QuickBooks Error 6189 816: Effective Resolving Techniques

Intuit QuickBooks serves as the appropriate solution for monitoring accounting data and performing related functions. Both on-site and cloud-based accounting options are available in the software program. Because of the platform’s simplicity, any user can use it without any particular expertise or knowledge. Even with the finest security measures in place to safeguard financial data, the program occasionally finds itself prone to errors and issues. Run-time errors like QuickBooks error 6189 816 can occur in the application.

This error message could appear when you attempt to launch QuickBooks Desktop or when you attempt to open a company file (.QBW) while working on the multi-user hosting mode. Users may still have trouble identifying the actual cause of the issue. We are going to help you fix the error with practical solutions.

What arises QuickBooks Error Code 6189 816?

Error 6189 816 occurs in QuickBooks Desktop when a user tries to open the company file but an error message appears as an “An error occurred when QuickBooks tried to access the company file 6189, -816. But don’t worry. There’s an issue with your multi-user mode network settings. Not with your Company file.”Perhaps, still, some users might have problems identifying the exact causes and solutions for it.

If you are unable to open the company file because of the QuickBooks errors 6189 and 816, you can get quick assistance from our QB expert. Place a call at QuickBooks Support Number 1-(855)-542-9309 to contact our support team for assistance

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What is the QuickBooks Error Code 6189 and 816?

Error 6189 816 occurs in QuickBooks Desktop when a user tries to open the company file and is accompanied by a message stating. “An error occurred when QuickBooks tried to access the company file 6189, -816. When there’s an issue with your multi-user mode network settings, the error code can pop up. Some users might have problems identifying the exact causes for this error, and you need the right set of steps to eliminate it effectively.

Circumstances in which you get QuickBooks Error Code 6189 816

To resolve the QB Desktop error -6189, -816, we should know how to identify the specific error and the reasons that prompted it. Some situations when you can get the QuickBooks error code 6189 816 are as follows:

1. Trying to open a company File already being used by someone else in single-user mode.
2. You are opening a file or folder with insufficient permissions to access it.
3. You may also face this error when you try to open an outdated QuickBooks application.
4. A broken or damaged .ND file can cause the company file error.
5. There is a data mismatch between the company file and the .TLG file.
6. Incorrect entries in the company file can trigger the error code 6189.
7. There is incomplete and faulty QB Desktop installation, or you are trying to download the program from an unauthorized link.
8. There is corruption in the QuickBooks registry file or you are using QuickBooks on pirated Windows.
9. A virus attack or malware infection in your system can also interfere with the QB program causing this error.

Now that we are aware of the reasons causing the error let us analyze the various solutions that can be applied to resolve the error code -6189, -816.

Reliable Methods to Resolve the QuickBooks Company File Error 6189 816

The issue can be resolved through a few effective methods. The standard troubleshooting procedures that need to be applied to address the QuickBooks error 6189 are –

Method 1: Restart the Server with Windows Admin Credentials

First of all, no matter what error comes in the ground, sometimes restarting the system where the error is persisting is the best option because 90% of cases are resolved with this step. Make sure to restart each workstation in order to successfully eliminate the error.

Method 2: Use the Tool Hub to fix QuickBooks Error 6189

Using QuickBooks Tools Hub is a standard procedure to resolve the QuickBooks errors that occur due to file damages, and you should download this tool from Intuit’s website. Run it on your system to diagnose if there is a file or component damage and repair it in the following manner – 

#1: Download Tool Hub’s Latest version to Activate the Utility

Download the QuickBooksToolHub.exe file and install the downloaded file by following appropriate on-screen instructions.

#2: Use ‘Quick Fix my program’ Utility from Tool Hub to Resolve Program Issues

• Open the QuickBooks Tool Hub by double-clicking and once it fully loads, click on the ‘Program Problems’ tab.
• Select the ‘Quick Fix my Program’ tool and open your company file when the repair process completes.

#3: Make use of the “QuickBooks File Doctor” to Fix File Errors

• Start the QB Tool Hub and then, select the Company File issues tab from the home window of tool Hub.
• Click on the “Run QuickBooks File Doctor” option and from the drop-down, select “company file and network repair,” followed by browsing your company file.
• Select the file from its location and at last, Click continue and Enter the password of your company file.
• Now, Reboot the system and start the QuickBooks desktop to open the data file and check the status of the QuickBooks error 6189.  

Method 3: Get the Newest Version of QB Desktop by Downloading the Recent Updates

Updating the software to its latest release version most of the time will help to fix the error code -6189, -816 by resolving any minor issues and glitches:

• Open Your QuickBooks Desktop and select the Help menu, then click on “Update QuickBooks Desktop”.
• Click on the update now Tab and then Click on Get Update to begin downloading the recent updates.
• Restart the QuickBooks Desktop and open it again to allow QuickBooks to install the latest release, and once done, check the error status.

Method 4: Modify the TLG and ND File Names to Mend the Damage

If the Log file and the Company file are incoherent, then it can cause an error. In that case, the error can be resolved by modifying the name. Network Data file also facilitates QuickBooks to access files over a network, and any damage will lead to errors and issues.

1. Go to the system drive of your computer and open the QuickBooks directory folder.
2. Locate the files saved with extensions (.ND) and (.TLG) that have the same names as your Company File and right-click on the files individually.
3. Click on the ‘Rename’ option and add (.old) extensions to the file names and then save it by hitting Enter.

