QuickBooks is one of the best business accounting tools, which is mainly meant for SME’s and It offers a wide range of features like QuickBooks POS, Payroll, Accounting, etc. But users sometimes report an issue while QuickBooks outlook is not responding while sending emails using Outlook primary application. In This Article, the QuickBooks Pro advisor comprehensively explained the causes, symptoms, and solutions.

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What is QuickBooks outlook is not responding? Described in short

Outlook is not responding is an irritating error of the QuickBooks Desktop application that can prevent you from sending an email using Outlook within the QuickBooks. Outlook is an email manager application of Microsoft that can be integrated with third-party applications to send and receive emails. QuickBooks utilizes the capability of Outlook to send forms, invoices, letters, and other important documents. However, when sending an email from QuickBooks, you may encounter QuickBooks Outlook is not responding error. In this post, we will discuss the steps to resolve the QuickBooks Outlook email error and troubleshoot it using relevant solutions.

“Facing QuickBooks hangs when sending email error, Give us a call on our QuickBooks Helpline Number 1-(855)-542-9309 to talk to our qualified QB experts”

You may also see: How to Resolve the QuickBooks Error QBWC1085

What is producing the ‘QuickBooks is unable to send your emails to outlook’ issue?

QuickBooks Outlook is not responding issue can be displayed due to several reasons as described in the below-given list:

Incorrect email settings appear on your screen.
If you are not running QuickBooks as an administrator, the error can crop up.
QuickBooks Outlook email error can also be triggered by damaged QuickBooks components.
Possible damage in MAPI32.dll file can also evoke QuickBooks Outlook is not responding issue.
Compatibility issues between QuickBooks and Outlook.
When Outlook application gets damaged.
The Outlook is already running in the background when sending an email from QuickBooks.

How can you set up the Email services in QuickBooks with the least efforts?

As an Email service, QuickBooks supports Three email services: Webmail, Gmail, and outlook. The stated link, ‘setup email service with QuickBooks,’ redirects you to the article to learn the step-by-step configuring Email with QuickBooks application.

Fix “QuickBooks hangs when sending email” problem with these solutions

QuickBooks Outlook is not responding error can be resolved by troubleshooting its possible reasons. Follow the below-given solutions to send email using Outlook from within the QuickBooks application:

Solution 1: Do not run the QB in admin mode

QuickBooks Outlook is not responding error can take place if you are not running QuickBooks as an administrator. To resolve the Quickbooks freezes when trying to email invoice:

Close QuickBooks and open the Windows Start menu.
Type QuickBooks into the search area when it appears.
Once you are done, right-click on QuickBooks and select Open File Location.
Locate and right-click on QuickBooks.exe file and then select Properties from the drop-down list.
Next, you need to select Compatibility and make sure that the box for “Run this program as Administrator” is unchecked.
In the end, select Apply and click OK to finish the task.

If QuickBooks Outlook is not responding error continues, move to the next troubleshooting solution.

Solution 2: End all the outlook processes running in the task manager

QuickBooks is unable to send your email to Outlook issue can occur if an Outlook process is already running in the background when sending email from QuickBooks.

Right-click on the Task Bar and then select Task Manager from the drop-down list.
Now go to the Processes tab and try to locate Outlook.

Next, you need to click one time on the first process and then click on the End Process button.
Now restart Your computer and send the email again using outlook.

Solution 3: Set the email preferences in QuickBooks

To edit your email preferences, follow the below-given steps:

Open QuickBooks and the go to the Edit tab.
After that, click on Preferences and then select Send Forms.
Next, you need to choose the Send email using the option from My Preferences tab.

Click OK to proceed further.
Next, Click LMB and choose the preferences option.
Moving ahead, choose Send Forms.
Now go to the My Preferences tab again and select QuickBooks Email.
Click your preferences to Outlook to send an email and then click OK to finish.

Solution 4: Reconstruct the damaged MAPI32.dll File

Terminate all the unwanted running background processes.
Next, press Windows + E to open windows Explorer and afterward sail to the C:\ Windows \ System32 Directory.
Search For the “Fixmapi.exe” file within the System32 Directory.
You can also try to search Via Through the Windows Search Program.
In the end, Once the Repair Process ended, You can re-attempt to send an Email.

Solution 5: Set Outlook & Internet Explorer as default mailing and browsing applications

Double click on the Internet Explorer icon to start the application.
Now, Tap on ‘Tools‘ located on top of the window, and then select the internet option.
Next, click on the Program option, Now bottom of the window, click on the Set Programs.

Now, at default Programs Window sets both programs(IE & Outlook) as a Primary application or Default Program.

Solution 6: Check whether the QB is running as an admin or not

You need to change the admin settings so that all users are allowed to use Outlook email in QuickBooks.
First, close QuickBooks and then click the Windows Start menu.
Enter QuickBooks in the search bar, then right-click the QuickBooks icon from the search result.
Click the open file location option.
Search the QuiockBooks.exe file in the QuickBooks folder.
Right-click the QuickBooks.exe file and then click the Properties option.
Select Compatibility tab.
Make sure the Run this program as Administrator checkbox is not selected.
Click show settings for all users if you did not see the checkbox and could not uncheck the Run this program as Administrator checkbox.
Finally, click Apply and select the OK button to save the changes.

Solution 7: Do not run QB in compatibility mode if you are using windows 7 or vista

First, you need to close QuickBooks and all the windows that are currently open on your computer.
Next, right-click QuickBooks, then select the Properties option.
After that, open the Compatibility tab.
Search the Run this program in the compatibility mode checkbox and make sure it is not check marked.

Uncheck the Run this program in compatibility mode option if it is check-marked.
Finally, click the OK button and open QuickBooks again to check if you can send an email.

Solution 8: Adapt outlook and install QB software using clean install tool

First, close all the windows currently open on your computer.
Next, you need to close all the QuickBooks processes from the task manager.

using QB clean install tool to fix QuickBooks Outlook Is Not Responding — QB clean install tool

Then, run the clean install tool from the QuickBooks Tool Hub to rename all the QuickBooks program files and applications.
Turn off your computer and turn it on again.
You need to rename the folders that haven’t been renamed manually.
Uninstall the QuickBooks application and then reboot the system.
Download and install QuickBooks again. Log in to QuickBooks by entering your product ID and license number.
After the installation is done, reactivate your QuickBooks application.
You need to update the QuickBooks application and company file.
if the error QuickBooks hangs when sending email persists.

You may also read: Quickbooks unable to send invoices error

Get QuickBooks Pro advisor Help To Fix QuickBooks outlook is not responding!

As you are here, it means you have tried all the troubleshooting solutions to resolve the QuickBooks Outlook email error. If you need more help from qualified QB professionals, give us a call on our QuickBooks Customer Helpline Number 1-(855)-542-9309. It will connect you with our experienced professional, who will assist you in troubleshooting QuickBooks Outlook is not responding issue.

Erica watson

Erica Watson is writing about accounting and bookkeeping for over 7+ years, making even the difficult technical topics easy to understand. She is skilled at creating content about popular accounting and tax softwares such as QuickBooks, Sage, Xero, Quicken, etc. Erica’s knowledge of such softwares allows her to create articles and guides that are both informative and easy to follow. Her writing builds trust with readers, thanks to her ability to explain things clearly while showing a real understanding of the industry.

QuickBooks Outlook Is Not Responding (8 Working Solutions)