QuickBooks is used widely among small and medium-sized businesses for their accounting and bookkeeping needs. Its add-on features like the Payroll and Point of Sales provide a comprehensive business management solution. Even though it is the most advanced accounting application, you may come across several errors while working on it. One such error is the QuickBooks Abort Error that might occur due to program file damage and paralyzes your application. The ongoing operation cannot get saved, and the process is terminated when the error appears. In this article, we will discuss the reasons and its troubleshooting methods.
“Encountering QuickBooks abort error while opening the QuickBooks company file is pretty obvious. Hence we have asserted the most reliable techniques in the following article. However you must always contact QuickBooks Technical Support at +1-855-542-9309 while applying asserted solutions steps to acquire craved output.“
Table of Contents
What is QuickBooks Abort Error? A quick overview
If you are wondering why does my QuickBooks keep aborting, the answer is, QuickBooks Aborts or crashes when you try to update the company file or make changes to it. In such cases, the program usually asks the user to drop the ongoing transactions or any work you were carrying within the software. It gives the QBWUSER.INI file severe damage and may pop up the error message continuously when you try to open it.
Below we have an image that clearly depicts the way this QuickBooks Abort error shows up on your system and also how you can fix it. But, you can see it does not provide you with the steps, for that you can jump straight to the solutions we have mentioned in this guide.
Causes Responsible for Abort Error in QuickBooks
If you wonder why does QuickBooks keep aborting, then we have mentioned below a detailed list for you. These reasons can cause QuickBooks to abort the operation, giving you the QuickBooks aborting message:
- QBWUSER.INI file is damaged or missing, or corrupted.
- If the QuickBooks software itself has got corrupt.
- Maybe a particular workstation hasn’t permission to access a certain directory.
- Unstable Internet connection meanwhile user is using Wireless connection.
- The software has not been updated for a long time creating compatibility issues.
- Damage in the computer’s hard drive can cause storage issues triggering the error.
- Operating system damage can also lead to QuickBooks Abort Error.
These are the prominent reasons that have been found to cause the QuickBooks Abort error. You should note that the reasons behind the error are not limited to those mentioned above. Now that we know the reasons causing the QuickBooks abort error, let us move forward to the troubleshooting methods.
You may also see: QuickBooks Subscription has Lapsed
Prerequisites for fixing the QuickBooks abort error
Here in the prerequisite section, we have asserted steps to update QuickBooks Desktop to the latest version, and for all that, you need to follow carefully enlisted steps.
- Start the QuickBooks By Double-click on the Icon.
- Now, You need to click on Help.
- After this, click on the update QuickBooks Desktop.
- In the QuickBooks Desktop update Tab, Select the Option.
- Mark all the available options, then Go on the Update Now Tab.
- Uncheck the reset update QuickBooks desktop.
- Last, whenever you are ready, Pick to Get updates.
If you face any inconvenience while updating the QuickBooks Desktop version to the latest release, Then You should contact your IT person or call at +1-855-542-9309 to avail the QuickBooks Professional assistance.
Simple Methods to Resolve QuickBooks keeps Aborting problem
We observed earlier that various reasons can cause the QuickBooks Company file abort error. Thus, the QuickBooks abort message can be resolved through different methods. These have been mentioned below for you:
Method 1: Rename the QBWUSER.ini File and get rid of QuickBooks Abort Error
Damaged or missing QBWUSER.ini file is the most prominent cause behind the QuickBooks abort error. You can resolve the QuickBooks abort message by renaming the file so that the application can recreate the file:
- Open your Windows File Explorer window and reach the C drive.
- Follow the path [User name] > App Data > Intuit > QuickBooks[year].
- Open the QuickBooks folder and find the ‘QBWUSER.ini’ file in it.
- Right-click on the file and select the ‘Rename’ option.
- Add the extension (.OLD) at the end of the file name and then hit the ‘Enter’ key.
- Afterwards, find the (.ecml) file in the same folder.
- Rename the (.ecml) file in the same folder too.