Method 5: Copy the Company File to your Local Computer to Change its Location

If the above troubleshooting didn’t work, copying the company file from the server to the local computer can help you rectify the QuickBooks error 6189 816. A QuickBooks user can save their company file(.QBB) in a local computer, Cloud, DropBox, Mega drive, etc., but these mediums aren’t reliable as the original storage. You can opt for moving the company files to a local computer to get rid of the company file error.

Method 6: Stabilize your Network by Activating the QuickBooks Database Service

QuickBooks Database Server Manager not only helps operate QuickBooks in multi-user mode but also keeps it stable while several workstations connect to the QB files. Running QuickBooks Database Server Manager will ensure that each workstation can connect to the company file without network connectivity issues and resolve the error code 816.

1. Run the Tool Hub using the shortcut icon on the desktop screen
2. Go to the Network Issues tab to select the QuickBooks Database Server Manager option.
3. If prompted, follow the instructions to install QuickBooks Database Server Manager if it is not already installed on your system, click the Start Scan button on the screen.
4. If you don’t have any such option, click the Browse button and manually locate and select the company file to run a repair.
5. Hit the Close button when you see it and re-open the company file to check if this solution helps you resolve the 6189 error.

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Method 7: Utilize the QuickBooks Install Diagnostic Tool to Initiate a Diagnosis

Open the tool hub to run the install diagnostic tool to mend any installation issues leading to the QuickBooks Desktop error 6189 816.

• Go to the Installation Issues tab of your tool hub and find the QuickBooks Install Diagnostic Tool utility.
• Run the tool and let it repair the installation problems properly. Once done, re-run QuickBooks and access the company file to check if the QB error code 6189 and 816 are addressed.

Method 8: Set Up User Access Permissions on Windows to Access the QuickBooks Folder

Firstly, you need to go to the company file folder and right-click on it to go through its properties. From the Edit tab under the Security menu, select QBDataServiceUser and click on Full Control to allow complete access. Save the changes and re-run QuickBooks to see if the QuickBooks error code 6189 is rectified.

Method 9: Reactivate the QB Database Service from the Run Window

You need to make sure that the QuickBooks Database server manager is running on your PC to eliminate the QuickBooks error 6189 816.

• From the Run window, run the services.msc command and find QuickBooksDBXX from the appearing list.
• Select the service, and from the left panel, select Start to initiate the service.
• Now, rerun QuickBooks and try to open the company file to check the status of the error code.

Method 10: Allow QuickBooks through Firewall and Prevent Blockage

Windows firewall obstruction can lead to the error code 6189 816 in QuickBooks. You can modify the firewall restrictions in the following manner –

• From the Firewall section, select Applications and locate QuickBooks from the list of programs.
• Check the application status and change it to allow QuickBooks through the firewall.
• Hit Create and click OK twice to save the above firewall modifications.
• Rerun QuickBooks and check the status of the QuickBooks error code 6189 816.

Method 11: Manually Rename the QuickBooks Installation Files

When automatic steps do not work to rename the installation files, it is preferred to resort to a manual method, and here are the steps to accomplish the same.

• The first step is to use the Windows + E keys to launch File Explorer.
• Pick the View tab and then navigate to the File extensions option.
• Select Hidden items.
• It is time to go to the Start menu and type File Explorer in the search bar.
• Hit the Enter key, which will open the File Explorer.
• You must now search and launch the folder that contains your QuickBooks company files. For instance, here are the locations you can look for:
  – C:\ProgramData\Intuit\QuickBooks (year)
  – C:\Users(current user)\AppData\Local\Intuit\QuickBooks (year)
  – C:\Program Files\Intuit\QuickBooks (year)
  – 64-bit version C:\Program Files (x86)\Intuit\QuickBooks (year)
• Once you locate the folder that has your company file, right-click on it and choose Rename.
• To modify the name, add old towards the end of the folder name.

Once you rename the file, QuickBooks will not try accessing it when you run QuickBooks. Next, retry to open the company file and see if the process is successful or not.

Method 12: Sync the Files to your System’s Hard Drive

If the above solutions proved futile, use this next solution to fix the QuickBooks error code 6189 816. In this, you must try syncing your files with the C:/drive of your system using the Sync now option.

• First, click the Start button on the desktop and restart your system.
• Use the login credentials of the admin user to open the computer.
• Finally, sync the files or folders to the C:\drive with the help of the Sync now option.
• You can manually search the Sync Now tool using the Windows search.

Conclusion

Through this article, we have discussed the reasons that prompt the QuickBooks error 6189 816 and various methods that can be used to eliminate it effectively. You should be able to use the methods stated above, and if you are still getting the error message, you might need an expert to assist you through the process. You can contact QuickBooks Desktop Technical Support at 1-(855)-542-9309 to get professional assistance with the error.

FAQs about the QuickBooks Error 6189 816

Erica watson

Erica Watson is writing about accounting and bookkeeping for over 7+ years, making even the difficult technical topics easy to understand. She is skilled at creating content about popular accounting and tax softwares such as QuickBooks, Sage, Xero, Quicken, etc. Erica’s knowledge of such softwares allows her to create articles and guides that are both informative and easy to follow. Her writing builds trust with readers, thanks to her ability to explain things clearly while showing a real understanding of the industry.