Fix QuickBooks Error 103 with Effective Rectification Methods

QuickBooks error 103 is one of the most annoying errors erupting while users attempt to conduct financial transactions. Dive into what this error entails and how you can eliminate it effectively through this comprehensive blog. 

When your financial institution rejects the sign-in information you submitted, error 103 QuickBooks may happen. In this case, QuickBooks will no longer accept your login request, so you will need to alter your login information. You must change the login information on QuickBooks Online to avoid having your banking access locked. There are a number of more causes for QuickBooks online error 103 as well. Let’s investigate each of these potential reasons now.

“Banking problems like QuickBooks error 103 usually catch the user in a loop where the issue resolves but keeps coming back in the future. To get a permanent fix, dial QuickBooks Direct Support Number 1-(855)-542-9309 and get external support anytime”

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What is QuickBooks Error 103?

Error code 103 QuickBooks emerges when the credentials of your financial institution login credentials entered into QB Online don’t match what the financial institution has. Incorrect information causes QB to show errors, and you need to proceed with correcting the necessary information.

The error message 103 appears as follows:

Something kept us from connecting to get transactions here. Let’s fix that. (103)

The primary causes behind the QuickBooks Bank Connection Error 103

Before jumping straight to the troubleshooting, let’s discuss the reasons behind the QuickBooks Banking error 103.

1. The user is entering the wrong credentials while connecting to the bank or the financial institution for the first time.
2. User has entered the correct credentials but has selected the wrong bank or financial institution from the result list. It can lead to QuickBooks Error Code 103.
3. The user has updated the login information on the bank server but hasn’t done the same in QuickBooks.
4. The web browser is automatically entering the old saved credential during login.
5. The user has not set the third-party access permissions in their bank account.

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Is there the best way to resolve the QuickBooks Error Code 103?

Yes, there are numerous solutions available to rectify Bank error 103 QuickBooks. Some of them are listed below.

Solution 1: Validate the sign-in info

QuickBooks cannot connect to the bank account if you don’t enter the correct credentials. Thus, it is always better to recheck your user ID and password before you proceed to connect your account with QuickBooks.

1. Click on the ‘+’ icon to open a new window in the web browser.
2. Enter the web address of your bank and press Enter.
3. Enter your bank credentials to sign in.
4. If the sign-in is successful, the user ID and password are correct. However, if an error comes on the screen, reset the bank credentials by following the instructions on the website. Check the QuickBooks bank connection issues.

Solution 2: Set permissions for the third-party in your bank account

Some banks require the users to configure access permissions to let third-party applications like QuickBooks connect to the bank account. Check if your bank requires so, and give the permissions necessary to connect your bank account to QuickBooks. For example, if you have a KeyBank account to communicate with QuickBooks, follow the steps below to set the access permissions and resolve error 103 in QuickBooks.

1. Go to the bank’s website or ibx.key.com and log in to the account you want to add in QuickBooks.
2. Click on User Profile and go to the Password and Security section.
3. Turn-on the Third-Party Access and click on Yes to confirm the action.

Solution 3: Update the Bank Sign-in Info in QBO

Sometimes, the user updates the login credentials on the bank website but does not revise them in QuickBooks. This could cause the QuickBooks Online Error 103, and a simple fix would be to update the sign-in info in the software by following the below-mentioned steps:

Step 1: Check if the login credentials are correct or not

1. First, open a new tab in your browser and then go to the bank’s website.
2. Take a note of the web address of the bank.
3. Now try and sign in with your existing login details.
   Note: sign in with the account that you would like to fix in QB for QuickBooks bank error 103, as it is possible that you may have different accounts in the bank.
4. If you are able to log in successfully, then you have the correct user id and password. If you were not able to log in, then you have to follow the bank’s process and recover your id and password.

You can now move on to the next step after you have got all the sign-in details to completely eliminate the error code 103 in QBO.

Step 2: Disconnect the existing account

1. Select the transaction and then click on the banking option.
2. Now, choose the account which you want to disconnect.
3. Then click on the edit option and edit the account information by hitting the edit account info option.
4. Check the disconnect the account checkbox and click on save. Keep following to learn how to fix error 103 in QuickBooks.