Method 2: Make use of the File Doctor, Quick Fix My Program and Clean Install Tool
Step 1: Use File Doctor to Diagnose the Error
You can use tools from the Tool Hub if you continue to receive QuickBooks Desktop abort error. The tools to use and the detailed steps for it has been provided below:
- Download QuickBooks Tools Hub by clicking HERE and install it on your computer.
- Go to the ‘Company File Issues’ section and click on the ‘Run QuickBooks File Doctor’ tool.
- Choose your company file in QuickBooks File Doctor from the drop-down menu or through the ‘Browse’ menu.
- Enter your QuickBooks admin password and then press the ‘Next’ button.
- Wait for the tool to run.
- When the process completes, go to the ‘Installation Issues’ section.
- Click on the ‘QuickBooks Install Diagnostic Tool’ button.
- Wait while the tool runs and resolve the error.
- Restart your computer when the process completes.
Step 2: Perform the QuickBooks Fix my Program
If the QuickBooks File doctor didn’t assist you to fix QuickBooks abort message error, well You can use another utility “QuickBooks Fix my program” from the QuickBooks Tool Hub.
- Commence this step with opening Tool Hub.
- Next, Pick the Program Problems Tab.
- Now Select the “QuickBooks Fix my Program“.
- Close the Tool Hub Program and Open the QuickBooks and load the data file.
Step 3: Use Clean Install Tool
QuickBooks clean install Tool is meant to assist Users, If they have any issues related to QuickBooks installation Like Some module is left to install or got corrupted, You can visit the article to thoroughly understand about the Clean install Process.
The next method is for users who are getting the QuickBooks aborting application in multi-user mode. They need to verify the hosting status.
Method 3: Check the QuickBooks server and workstations Hosting Status
- Open QuickBooks on the server computer.
- Go to the ‘Files’ menu of your computer.
- Click on the ‘Utilities’ option.
- Select the ‘Stop hosting to multi-user access’ option.
- After this step, reach the ‘Files’ menu again.
- Select the ‘Host multi-user access’ option from the ‘Utilities’ section now.
- Open your company file now to check if the error has been resolved.
Method 4: Disable the Security Features of the windows firewall
If you continue to face the QuickBooks Abort Error even after applying all the above methods listed above, it means that the security software is interfering with your QuickBooks application. The antivirus software and the Windows Firewall are designed to keep your system safe from threats. They do so by blocking the files and applications that they see as a threat. In this process, sometimes, they might also block your regular applications or stop them from functioning normally. You would need to disable your antivirus application and the Windows Firewall to allow the program to run smoothly without any problem. It also lets the application to download updates.
If you struggle to configure your antivirus, contact its manufacturer or their website for help. You need to restart your computer after performing the process so that the changes can take effect.
Method 5: Add a NEW extension for Network Data File
ND(Network Data) File is the network configuration file of QuickBooks desktop, and It enables QuickBooks to access the Data over the network and to rename the ND file is automatic will create a new copy of the ND file and Rename the ND file extension can help you to rid of QuickBooks abort error. To rename the ND extension steps mentioned below:-
- Close the QuickBooks Desktop.
- Now, Navigate to the QuickBooks company file folder.
- In The Company File Folder, Lookup for the File with .ND extension.
- Rename the File extension with OLD or NEW.
- At last, Restart the Computer and Open the QuickBooks desktop.
Method 6: Fix corrupted QuickBooks Desktop using Verify/Rebuild Data Utility
As discussed above, one of the causes your QuickBooks can fall prone to Aborting Application QuickBooks is Now Terminating is the corruption in the program data, which needs to be taken care of right away to resolve the error and avoid more severe issues. This is how you can effortlessly repair damaged QuickBooks data using QuickBooks Verify and Rebuild Data utility.
- Run QuickBooks and click the File tab to expand the File menu options.
- Move your cursor to the Utilities option, and from another drop-down that appears on your screen, select the Verify Data option.
