QuickBooks is a widely used accounting software for small and medium-sized businesses, and it provides a wide range of tools and features to make these processes easier for its users. Users may encounter various issues at times, such as QuickBooks unexpected error. This error occur when users try to access their QuickBooks account and would prevent them from accessing the company file. The issue may get frustrating but can be resolved if you know the right troubleshooting methods. Through this article, we discussed the various reasons that can cause the issue and the methods of troubleshooting for such unexpected server problems.
“If QuickBooks unexpected error appears while trying to access your account and you want an expert to assist you through the troubleshooting procedure, then contact QuickBooks Desktop Helpline at Toll-free Number 1-(855)-542-9309”
You may also see: QuickBooks Error 9000
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Explained: QuickBooks Unexpected Server Error
When you open your QuickBooks application and try to sign in to your account, you may encounter QuickBooks Unexpected server error. As the name suggests, the error occurs when QuickBooks fails to establish a connection to its servers and fetch your data.
There are several issues that can appear before a user while trying to perform operations in QuickBooks applications. These errors have been listed below for you:
- Error message saying “unexpected error occurred. The error is: Value can’t be null”.
- Configuration system fails to initialize, giving you the error.
- Error message saying that the database server was not found.
- Error code 1766120 appears when the license key is found to be invalid, or the key does not get accepted because of connection failure.
- An Error may appear if POS fails to start.
- You may not be able to access the QuickBooks application through the POS icon.
- Error message saying that the invocation exception was thrown off the target.
These are some unexpected error messages that appear if QuickBooks server connection gets damaged or if the application fails to connect to its servers appropriately.
What can Cause the QuickBooks Online Unexpected Server Response?
QuickBooks Online unexpected server response can be prompted by various factors. The issue can occur if there found damage in the local directory, connection issues, or Server issues. The reasons for QuickBooks unexpected error have been mentioned below for you:
- Damaged or corrupt Microsoft .Net Framework installed on the computer can cause the issue.
- The computer system is not compatible with the requirements causing the error.
- Issues with POS database Manager prevents the connection.
- An outdated application or Operating system can result in such errors.
- If the server is down for maintenance then also such errors can show up.
- Invalid URL used to access the QuickBooks account.
How to Resolve QuickBooks Server Error
Various methods can be applied to resolve the QuickBooks Server error depending on the reason causing it. Follow the methods accordingly to fix QuickBooks unexpected error. The methods are as follows:
Clearing Browser History to Fix QuickBooks Log in Error
Browser issues are commonly responsible for QuickBooks log in error. This can be resolved by clearing the browsers history and related data from the browser. The detailed steps to clear the cache, cookies and browsing history are as follows:
- Open the browser which you use to access QuickBooks.
- On Google Chrome browser, click on the three vertical dots on the top-right corner of your browser window.
- Reach the ‘History’ section.
- Click on the ‘Clear browsing data’ option.
- Mark all the boxes to select browsing history, cache and cookies.
- Click on the ‘Clear Data’ button below it to complete the process.
- Restart the browser again and try to access your account.
If you use Safari browser on the MacBook, then follow the steps as provided below:
- Press the ‘Command + Alt + E’ keys together on the keyboard.
- Select all the boxes.
- Press the ‘Clear Data’ button to complete the process.
Updating the QuickBooks Application to Fix Sign in Error in QuickBooks
If clearing the browser’s history could not resolve the issue, then you should update your QuickBooks POS to the latest version. The steps are as follows:
- Change the name of the entitlement client folder.
- Move to the product updates page in your application.
- Select the version of POS being used.
- Follow the on-screen instructions to install the updates.
- Restart the system and check if the issue got resolved.
If the error persists, then you would need to update or reinstall the Microsoft .Net framework if that is causing the issues. You can uninstall it from the ‘Program and Features’ section of the ‘Control Panel’ of your computer. Click on the framework to uninstall it and then reinstall it. The program can also be repaired in the same way to resolve the issues.
You may also read: QuickBooks File Doctor
Through this article, we discussed the various reasons due to which QuickBooks unexpected error occurs. We also explained to you the methods that can be applied to resolve the issue. You should be able to resolve the error through the above-mentioned steps. If you still face this error and you need an expert’s assistance to troubleshoot the error, then contact QuickBooks Technical Support at Toll-free Number 1-(855)-542-9309.
Erica Watson is writing about accounting and bookkeeping for over 7+ years, making even the difficult technical topics easy to understand. She is skilled at creating content about popular accounting and tax softwares such as QuickBooks, Sage, Xero, Quicken, etc. Erica’s knowledge of such softwares allows her to create articles and guides that are both informative and easy to follow. Her writing builds trust with readers, thanks to her ability to explain things clearly while showing a real understanding of the industry.