Step 3: Now enter the bank sign-in information in QB

For the existing connection

1. Open QuickBooks and go to the Banking.
2. Click on the bank or credit card account you need to revise and choose Edit (using the pencil icon).
3. Click on Edit sign-in info and clear the auto-filled user ID and password to ensure that the browser won’t put in old credentials.
   
   
4. Now manually type in the info correctly and choose Update.

For the new connection

1. Choose the banking option from the left menu.
2. Hit the link account option if you have already connected the banking accounts. Choose the connect account option available from the landing page if you are connecting the account for the very first time.
3. You can enter the bank’s name or bank’s web address in the search field of the browser.
4. Select your bank. Now manually enter the user id and password if you have changed it recently; otherwise, the browser will Auto fill the information on its own.
5. Click on continue, and your bank must have connected with QuickBooks without any error. Hopefully, you have learned how to fix banking error 103 in QuickBooks.

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Solution 4: Try some other options from the result page

QuickBooks fails to connect with the bank when the user chooses the wrong bank from the list showing on the result page. Try to log in to each bank shown in the results until you successfully connect to your account and fix the connection failed due to error 103.

1. Open QuickBooks and go to the Banking from the left menu.
   
   
2. Click on Add account and enter your bank’s full name or URL under the search bar.

Note: An easy alternative will be to go to the Action Column and choose the View Register drop-down if you have already registered your bank account in Chart of Accounts.

1. If there are multiple results, select the first name in the list and log in with your bank credentials.
2. However, if you still get the QBO Bank error 103, do the same for the rest of the banks mentioned in the list until you connect to your account.

Important: If you are connecting the bank account for the first time, you must click on Connect Account in the second step.

Solution 5: Try and change some configurations within the web browser

The majority of the connection issues arise due to temporary internet files like cache and cookies. Follow the given solutions to clear such files and restore the communication between QuickBooks Online and the bank.

Clearing Cache

• Press Ctrl + Shift + Delete on the keyboard to open the browser settings.
• Make sure that the Cache is selected and Cookies are not checked.
  
  
• Choose Everything or All time in the Time Range and select Continue.

Google Chrome

• Go to settings and select Pop-ups under the Content.
  
  
• Set the configuration to Allowed and close the Chrome.

Mozilla Firefox

• Open Firefox and go to the About section.
• Click on Privacy under the Preferences.
• Look for the Permissions section and un-mark the Block Pop-up windows option.
  
  
• Exit from the browser.
• Restrict Add-ons/Extensions in the browser

Google Chrome

• Click on the three dots at the top right and choose More Tools.
• Select Extensions and disable all the extensions by turning the switch in the lower right corner.
  
  
• Check if all the extensions are disabled now and close the window.

Mozilla Firefox

• Press Ctrl + Shift + A key on the keyboard and go to the Enabled section.
• Under each item, click on the three dots in the right and click on Disable.
  
  
• Do it until all the extensions are disabled and close the window.

Create a new user in Google Chrome

• Click on the Profile icon at the top right corner and select +Add in the end.
• Enter TEST ACCOUNT in the name field and select Add.
• Log in to your Bank through Test Account.

Note: If you need to access your account for the time only, use an Incognito window or Private browser by pressing CTRL + Shift + N in Google Chrome and CTRL + Shift + A in Mozilla Firefox.

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Solution 6: Manually upload transactions in QBO through Web Connect

Upload the bank transactions in QBO through the WebConnect feature. Begin by logging into the bank’s website. Download the transactions in the file format supported by QBO. Then, undertake manual uploading.

Get Assisted by a QB Expert..

In the end, we would like to conclude our guide on QuickBooks error 103 and its various solutions. We hope that the content in the written piece is easy to understand and helps the users to solve the issue quickly. However, if the error persists, get in touch with QuickBooks Support at +1-(855)-542-9309 anytime and get immediate support from a dedicated QB technician.

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Erica watson

Erica Watson is writing about accounting and bookkeeping for over 7+ years, making even the difficult technical topics easy to understand. She is skilled at creating content about popular accounting and tax softwares such as QuickBooks, Sage, Xero, Quicken, etc. Erica’s knowledge of such softwares allows her to create articles and guides that are both informative and easy to follow. Her writing builds trust with readers, thanks to her ability to explain things clearly while showing a real understanding of the industry.