Are you getting a QuickBooks TLS Error? Unable to fix it despite several attempts? If yes, then cast away your worries, as we are here to get your problem fixed. We know that TLS error impacts many of your day-to-day accounting tasks. So, we have come up with a quick solution, which doesn’t require any expert assistance.
Need immediatehelp in troubleshooting TLS error in QuickBooks. Feel free to dial our helpline number 1.855.888.3080 for swift assistance
You may also see: How to Resolve the QuickBooks Script Error
Table of Contents
Common Symptoms of QuickBooks TLS Error
Before going ahead with the troubleshooting steps, let’s know why it is important to fix the QuickBooks TLS error issue immediately without losing time.
- Users would not be able to perform tasks related to Payroll, payments, and online banking.
- The users won’t be able to activate the QuickBooks Application on a new machine.
- Users would not be able to reset the forgotten password.
- Users would not be able to use many basic accounting features, such as order checks and supplies.
Primary Solutions for QB TLS Error
TLS 1.2 is an internet security protocol, which is now an industry security standard, mainly followed by industries throughout the world. It ensures greater security and stability. To run the QuickBooks application, the user must make sure the standard system requirements are met. If you are getting the TLS error in QuickBooks, then follow the troubleshooting solutions mentioned below.
Solution 1: Set Internet Explorer as the Default Browser
Currently, the QuickBooks application, be it desktop, online, or any other related software, they are compatible with “Internet Explorer.” QB doesn’t support any different browsers. So, QuickBooks experts suggest users keep “Internet Explorer” as their default browser to have a hassle-free accounting and bookkeeping experience.
Follow the steps mentioned below to make “MSIE” your default browser.
- Launch Internet Explorer on your system. Ensure that you have “IE” configured. If not, first install it.
- Now navigate your cursor to the Gear icon in the top right corner.
- Further, click on Internet Options.
- Click on “Make Default” under the Programs tab.
- Click on Apply and then OK.
- Now, check if the QuickBooks TLS error is fixed.
In case the issue persists, switch to the next solution to get rid of the issue.
Solution 2: Rectify Internet Explorer Settings
To fix the issue, follow the below-mentioned steps..
- Launch Internet Explorer to begin the troubleshooting process. Ensure you are using Internet Explorer as your default browser, as QuickBooks currently supports MIE only.
- Now, click on the “gear settings icon” in the top right corner of your computer screen.
- Further, click to choose Internet Options.
- Now, navigate your cursor to the “Security tab” and click on the “Globe Icon” at the top.
- Ensure the security is not set to High. It should be up to “medium-high.”
- Here in this step, under the “Connection tab,” you will find the “Never Dial a Connection” option. Click on the option to select. “If you use the dial-up node (DUN) on the system, then ensure that you choose the right ISP.
- Further, click on “OK” to proceed.
- Navigate your cursor to the “LAN Settings” and ensure that the “Automatically Detect Settings” is enabled or checked. If no, then click in the checkbox adjacent to the option “Automatically Detect Settings.”
- Further, make sure that the “Use a Proxy Server” option is disabled.
- If you have not unchecked “Use a Proxy Server,” then enter the complete address and port. Moreover, if the port is not 80, then make sure you don’t uncheck the option “Use a Proxy Server.” If the port is 80, then only you can uncheck the option.
- Now click on “OK” and go to the “Advanced tab.”
- Here, choose “Restore Advanced Settings.”
- Further, scroll down to the Use TLS 1.0 checkbox.
- Ensure if the checkbox adjacent to “TLS 1.0” is checked, and “Use TLS 1.1” and “Use
TLS 1.2 is unchecked. - If yes, then further click on “OK.”
- Exit Internet Explorer to apply all the changes made.
- Now, restart your system and further check if the QuickBooks TLS error is still coming back.
You may also read: QuickBooks Unable to Send Invoice Error
Need Help?
In case you were unable to fix the issue and still encountering the QuickBooks TLS error prompt on your screen, then we suggest you connect with ProAdvisor Solutions experts on an immediate basis on toll-free 1.855.888.3080.
Erica Watson is writing about accounting and bookkeeping for over 7+ years, making even the difficult technical topics easy to understand. She is skilled at creating content about popular accounting and tax softwares such as QuickBooks, Sage, Xero, Quicken, etc. Erica’s knowledge of such softwares allows her to create articles and guides that are both informative and easy to follow. Her writing builds trust with readers, thanks to her ability to explain things clearly while showing a real understanding of the industry.