QuickBooks Error 3371 is a technical snag arising due to the system’s issues in initializing license properties and having corrupt files. Although these reasons alone aren’t enough, you need to know what this error is, why it appears continuously, and how you can eliminate it easily. If any of this resonates with you, keep reading this blog till the end and get answers to your queries.
For sure, you will get QuickBooks Error 3371 status code 11118 if a QuickBooks system file known as entitlementdatastore.ecml is damaged or corrupted. The file carries the license properties of your QB program. Most commonly, you shall see the error when you activate or open QuickBooks. The error message read by the system is displayed on the screen as “Could not initialize license properties.”
Improper shutdown of the system, corrupted QBregistration.dat file, and many such common reasons are responsible for the QuickBooks 3371 status code 11118 popping up in your system. If you would like to get rid of this problem, then you have to follow this post till the end and see the results of it.
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You may also see: How to Fix QuickBooks Error 1334
Table of Contents
A Short note about QuickBooks Error 3371 Status Code 11118
When you try to open your QuickBooks and it fails to sync the license properties, QuickBooks 3371 status code 11118 can show up. There are various instances of QuickBooks 3371 you can get on your screen, as mentioned below:
Could not initialize license properties. Error 3371: QuickBooks could not load the license data. This may be caused by missing or damaged files.
Could not initialize license properties. [Error 3371, Status Code -11118] QuickBooks could not load the license data. This may be caused by missing or damaged files.
Could not initialize license properties. [Error: 3371, Status Code -1] QuickBooks could not load the license data. This may be caused by missing or damaged files.
Based on the error message, you will need to apply a suitable solution for the resolution of QuickBooks error 3371 code 11118.
Reasons why QuickBooks Error Message 3371 pops up on your system
The 3371 QuickBooks can take place due to the below-given reasons:
- Missing or damaged components required for the smooth operation of the QuickBooks application can result in QuickBooks error code 3371.
- QBregistration.dat: This file contains the license information of the QuickBooks and essential for the activation of the QuickBooks application. If this file gets damaged, the license information cannot be retrieved and validated as a result of which, QuickBooks Desktop cannot open and QuickBooks error 3371 status code 1 can be cited..
- Damaged MSXML Component: Microsoft component MSXML is important for the smooth installation and functioning of the QuickBooks application. It also helps the QuickBooks to retrieve information from the Qbregistration.dat required for activating the application. If damaged, you may not be able to work on QB software, as you will encounter error 3371 when opening QuickBooks.
- When you are using an outdated version of the Windows operating system.
- When essential QuickBooks Desktop files are quarantined by your antivirus program, you’d be prompted to know how to fix QuickBooks error 3371.
- Opening the QuickBooks files without saving them beforehand can cause this issue. Essentially, you’ll have to save the .QBO file before importing it.
- Crash com errors in QuickBooks can result in QuickBooks error 3371 status code 11104.
- An incomplete or unsuccessful installation of Windows can cause this error.
- Network issues may also cause error code 3371 in QuickBooks Desktop.
Effect of QuickBooks Error 3371 Status Code 11104
When your system gets infected with 3371 error QuickBooks, you encounter the following aftermaths:
- Your QuickBooks Desktop application faces performance issues- sluggish behaviour and constant hanging, freezing, or crashing.
- Losing the connection to the QB data file is also due to QuickBooks error code 3371 status code 11118.
- Users may face issues with printing, saving, and emailing files as PDFs in QB Desktop.
- Along with QuickBooks error message 3371, you may encounter QuickBooks stopped working issues.
- The QuickBooks tools stop working suddenly, and users cannot enjoy its features.
- Even if you have the latest Windows OS, it may crash or freeze for periodic intervals.
- The QuickBooks Program may keep opening and closing on its own due to QuickBooks error 3371 status code 11118.
- User requests through the mouse and keyboard don’t get the required response.
Fixing Intuit Error Code 3371 with the direct solutions
Now that you know your error code 3371 a little better, let’s look into the age-old question of how do I fix error 3371 Status Code 11104 in QuickBooks.
Solution 1: Install newest windows upgrades
Outdated Windows can bring forth error 3371 in QuickBooks Desktop. To Update:
- Click the Windows logo to start the troubleshooting procedure.
- Now select All Programs and hit Windows Update.
- After installing the updates, you need to install QuickBooks.
If the error 3371 QuickBooks Desktop when opening QuickBooks persists, after installing the Windows updates, move to the next solution.
Solution 2: Use the QuickBooks Tool Hub and Quick Fix My Program
QuickBooks Tool Hub is home to all the QuickBooks tools that can help you in troubleshooting common application issues. Follow the below-given steps:
- Leave QuickBooks in the first place.
- Now download the QuickBooks Tool Hub file and save it to a suitable location.
- Next, open the downloaded QuickBooksToolHub.exe file and install it by following the on-screen instructions.
- Double-click QuickBooks Tool Hub icon on your Desktop to open it.
- From within the tool, select installation issues.
- Select QuickBooks error 3371 status code 11118 and further select OK.
- Start QuickBooks and open your company file.
If error 3371 status code 11118 QuickBooks enterprise continues to trouble, jump to the next procedure.
Solution 3: Rename the Entitlement file to fix QuickBooks Error Code 3371
To rename the Entitlement file, perform the below-described steps:
If you are using the windows XP then follow these steps:
- First open the run command window by going through the start menu.
