Struggling with QuickBooks Error 6000 832? Let’s Fix That

The QuickBooks error 6000 832 occurs when you try to host the company file on a different system or when the company file is corrupted or damaged. This error can be caused by hosting server issues or issues with the .ND and .TLG files in your system. The following message can be seen on your screen when this error is encountered:

“QuickBooks is unable to open the company file.”

“We’re sorry. QuickBooks encountered a problem, error codes: (6000, -832)”

In this blog, we will explain the potential reasons for the error code 6000 832 and provide you with troubleshooting methods to resolve it.

If you need further assistance with your company file, our experts can help you resolve it. Get in touch with us.

How to Fix QuickBooks Error 6000 832? Stepwise Troubleshooting

This section will help you tackle the error 6000 -832 in your QuickBooks application. Let’s go through the troubleshooting methods.

Solution 1: Restore the Backup of the File

Restoring the company file lets you revert to an earlier version and avoid the error if it is related to the company file.

1. Access the QuickBooks application.
2. Go to the Files menu.
3. Then, tap on the Utilities section.
   
4. Choose the Stop Hosting Multi-User Access if already selected.
   
5. Head to the company file.
6. Now, copy the file location from the top of the window.
7. Use this location to restore the company file from the backup.

If the issue persists, try the next troubleshooting method.

Solution 2: Copy the QuickBooks File to the Desktop

Copying the file and pasting it to the desktop may help resolve the 6000 832 issue.

1. Access the folder where you saved the company file.
2. Find the .QBW file and copy it.
3. Now, paste the file on your Desktop.
4. Access the QuickBooks application while pressing the Ctrl key.
5. When the No Company Open window appears, choose the Open or Restore an Existing Company option.
6. Now, select the file you pasted on the desktop.

You can also update the QBDT to the latest version if you are on an older version.

Solution 3: Get the Latest QuickBooks Desktop 

To get to the latest version of QuickBooks, the steps are as follows:

1. Access the QuickBooks application.
2. Move to the Help menu.
3. From the drop-down menu and tap on the Update QuickBooks.
   
4. Then, tap on the Update Now option.
5. Check the box with the Reset Update option.
   
6. Then, tap on the Get Updates option.

Let the update complete and install the latest version to avoid any further issues.

Solution 4: Use the QuickBooks Tool Hub

To use the tools, the first step is to download and install the QuickBooks Tool Hub and follow the steps below:

1. Access the QuickBooks Tool Hub.
2. Then, go to the Company File Issues tab.
3. Choose the Run QuickBooks File Doctor option.
   
4. Choose the company file from the drop-down menu. 
5. Tap on the Browse option to locate the file.
6. Click File, then choose Continue.
7. If asked, enter QB admin password. 
8. Then, tap on Next.

This will help you resolve issues with the company files.

Solution 5: Turn off the Hosting Mode

Ensure the hosting mode is off on your device and that you are using the company file in single-user mode. This method is useful if you are opening a company file saved on a server or another computer. 

1. Access the QuickBooks application.
2. Press F2 on the keyboard.
3. The Product Information window will pop up.
4. Look for the Local Server Information and verify that Hosting is disabled.

After disabling hosting mode, check whether the issue persists. If yes, try accessing the sample company file.

Solution 6: Access the Sample Company File

If you are facing the QuickBooks error 6000 832 in your system, then open the sample com[any file to fix this issue.

1. Access the QuickBooks Desktop application.
2. Wait for the No Company window to appear.
3. Choose the Open Sample File option from the options.
4. Select a sample company file from the list.

If the sample file is opened, then the issue is not with your company file. Move on to the next troubleshooting method.

Solution 7: Rename the .ND and .TLG Files

Sometimes, the problem originates from the .ND and .TLG files, which may be corrupt. To this error, try modifying the file name and adding the .old extension, which will prompt QB to create a fresh copy of these files.

1. Access the folder where the company file is located.
2. Locate the .ND and .TLG files.
3. Right-click on the file name.
4. Add the .old extension at the end of the file name.

Thereafter, save the changes, restart the system, and then try to access the QuickBooks application.

Solution 8: Run the QuickBooks Database Server Manager

The QBDSM allows you to scan your system for company files and resolve QuickBooks error 6000 832.

1. Access the Start menu.
2. Look for QuickBooks Database Server Manager and access it.
3. Tap on the Scan Folders tab.
4. Choose the Browse option.
5. Select the company file and let it scan.

