuit,” we have brought this article. Follow the steps listed in this blog to solve the error message and get back to the normal working of QuickBooks.
Though the steps may involve some technical knowledge, you must feel free to contact the Tech team on +1-(855)-542-9309 for additional assistance.
Table of Contents
What leads to the “QuickBooks unable to locate the PDF file intuit” Error message?
Before jumping straight onto the solutions to any error, it is essential to study the reasons for its occurrence. In this section, we will look at some of the apparent reasons for the “QuickBooks unable to locate the PDF file intuit” error message.
- The Adobe Reader installed on your Windows is outdated, leading to the PDF error in QuickBooks.
- The Adobe Reader is not the default PDF viewer app for your QuickBooks application.
- QuickBooks Desktop is not updated to the latest version.
- Damaged or deleted Qbprint.qbp file can be another reason for the error message “QuickBooks unable to locate the PDF file intuit.”
You may see also: QuickBooks PDF Generation Error
Expert solutions to fix the “QuickBooks Unable to Locate PDF Viewer” Error
Constant occurrence of the “QuickBooks Unable to Locate PDF Viewer” error can stop many of your tasks. Therefore, it is vital to get rid of the error as soon as possible, and here are the three solutions our QuickBooks Expert team suggests for the same.
Solution 1: Repair, Update and Reinstall Adobe Reader
By repairing, updating, and reinstalling the Adobe reader, you can manually remove the error message: QuickBooks unable to locate the PDF file intuit
How to update Adobe Acrobat Reader when the “Unable To Locate PDF Viewer” Error in QuickBooks appears?
- Use the official website of Adobe Acrobat Reader to reach the Download Page.
- Look at the latest version of the application that is officially available and note it down.
- Now launch the Adobe Reader application on your system.
- Go to the Help tab and click on About Adobe Reader.
- The Adobe version on your Windows must be the same as that on Adobe’s website.
- If the versions do not match, navigate to the Help tab and press the Check for Updates button.
- With the onscreen instruction, update the PDF Viewer, and you will be able to eliminate the frequent occurrence of the “QuickBooks unable to locate the PDF file intuit” message on your screen.
How to repair the damaged Adobe PDF Reader?
If you have already updated the Adobe application and are still seeing the “PDF reader not found” error message, then you probably need to update the application.
- Shut down the Acrobat/Reader and any other open browser windows.
- Go to the Start menu and look for Control Panel.
- On the Control Panel window, look for Programs and Features.
- Click on the Acrobat or Adobe Reader option and hit on Uninstall/Change.
- On seeing the Setup dialogue box, choose Next.
- Select Repair and then Next.
- Click on the Install button.
- After the process completes, click on Finish.
- At last, restart your system and log in to your QuickBooks Online account.
Steps to Reinstall Adobe PDF Viewer
By following the steps to reinstall adobe PDF Viewer, you can get the application’s default settings and hence fix any error that may be occurring.
- Open the Run command window using the Windows + R keys.
- On the blank screen of the Run command window, type appwiz.cpl and hit on OK.
- Choose the View Installed Updates option available on the Programs and Features window.
- On seeing the Adobe application, right-click on it and choose Uninstall.
- Go to the Adobe Acrobat Reader download page on your default browser.
- Press the Install Now button and choose your Windows version using the drop-down list.
- After downloading the file, click on Run and then on the Finish button after the installation completes.
Solution 2: Set Adobe Reader as your default program
You may be seeing the “QuickBooks unable to locate the PDF file intuit” error message because the Adobe Reader is not your default program when trying to view or print forms.
You must follow the instructions below to make it your default PDF viewer so that you do not face the error message, “You do not have a PDF viewer installed on your computer” when viewing or printing forms.
Windows 8 and 8.1
- On your desktop, hover over to the Windows Start menu.
- Choose the Control Panel option.
- Click on Default Programs.
- Navigate to Set your default programs and search Adobe Reader (or any PDF viewer you use).
- Click on that application and choose Set this program as default.
- Hit on the OK button.
Windows 10
- Navigate to the Windows Start menu and press the Settings icon.
- Click on Apps.
- Choose the Default apps option.
- Scroll down the screen until you locate .PDF and choose its default program.
- Select Adobe Acrobat Reader (or any PDF viewer you’ve installed) in the list.
- Pick the Switch option.
You may read also: QuickBooks pdf component missing
Solution 3: Reset the Display PDF in browser preference
Fixing the resolution using the method below can help remove the “QuickBooks unable to locate the PDF file intuit” error message.
- Open your PDF Reader or Acrobat and then right-click the document window.
- Click on Page Display Preferences.
- Choose the Internet option using the list at the left.
- Deselect Display PDF in browser.
- Press the OK button.
- Try to access PDF once again.
- Reset functionality by re-enabling the Display PDF in the browser.
- Press OK.
Concluding…
With this solution, the article comes to an end. We sincerely hope that using the above methods will eliminate the constant occurrence of the “QuickBooks unable to locate the PDF file intuit” error message. Nevertheless, if the error message persists and does not allow viewing or printing the PDF file, without a second thought, call the support team on +1-(855)-542-9309. The team can assist you in fixing the error, and you can get back on track with the QuickBooks application.
Erica Watson is writing about accounting and bookkeeping for over 7+ years, making even the difficult technical topics easy to understand. She is skilled at creating content about popular accounting and tax softwares such as QuickBooks, Sage, Xero, Quicken, etc. Erica’s knowledge of such softwares allows her to create articles and guides that are both informative and easy to follow. Her writing builds trust with readers, thanks to her ability to explain things clearly while showing a real understanding of the industry.