Fix QuickBooks Error 193 with Effective Methods

QuickBooks error 193 is a common error emerging and causing problems in accessing the company file. Users can face severe consequences due to this error. Immediate troubleshooting is necessary for the error, so here we have a detailed blog that outlines everything to consider about removing the error.

QuickBooks provides a wide range of tools and features to make accounting and related business processes easier for its users. One such feature is the multi-user mode that facilitates multiple users to view and work on the files simultaneously. QuickBooks requires various additional components for the smooth functioning of the multi-user mode. If any of these features malfunction, you can get the QuickBooks error code 193. This error would restrict you from accessing your files and thus needs to be resolved soon. Through this article, we will discuss the various reasons that can cause QuickBooks error 193:0xc1 and the various methods we can apply for its resolution.

“If you are facing issues in accessing your files in multi-user mode due to errors like QuickBooks error 193:0xc1, then contact QuickBooks Support at 1-(855)-542-9309 and to talk to our experts for resolution”

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What is QuickBooks error 193?

You may come across Error 193 0xc1 in QuickBooks while trying to access your company file using multi-user mode. The error suggests that there is an issue with the QuickBooks database server manager. QBDSM is an important component that facilitates a smooth file exchange between the server and workstations in the multi-user environment. The QuickBooks error 193 0xc1 appears with an error message saying that Windows could not start the QuickBooks DBXX service on the local computer.

Reasons Causing QuickBooks Error 193: 0xc1 when Starting QuickBooks

You need to understand the reasons that cause error 193 0xc1 QuickBooks when starting QuickBooks to resolve it efficiently. We can identify the reasons causing the error through its associated error message, but sometimes it can get confusing. We have listed out for you the various possible reasons behind the error:

1. Presence of duplicate company file names or codes can cause QuickBooks error 193:0xc1.
2. A damaged or corrupt .QBW file can cause the issue.
3. If you have recently merged or deleted customer names, then you may get the error when you try to open the deleted name.
4. The customer list at the remote store gets corrupt.
5. A corrupt or damaged .QBT file in your database can also give you this error.
6. Old version of Windows can also lead to QuickBooks Error 193.
7. The required QuickBooks Database Service file isn’t available.
8. Damaged or corrupt QuickBooks Database Server manager.
9. Improper installation of QuickBooks Desktop can lead to the error.

Now that we are aware of the various reasons that can cause the error 193: 0xc1 Service Fails to Start, let us check the different methods that would help us resolve the issue. However, before that, let’s look at the signs of the 193 error in QuickBooks.

Signs of QuickBooks Error 193

QuickBooks Error 193 leaves the following symptoms when affecting a system:

1. You might experience that your QuickBooks application doesn’t respond.
2. The Windows might also freeze and hang in between.
3. The mouse and keyboard peripherals might not respond to the instructions.
4. QuickBooks features might not be accessible for use.
5. Accessing a company file over the multi-user mode becomes problematic.
6. Error messages related to the error might appear.

These consequences aren’t favorable and it requires users to find immediate troubleshooting methods. Let’s look into them in detail.

Troubleshooting the Error 193: 0xc1 Service Fails to Start

If you are facing the QuickBooks error 193: 0xc1 when starting QuickBooks, you won’t be able to access your company file in multi-user mode. The issue affects your productivity and thus needs to be resolved soon. We have listed below the various methods that can be applied to resolve the issue depending on the reasons causing it.

Method 1: Deleting the .QBT files

You may get Error 193: 0xc1 while trying to open QuickBooks if the .QBT files are damaged or corrupt. You may get rid of the error by deleting the files from both headquarter and remote store. To delete the .QBT files from the server, perform the following steps:

• Open the windows explorer at server by pressing the ‘Windows + E’ key simultaneously or through the Explorer icon on your Desktop.

• Follow the path C: Drive > Program Data > Intuit > QuickBooks Point of Sales x.x > StEX. You can also enter the following in the address bar “C:\Program Data\Intuit\QuickBooks Point of Sale x.x\StEX” and then press the ‘Enter’ key.
• You need to check all the folders in the StEX folder and search for files with .QBT extension.
• Right-click on the files and then select the ‘Delete’ option to delete these files.

