Is your QuickBooks Failing to open the Company or the Backup file? This technical issue belongs to the QuickBooks 6000 error series and mainly occurs due to the damage in the QuickBooks company file. Several other reasons can also promote error 6147 in QuickBooks. A corrupt or incomplete download of the QuickBooks application is one of the most apparent reasons behind the error. In this article, we will discuss the reasons behind the QuickBooks error 6147 and the effective solutions to fix this error code.
“Need immediate resolution for QuickBooks Desktop error 6147? QuickBooks Helpline Number 1-(855)-542-9309 and talk to experienced QB professionals”
You may also see: How to solve QuickBooks Error code 6069
Table of Contents
What is the QuickBooks Error Message 6147?
The QuickBooks error message 6147 is a company file error that occurs due to incorrect file setup or damage to essential QuickBooks company files. This error prevents the user from accessing the company file and hence, it needs to be resolved immediately. You can follow the steps given below to eliminate this error code.
Primary Causes behind the QuickBooks Error Code 6147
The main factors that can promote the QuickBooks company file error 6147 are given below:
- Corruption in the QuickBooks company file or the .ND and .TLG files.
- The QuickBooks installation files are corrupted or the installation process was faulty.
- When the name of the company file exceeds the maximum limit.
- Windows registry errors and file corruption can also bring forth the 6147 error.
- Essential QuickBooks files are accidentally deleted or are missing.
- A recent change made in the QuickBooks application can lead to the error.
- Detrimental attack from the virus or malware infection.
- When a user tries to restore the backup file .QBB by using the network drive.
Early Signs and Symptoms for the Intuit Error code 6147
You can determine the QuickBooks error 6147 by looking for the signs given below –
- QuickBooks error message 6147 appears on your screen and crashes the active QuickBooks window. The error message states, “Error 6147” and comes out of nowhere
- Windows shuts down abruptly to prevent damage to your PC.
- PC frequently crashes while running the same program and the other processes also start hanging.
- The slow performance of Windows and hanging issues are the negative effects of error 6147.
Fix QuickBooks Company File Error 6147 with the Best Ways
If you are encountering the QuickBooks error message 6147, follow the solutions provided below to resolve it –
Solution 1: Use QuickBooks Tool Hub to Activate the QBFD Tool
Step 1: Install QuickBooks Tool Hub
The QuickBooks File Doctor Tool can help you in fixing the common company file and network issues in the application to eliminate the QuickBooks Desktop error 6147.
- Download the QuickBooksToolHub.exe file and save the downloaded file to an easily accessible location on your desktop.
- Now double-click QuickBooksToolHub.exe to open it.
- Follow the on-screen instructions and agree to the terms and conditions to install the tool hub to access the various tools.
Step 2: Start Diagnose Using QuickBooks File Doctor
- Now open QB Tool Hub and select the Company File Issue stab to find the tool utility.
- Select and run the QuickBooks File Doctor tool utility to fix the file issues.
- Now, QuickBooks File Doctor will ask whether to repair the company file and network or just the company file issues.
- Then select the Repair Damaged Company File Issues option to diagnose and repair the error from the company file.
- In the end, restart the computer and open the QuickBooks Desktop. If QuickBooks error message 6147 persists, try the next solution.
Solution 2: Verify the Word Limit and Create a New Backup File Location
First of all, you need to check if the company file name is correct and if it does not exceed the 210 character limit. Now, create a new location to restore the backup of the company file in the following manner –
- Switch to the multi-user mode in the first place if you are not.
- Now restore the backup file that is stored in the system.
- Next, try to open the QuickBooks backup file and check if the 6147 error message is resolved.
- Make sure that the company file name is below its maximum limit of 210 characters, and if not, rename it. To edit the company file name and make it shorter, right-click and select Rename.
- Once done, check for the error code 6147 in QuickBooks by re-launching the QB application.
Solution 3: Repair the Damaged .ND and .TLG Files by Modifying their Names
Network Data and Transaction Logs are the configuration files that help QuickBooks to access the company file over the network, and if they are damaged, the error is bound to occur. To rename the damaged .ND and .TLG files, follow the steps provided as follows:
- Navigate to the folder containing the QuickBooks company file to locate the specified files.
- Now locate and right-click the corresponding network data .ND file and select Rename to add .OLD at the end of the file name.
- Now perform the same procedure to rename all the Transaction Log .TLG File
You may also read: How to Fix QuickBooks Error 6190
Solution 4: Verify the Company Data and Rebuild the QuickBooks company file
- Open QuickBooks by Double-clicking on its desktop or from the Windows start-menu icon.
- Next, go to the QuickBooks File menu, drag down the cursor over the utility option, and select the Verify Data tool.
- Then run the tool to identify file issues and go back to the utility option to select the Rebuild Data utility
- The rebuild process may take a while, and if QuickBooks is still not responding, perform the next step
Solution 5: Reconfigure the Antivirus Settings on your System to Unblock QuickBooks
Virus infections and anti-virus blockage can lead to the error code 6147 in QuickBooks.
- Firstly, go to the antivirus settings.
- Then select to ignore the track or path option.
- Then go to the main company file folder from the QuickBooks directory.
- After that press and hold the Ctrl key to get the location of the data file on your computer and re-launch QuickBooks Desktop.
- Next, open QuickBooks Desktop by suppressing it, so that, the application opens without opening the company file.