- Enter the following path inside the run window search bar: C: Documents and Settings AllUsersApplicationDataIntuitEntitlement Clientv2. You will reach to the DataStore.ecml file.
- Click on OK to complete the process at last.
- You have to rename the DataStore.ecml file and your issue will get resolved immediately.
If you are a windows 7 user then you should proceed with the following set of steps:
- First check the following path: C: ProgramDataIntuitEntitlementClientv*
- Next you need to rename the Entitlement file.
- It will create a new file for its user once QB is started and opened by the user.
- If you are not able to see the program data folder then follow this simple process to unhide it: Computer –> Organize –> Folder –> Search Options.
- After following the above process look for the hidden files that you have to unhide.
- At last open the QB desktop and see if the problem is fixed or not.
In your case If none of the solutions can fix error 3371 status code 11118 QuickBooks desktop, then move on to the next method.
Solution 4: Perform a Fresh install of the QuickBooks Software
Corrupt download or damaged installation of the QuickBooks can also promote the QuickBooks error 3371 status code 11118. To resolve this issue, you need to perform a clean install using QuickBooks Clean Install Tool. Once you are done, try to open/activate QuickBooks to see if the error is resolved.
- Open the control Panel and In the program and feature.
- Scoll Down until you found QuickBooks Desktop app and Start uninstall Process.
Note: It is highly recommended that keep a setup file of QuickBooks as well as a License.
- Restart the computer and then go back the setup file.
- Double click the QuickBooks setup file and install it by following carefully on-screen instruction.
- Now, Open your QuickBooks desktop.
Solution 5: Manually fix the QuickBooks Desktop Error 3371 Status Code 11104
Below are the instructions to fix the Microsoft .NET Framework on Windows with QuickBooks diagnostic tool.
- Firstly, close the QuickBooks application.
- Secondly, press the Windows key -> search “control panel” in the search box.
- Thirdly, click on “Programs and Features.”
- Fourthly, below it, click on “Microsoft .NET Framework.”
- Fifthly, on the next step, you have to click -> Change/Uninstall, Remove or Repair, which will result in the launch of Setup Wizard.
- Sixthly, Click the Repair option, click -> Next.
- Seventhly, the wizard will start to perform a repair on the Microsoft .NET Framework installation.
- Eighthly, to complete the process, it is needed to restart the computer.
Solution 6: Stamp out the ECML file
Below are the steps on the removal of the Ecml file :
- Press Windows + R keys at the same time.
- Now you will see “window” on the screen whereby you need to enter it at C:\ProgramData\Intuit\Entitlement Client\v8.
- Then detect the window explorer as the next location.
- Now eliminate the Ecml file by clicking the right button on the mouse, then clicking the delete option in the following drop-down list.
- After finishing the above step, close the “windows” option.
- Finally, you must run QuickBooks and then re-register the product, and then you are all geared up to use it again.
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Solution 7: Repair the Damaged QBregisteration.dat file
When you delete the QBRegisteration.dat file, you essentially de-register QuickBooks. Thus, to use it, you need to re-register. A corruption-free registration file helps you rectify the issue, which you can gain as follows:
- Close the QB application and access the Task Manager by pressing Ctrl, Shift, and Delete keys together.
- Here, you will find the Processes tab from where you need to right-click the QBW32.exe and then End Process. Click OK to confirm this action.
- Next, launch the Run window by pressing the Windows and R keys together and enter C:\ProgramData\Intuit\Entitlement Client\v6 or C:\ProgramData\Intuit\Entitlement Client\v8.
- After pressing OK for this decision, find and erase the entitlement file.
- Select Yes to confirm and open the app again.
Solution 8: Disk Cleanup to wipe off the junk
Often, the junk and temporary folders on the system cause numerous errors to attack. Let’s look into how you can get rid of them as follows:
- Press the Win + E keys together in the beginning to access Windows Explorer.
- Further, choose This PC, then the Properties option.
- Now, hit the Disk Cleanup option to begin the cleaning process.
- Select Clean System Files and let the scan begin. Finally, end by hitting the OK button and deleting the files.
The manual steps for the same method are as follows:
- Launch the Run windows by pressing Win + R.
- Type %Temp% in the run dialogue box and press Enter.
- You will get a folder with all the temporary and junk files.
- Press Ctrl and A keys on the keyboard to select all the files and erase them.
Get Professional assistance from our QB Pro Advisors..
This post can help you in fixing the QuickBooks error 3371 status code 11118. However, if you are stuck at a perplexing step and need help from qualified experts, give us a call on QuickBooks error number 1-(855)-856-0042. On connecting, describe symptoms of QuickBooks error 3371 and get a relevant solution.
FAQ
State the points to remember before fixing QuickBooks error 3371.
Keep the following points in mind prior QuickBooks error 3371 troubleshooting procedure:
– Ensure to have the latest Windows OS version on your system.
– If the error persists, it might be due to a corrupted Windows OS.
– Such a situation requires you to contact Windows experts to fix the issue.
– Also, install QB updates as soon as you receive them.
Erica Watson is writing about accounting and bookkeeping for over 7+ years, making even the difficult technical topics easy to understand. She is skilled at creating content about popular accounting and tax softwares such as QuickBooks, Sage, Xero, Quicken, etc. Erica’s knowledge of such softwares allows her to create articles and guides that are both informative and easy to follow. Her writing builds trust with readers, thanks to her ability to explain things clearly while showing a real understanding of the industry.