Best Way Out of QuickBooks Error 31600? Hear it from the Experts!

QuickBooks is the best-suited accounting application for small to mid-sized businesses. Its features make it stand out in the market but what actually disrupts users’ experience is an error. Moreover, an unexpected error without a root cause can be more frustrating. This blog will look at a common yet challenging to fix, QuickBooks Error 31600. It is an unexpected internal error in QuickBooks and will stop you from performing different tasks on QuickBooks.

Follow the solutions in an orderly manner as they appear in the blog, or you can also reach out to the Support Team on +1-(855)-542-9309. The second way out is a quicker resort to any error you may face in QuickBooks and ensures you do not lose any critical data.

What are the scenarios when unexpected Internal error 31600 in QuickBooks occurs?

The first step to fixing any error, be it the unexpected Internal error 31600 in QuickBooks, is knowing why you are facing the error. Below is a list containing some common situations in which you may face the above issue as a user.

• You are trying to send payroll with the use of the direct deposit.
• To protect your company file data, you are trying to create a backup, but QuickBooks Error 31600 occurs.
• When preparing a portable file.
• You are trying to create a company file in QuickBooks.
• The error may pop up when accessing the company file in the application or even when closing it.
• Using Verify and Rebuild Data Utility to resolve some glitches.
• During the process of saving a transaction, unexpected internal error 31600 may take place.
• While trying to update the QuickBooks application.
• If you try to download payroll updates, an issue with the network may result in error 31600 in QuickBooks.

You may also see: How to fix QuickBooks Error 12152

4 Ways to solve QuickBooks Error Code 31600

Let us now look at the list of solutions below that our experts curated to solve QuickBooks Error 31600. It is essential to follow the steps carefully to avoid any further software malfunction.

Solution 1: Suppress the QuickBooks Desktop when reopening QuickBooks and the company file

As discussed in the section on scenarios, when accessing the QuickBooks application or QuickBooks Company file, the error may pop up. Hence, these solutions will see if the error lies with the corruption of the software or of the company file.

Open QuickBooks as you suppress Desktop simultaneously:

• Hit and hold on to the Ctrl key on your keyboard.
• During this, double click on the QuickBooks icon probably on your desktop.
• You must hold the Ctrl key until the No Company Open window opens on your screen.

Let us now look at the steps to suppress the Desktop during the process of opening the Company File:

• From the previous steps, you are now on the No Company Open window.
• Choose the company file you want to open, and hit and hold the Alt key.
• Press the Open button.
• You must keep holding the Alt key until you see the login window.
• Fill in your username and password after releasing the Alt key.
• Again, press and keep holding the Alt key.
• When prompted, hit on the OK button. Once your file is completely open, release the Alt key.
• Soon after, you will see a blank desktop.

Solution 2: Create a New User in QuickBooks to eliminate the QuickBooks Error 31600

If the above solution did not help in fixing QuickBooks Error Code 31600, then with this solution, you can form a new user. Using the new login credentials, you can see if a particular user was affected by the unexpected error 31600.

• Open QuickBooks and click on the Company menu to choose the Users option.
• Move on to Set Up Users and Roles option.
• Fill in the credentials for admin login and hit on OK.
• Navigate to the User List tab to select New.
• Type in a user name and password (optional).
• Select the user’s roles from the Available Roles section and click on Add.
• Finally, click on OK, and once done, use these new Login Details to open the company file.

Solution 3: Create a New Windows Server to fix QuickBooks Error 31600

By creating a new Windows server, you can eliminate errors from the old Windows server and hence get rid of QuickBooks Error Code 31600.

• First, go to the Server Manager option.
• Choose Tools and press the Computer Management button.
• Then click on Local Users and groups.
• Select Groups.
• Right-click on Administrator group and choose Administrator properties window from the drop-down menu.
• Hit on the Add option.
• Next, navigate to the User section and choose Computers, Group Windows, and Service Accounts.
• Now, enter the name of the accounts that you want to add to the local admin groups.
• Press the OK button.

You may also read: QuickBooks company file not found

Solution 4: Create a new Windows admin user

By creating a new admin user for the account, you restore the default settings, and hence you can fix QuickBooks Error 31600. Follow the steps below to fix the issues:

• First, go to the Start menu and click on Settings.
• Now choose the Accounts option and then select Family & other users or (Other users for some versions of Windows).
• Next to the Add other user option, you must choose Add account.
• Once you click on, I don’t have this person’s sign-in information, the system will navigate you to the next page.
• From here, you must select Add a user without a Microsoft account.
• Fill in the user name, password, or password hint and enter security questions before hitting the Next button.
• Now choose the name of the account from Family & other users. This will be a local account that can be changed using the Change account type button.
• From the Account type, click on Administrator and press the OK button.
• Use the credentials of this new admin account to log in to the windows.

Closing the guide…

With this, the article comes to an end, and we hope you have been able to get back to the normal functioning of the application after fixing QuickBooks Error 31600. While we listed five ways to resolve the unexpected internal error 31600 in QuickBooks, there is a sixth solution as well – Expert Help. Certified experts are available for your assistance on +1-(855)-542-9309 and you can easily reach out for their on-call help in getting rid of the error.

Erica watson

Erica Watson is writing about accounting and bookkeeping for over 7+ years, making even the difficult technical topics easy to understand. She is skilled at creating content about popular accounting and tax softwares such as QuickBooks, Sage, Xero, Quicken, etc. Erica’s knowledge of such softwares allows her to create articles and guides that are both informative and easy to follow. Her writing builds trust with readers, thanks to her ability to explain things clearly while showing a real understanding of the industry.