- To view the product specifications and location of the company file folder path, press and hold the F2 key from the keyboard.
- If you still encounter the error, then you must consult with your antivirus support team to resolve it with professional assistance.
Solution 6: Review the QuickBooks Company File Location from the Product Information Window
You need to make sure that your company file is at the correct location to get rid of the QuickBooks company file error 6147.
- Open QuickBooks and press F2 to access the product information window and note down your company file location
- Then check for the company file in the QuickBooks File Directory and if you can’t find it, go to the Search Programs and Files search box
- Right-click on the company file with the .QBW extension and open it to check the current location. Move the company file to the required folder and fix the QuickBooks error code 6147.
Solution 7: Updating the File Location to Resolve QuickBooks Error 6147
If the file path gets damaged, giving you the error, you should move your company file to a different location. You should move it to a different location and then move it back to resolve the error. Follow these steps given below to instantly resolve the error.
- Open the file explorer on your system either on a workstation or the server computer.
- Then open the QuickBooks folder by searching it.
- Find the Company file with .QBW extension and copy the file location from the address bar.
- Create a portable file and save it on the local C drive.
- After that close the company file and restore the file by saving it on the server.
Solution 8: Configure QuickBooks Database Manager
- Go to the ‘Start’ menu and then go to the ‘Programs’ tab.
- Reach the QuickBooks Database Manager.
- Then click on the ‘Add folder’ option to find the company file.
- Click on the ‘OK’ button and then click on the ‘Scan’ option.
- Turn the hosting settings off and then turn it on again.
Solution 9: Run the reboot .bat file
A bat file helps run operations without being interrupted by the need for user input. This third method will tell you how to run the reboot .bat file and fix QuickBooks Error 6147. After you run the reboot.bat file, the QuickBooks-related .DLL and .OCX files get reregistered in Microsoft Windows.
- Close QuickBooks and the company file.
- You must access the reboot.bat file based on your operating system:
– Windows 8, 7, or Vista: Highlight the QuickBooks icon and right-click to choose Properties. Next, select Open file location.
– Window XP: Right-click on the QuickBooks icon to choose Properties and then Find Target. - On locating the reboot.bat file, right-click on it and select Run as Administrator.
- Ensure that you run the reboot.bat file as Admin.
- A Command (DOS) window will launch, depicting that the process is initiated, and once the reboot.bat file utility has run, the window disappears.
- Then Reboot your computer
Solution 10: Use Quick Fix my Program Utility
When you use the Quick Fix, it closes any background processes running in the background and then repair your QuickBooks program.
- Double-click on the QuickBooks Tool Hub icon and choose the Program Problems option.
- Then click on Quick Fix my Program.
- Open QuickBooks Desktop and your data file.
Still, Getting the Error 6147 While Opening The Company File?
The steps discussed in this post can help you in troubleshooting QB error message code 6147. If you feel like talking to an expert for the error resolution, don’t hesitate to dial QuickBooks Technical Helpline Number 1-(855)-542-9309. It will connect with one of our dedicated QB experts who will guide you in troubleshooting QuickBooks error 6147.
QuickBooks Error Code 6147 – FAQs
Why Do I Get the QuickBooks Error Message 6147 stating “Sorry QuickBooks Can’t open your company file”?
The QuickBooks error code 6147 can be a result of a lot of factors that prevent you from opening your company file. Damaged .ND and .TLG files are the most apparent reason behind this error message.
Does it take a lot of time to resolve the QuickBooks error 6147?
No, the error can be easily resolved with the help of a few effective steps. Even if you are not tech-savvy, you can follow the troubleshooting methods.
How do I fix the QuickBooks Desktop error 6147?
The error code is a result of damaged QuickBooks files, namely .ND and .TLG files. You need to fix these files by renaming them to eliminate the 6147 error.
What are some less common reasons for the occurrence of QuickBooks Desktop error code 6147?
QuickBooks Company File Error 6147 may appear when you try to open the company file or access it in multi-user mode. A dialogue box will appear stating the error message and that QuickBooks was not able to open the company file.
It can affect various processes and can also hamper payroll distribution and other processes. You would need to press the ‘OK’ button in the box. The issue can occur due to various reasons, some of which are less common, and we have mentioned them below:
1. The file path or the company file itself gets corrupted or damaged.
2. If a support file gets removed by the user, then also it can cause an issue.
3. A virus or malware attack on the file or system can also result in an error.
4. Outdated QuickBooks application or the Operating system of your computer can also be the reasons causing the error.
The QuickBooks error 6147 prevents you from accessing the company files saved on the server from the workstation in multi-user mode.
What are some quick ways to resolve error 6147?
1. Remove Memory management software from the system – At times, the presence of memory management software can cause issues in QuickBooks operations. Therefore, you must uninstall these programs before following the steps listed further in this article.
2. Free up Disk Space – Enough Disk space is required to contain any New Package or Drivers, and if it is low, various errors can interrupt the operations of QuickBooks.
Erica Watson is writing about accounting and bookkeeping for over 7+ years, making even the difficult technical topics easy to understand. She is skilled at creating content about popular accounting and tax softwares such as QuickBooks, Sage, Xero, Quicken, etc. Erica’s knowledge of such softwares allows her to create articles and guides that are both informative and easy to follow. Her writing builds trust with readers, thanks to her ability to explain things clearly while showing a real understanding of the industry.