- Hit the OK button, and the tool will start verifying the data for any possible corruption.
- Once the data damage is identified, go to the File tab again, and under the Utilities options, select Rebuild Data.
- Click OK once the data is repaired and check if repairing the data damage helps you fix the error.
- If not, jump to the next solution.
Method 7: Correct the QuickBooks Desktop Company File type
Search for the company file using the following steps as you are getting QuickBooks Abort Error if QuickBooks can’t find the company file.
- Go to the windows search option and then search for the file type.
- Type the extension of the file name also followed by the asterisk(*) symbol inside the search programs and file search box.
- For Accountant’s copy file type *.qba extension, similarly for backup files use *.qbb, *.qba for accountants transfer files, *.qbw for QB company file.
- Open the file location when you have found the correct file type.
- Now try and open the file from the correct location to resolve QuickBooks Abort Error Message.
Method 8: Set the appropriate permissions to Access the QuickBooks installation folder
- Open the windows file explorer and navigate to the following location: “C: \ Program Files \ Common Files.”
- Edit the security settings of the folder named common files by right clicking on it and then choosing the properties –> Security –> Edit.
- Click on the Users under group or usernames.
- Change the permission under the permission for users tab, modify and allow the write, read, read and execute options.
- At the very end click on apply followed by OK.
Method 9: Remove Internet Explorer’s Junk Files
Even after following the previous solutions, you face the abort error in QB; we suggest following this method. Removing Internet Explorer’s temporary files can help establish a connection with the server if the company file is saved on it, and in this solution, we will remove these files.
- Launch Internet Explorer.
- Select the Tools tab and then choose Internet Options.
- Use the General tab, and from the Browsing History Section, select the Delete option.
- Choose the Website Files and Temporary Internet Files options but select the checkboxes.
- Hit the Delete option and then OK.
Method 10: Update your Windows System
Updating the Windows is a standard process that helps resolve common issues that are present in the system. Hence, if the first technique did not work in your favor, we suggest updating the Windows system and resolving QuickBooks abort error.
Here’s how you accomplish these steps.
- Firstly, navigate to the Windows Start menu and open the Control Panel.
- Select the Windows Update option.
- From the left of the screen, click on the Change Settings option.
- To allow the system to get updates automatically, select Install Updates Automatically (Recommended).
- Next, use the Recommended updates section and choose the “Give me recommended updates the same way I receive important updates” option.
- Finally, click on OK.
Still facing the issue? Talk to our QB magicians….
We are about to close the article and Hope you have overcome the QuickBooks Abort Error. However, If you are still struggling with aborting application QuickBooks is now terminating with your QuickBooks, perhaps we need to apply advanced troubleshooting steps to resolve the QuickBooks abort error swiftly. Feel free to reach out to our experts via QuickBooks Toll-Free Number +1-855-542-9309 to get an instant fix.
General FAQ’s about Abort error in QuickBooks
Why does QuickBooks keep aborting on my desktop?
QuickBooks connection has been abort issue usually occurs when QBWuser.ini file gets damaged, and In multi-user mode Either essential program like QBDBMgrn, QBCFMonitorservice isn’t running or incorrect configuration.
How do I fix QuickBooks abort error in multi-user mode?
To resolve Abort error in multi-user mode use QuickBooks database server manager scan feature and you can also use the File doctor from intuit tool Hub to repair network and damage company file quickly.
Is it mandatory to update the QB desktop Application?
If you have the option to update the application before opening it then go for it as it will break the issue that would have caused you problem in the future. The new features remove the technical errors and glitches with the previous version of the application.
Erica Watson is writing about accounting and bookkeeping for over 7+ years, making even the difficult technical topics easy to understand. She is skilled at creating content about popular accounting and tax softwares such as QuickBooks, Sage, Xero, Quicken, etc. Erica’s knowledge of such softwares allows her to create articles and guides that are both informative and easy to follow. Her writing builds trust with readers, thanks to her ability to explain things clearly while showing a real understanding of the industry.