Undoubtedly, QuickBooks is efficient accounting software, and it is available in offline and online versions. QuickBooks Desktop is the traditional version to be installed on the system. At the time, when users try getting QuickBooks on the system with the help of the installation CD, they may see the QuickBooks Error code C=1304. If you are a victim of the error, follow the steps listed in this article.
If you are unsure of following specific technical steps, avail on-call assistance from the support team by calling on 1-855-856-0042 and get rid of the QuickBooks Error Code C=1304
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QuickBooks Error C 1304 in Detail
QuickBooks Error C=1304 is not just linked to QuickBooks but affects various other applications installed on the system. A common scenario when the error occurs is while installing the QuickBooks Desktop on the system.
The error appears along with the following error message:
“Error writing to file [THBImg45.dll]. Verify that you have access to that directory.”
The file name denoted in the error varies per the file causing the error.
Read Also – Getting QuickBooks Keeps Crashing
Why does Error 1304 in QuickBooks Happen?
Error 1304 in QuickBooks occurs because of the problems linked to the installation CD. Since the CD has the QuickBooks setup file, an error related to the CD restricts the installation of QuickBooks.
Some other reasons that lead to QuickBooks Error code C=1304 are given below.
- For the successful installation of QuickBooks, the QuickBooks installer must read the
- installation files present in the CD. If the reading process is affected, error 1304 in QuickBooks can occur.
- The disk required for QuickBooks installation is damaged.
- A corrupted or outdated Microsoft .NET Framework is another reason for QuickBooks Error code C=1304.
Steps to successfully install QuickBooks without Error code C=1304
After studying the details of Error C=1304, here are the solutions to fix it manually.
Step 1: Install QuickBooks Desktop using the local storage of your PC
When the QuickBooks Error code C=1304 occurs because of an issue in the installation CD, you must try to install the QuickBooks application from the PC’s local storage, and here are the steps to do the same.
- Firstly, insert the installation CD of QuickBooks in the CD ROM of the system.
- It is possible that the system may start the installation automatically, and you must click on the Quit option.
- Next, navigate to your desktop screen and right-click.
- Select the New section, and then Folder.
- Name the new folder as QuickBooks.
- You must launch Windows File Explorer before double-clicking on the CD drive option.
- Use the Ctrl + A command to select all the files in front of you, and with Ctrl + C, copy them.
- You must go to the folder you just created with the QuickBooks name and paste the above files with the Ctrl + V command.
- You must now initiate QuickBooks installation by double-clicking on the setup.exe file present in QuickBooks Folder. With this step, you are removing any error the CD poses in installing QuickBooks.
If the installation still gets hampered, move to the next step.
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Step 2: Use another computer’s CD-ROM for QuickBooks Installation
In this step, you must use the CD-ROM from another computer in the network. Follow this step; if the first step fails to fix QuickBooks Error code C=1304.
- Instead of inserting the installation CD in the same computer where you see the error, insert the QuickBooks Desktop installation CD in another computer that is connected in a network to the primary computer.
- You may see that installation will initiate after inserting the CD, and you must stop this process by clicking on Quit.
- Now you must open the File Manager and right-click on the CD-ROM option.
- Click on Sharing and Security and then select the Share this Folder checkbox.
- Select Apply.
- Click on OK.
- Next, you must right-click on the My Computer icon to choose Computer Name.
- Click on Full Computer Name.
- Use the Windows + R keys and type the following text: \(name of the computer having the QuickBooks CD).
- Hit the Enter key.
- Click twice on the drive letter that contains the installation CD.
- Locate the setup file, and you must double-click on it to start installing QuickBooks.
Step 3: Manually Repair .NET Frameworks
As discussed in the causes section, damaged or corrupted .NET frameworks are another reason for QuickBooks Error code C=1304. Hence, this step will discuss the repair process of the .NET Framework.
- Firstly, close any program running on the system.
- Navigate to the Windows Start menu, and in the search bar, type Control Panel.
- When you hit the enter key, it will open the Control Panel.
- Select Programs and Features and then Uninstall a Program. You must not worry as you will not be uninstalling anything from your system.
- Choose the Turn Windows features on or off option and look for .NET Framework on the list.
You must review the .NET Framework 4.5 (or later) and .NET Framework 3.5 SP1 settings.
- First, see if .NET Framework 4.5 (or later) checkbox is checked or not.
- If the checkbox is not selected, click on the .NET Framework 4.5 (or later) checkbox.
- With OK, save the above changes.
- In case you see the checkbox of the .NET Framework is selected, you must unselect it and save these changes.
- Restart the system and if you turn it off, turn it back on.
Repeat the steps above for other .NET Framework and install the QuickBooks Desktop again.
We know that some steps above require extensive technical knowledge, but we tried to guide you through every step in the best way possible. We hope QuickBooks Error Code C=1304 got eliminated. If not, try the last step that will surely fix the error. Call the support team on 1-855-856-0042 and let the experts tackle your case.
Erica Watson is writing about accounting and bookkeeping for over 7+ years, making even the difficult technical topics easy to understand. She is skilled at creating content about popular accounting and tax softwares such as QuickBooks, Sage, Xero, Quicken, etc. Erica’s knowledge of such softwares allows her to create articles and guides that are both informative and easy to follow. Her writing builds trust with readers, thanks to her ability to explain things clearly while showing a real understanding of the industry.