Once the scan is completed, try to access the QuickBooks application and check if the error persists.

Solution 9: Eliminate all Background Processes

There are chances that a background application can also cause issues while running the QuickBooks application.

1. Press the Ctrl+Shift+Esc keys altogether on the keyboard.
2. Wait for the Task Manager to open.
3. Go to the Processes tab.
4. Tap on all the QuickBooks processes such as QBW32.EXE, qbupdate.exe, and QBDBmr.exe.
   
5. Now press the End Task option.

Access the company file in multi-user mode and check if the error persists.

Solution 10: Check for the Folder Permissions

If you don’t have the necessary permissions to access the folders, then you might encounter the QuickBooks error 6000 832 in your system.

1. Go to the folder where the company files are stored.
2. Then, right-click on the folder.
3. Choose the Properties option.
4. Select the Advanced option.
5. Choose the QBDataServiceUserXX.
6. Tap on the Edit icon.
7. Allow the settings mentioned below:
   • Traverse Folder/Execute File
   • List Folder/Read Data
   • Read Attributes
   • Read Extended Attributes
   • Create Files/Write Data
   • Create Folders/Append Data
   • Write Attributes
   • Write Extended Attributes
   • Read Permissions
8. If the permissions are not set appropriately, then right-click on the company file. 
9. Select the Properties tab.
10. Choose the Security option.
11. Then tap on Edit.
12. Select QBDataServiceUserXX and choose Full Control.
13. Now, choose the Allow option.
14. Tap on Apply and then press OK.

These steps will provide the necessary permissions for the user to access the company file folder.

Section 11: Create Firewall Exceptions

If the firewall is blocking QB operations, please fix it manually and create exceptions for the application.

Add Firewall Port Exception for QuickBooks

1. Access the Start menu.
2. Enter Windows Firewall into the search box.
3. Select Advanced Settings.
4. Right-click on the Inbound Rules. 
5. Then select the New Rule.
6. Select Port and then select Next.
7. Ensure that the TCP option is selected.
8. Now, in the specific local port field, enter the following:
   • QuickBooks Desktop 2020 and later: 8019, XXXXX.
   • QuickBooks Desktop 2019: 8019, XXXXX.
   • QuickBooks Desktop 2018: 8019, 56728, 55378-55382.
   • QuickBooks Desktop 2017: 8019, 56727, 55373-55377.

To Get Dynamic Port Number

1. Once you have entered the port number, tap on Next.
2. Choose Allow the Connection.
3. Then, tap on Next.
4. If prompted, ensure the profiles are selected, then choose Next.
5. Now, create a rule and allot a name such as QBPorts(year).
6. Tap on Finish.

This will create an exception for QBDT. Now, check if the QuickBooks error 6000 832 persists.

Potential Reasons Behind the QuickBooks Error 6000, 832

There are several reasons you may encounter error code 6000 -832 on your system. Listed below are some of them.

1. If the installation of the QuickBooks application is improper or incomplete.
2. The Windows registry became corrupted or damaged during the software installation or upgrade.
3. Any third-party software or Windows antivirus is blocking the QB operations.
4. If the QuickBooks important files are deleted. 
5. The company file is corrupted or damaged.
6. When the .ND and .TLG files are not working properly.
7. If the QuickBooks installation files are missing.

Now, let’s move forward with the troubleshooting methods you need to fix this issue.

Recommended To Read – How to resolve QuickBooks Error 15271

A Quick View of QuickBooks Error 6000 832

In this section, we will provide a quick overview of everything that we have discussed so far in this blog.

Conclusion 

We have discussed what exactly the QuickBooks error 6000 832 is and why it occurs. Additionally, we have added troubleshooting methods that will help you overcome this error. If you need any further assistance with your company file, feel free to contact our experts.

FAQs

Some more company file-related articles:-

How to Fix QuickBooks Desktop Company File in Use Error

QuickBooks Cannot Communicate With the Company File due to the firewall

How do I solve QuickBooks error 6190 and 816

How to fix QuickBooks multi-user mode not working?

Erica watson

Erica Watson is writing about accounting and bookkeeping for over 7+ years, making even the difficult technical topics easy to understand. She is skilled at creating content about popular accounting and tax softwares such as QuickBooks, Sage, Xero, Quicken, etc. Erica’s knowledge of such softwares allows her to create articles and guides that are both informative and easy to follow. Her writing builds trust with readers, thanks to her ability to explain things clearly while showing a real understanding of the industry.