After this process, you should delete the files from the remote store through the following steps:

1. Find the search box in your Windows Explorer window.
2. Enter .qbt in the search bar and then press ‘Enter’.
3. Delete all the files that you get in the search result.
4. Clear these deleted files from the recycle bin too.
5. Close the window.

After deleting the .QBT files from server and workstation, you need to create a new remote file. A stepwise guide has been provided below for that:

1. Open your QuickBooks application.
2. Go to the ‘File’ menu, and then click on the ‘Company Operations’.
3. Select the ‘Create New Company’ option.
   
   
   
4. Type your Company Name and then choose ‘Remote Store’.
5. Enter the store number.
6. Send the mailbag from Headquarters to Remote store.

You should be able to resolve the error 193 0xc1 quickbooks through this method. If the error persists then, there could be a possible damage with some components of QuickBooks that can be rectified by performing a clean installation of QuickBooks on your desktop.

Method 2: Clean Installing QuickBooks Desktop

Follow the steps mentioned below for a clean installation of the QuickBooks application on your Desktop to resolve the QuickBooksDB28 service on local computer started and then stopped error.

• Sign in to your computer as an administrator.
• Open the ‘Control panel’ through the ‘Start’ menu.
• Reach the ‘Programs and Features’ section in it.
• Click on the ‘Uninstall a Program’ button.
• Select QuickBooks Desktop from the list of programs that appears.

• Click on the ‘Uninstall/Change’ option and then press ‘Remove’.

After performing these steps, you need to reinstall QuickBooks to your device. The steps are as follows:

1. Click on the QuickBooks.exe file that you have downloaded or run the installation CD.
2. Follow the on-screen instructions and accept the license agreement.
3. Press the ‘Finish’ button to complete the installation process.
   
   
   
4. Press the ‘Next’ button and then enter the License number and the Product number.

You may also read: Move QuickBooks Desktop to a New Computer

Method 3: Manually update Windows 10/ Server 2016 version 1803

You need to go to Microsoft KB4100403 and KB4338548 to get information about resolving the error. There’s a need to select the appropriate Microsoft update catalog. If the user has Windows 10, 13 versions in their system, they need to choose the customer from the list and hit the Shift tab. In the 9 version, hit Ctrl + A. You will reach the customers section. Navigate to the file menu in the headquarter server. Then, validate the mailbag in the store, select the utilities tab and hit the resend option for the same.

Method 4: Verify the Mailbag after erasing customers

QuickBooks error 193 may emerge due to specific glitches in the technical aspects. For instance, the software might merge or remove customer’s names from the list. Troubleshooting this error will require deleting the customers from the QuickBooks customer list:

1. Open the QuickBooks desktop application and select the reports option.
2. Go to check the customer lists.
3. Verify the customers at least two times, ensure to see all the details, and open them.
4. Hit the all options function and tap the I want to option. Hit the delete the customer checkbox.
5. Now, go to files > Utilities > Resend.
6. In the end, verify the store’s mailbag.

Method 5: Let the PC scan the Viruses

You need to analyse the PC for viruses by scanning through any antivirus. Get a trusted antivirus scan and security software that will conduct in-depth scans on your computer. It should detect and remove any virus or malware infections.

Method 6: Update your Windows

Outdated Windows might cause QuickBooks error 193. Resolve the issue by checking and initiating installation of updates as follows:

1. Begin by typing update in the start menu’s search field.
2. Further, hit the Check for updates option.
3. If any updates become available, you need to hit the Install button on them.
4. Start your computer again and run the QuickBooks application to see if any errors exist.

Method 7: Start the QuickBooks Database Service again

QuickBooks Database Service enables you to run QB application and access files in the multi-user mode. Without this component running on the system, you may see error 193 on your screen. Implement the following steps for this method:

1. Initiate the Run window by pressing Windows logo and R keys on the keyboard.
2. Type services.msc here.
3. Hit Enter and find QuickBooksDBXXService from the service list.
4. You need to right-click this service and hit the Restart button.

Method 8: Use QuickBooks Tool Hub

You can run QuickBooks Tool Hub and access a variety of features and tools that can help you run QuickBooks error-free. Do so as follows:

1. Download the QB Tool Hub from the Intuit website (authentic source).
2. Save the downloaded file to an easily accessible location.
3. Go to this location and double-click the .exe file of the tool hub folder (QuickBooksToolHub.exe).
4. After you double-tap it, installation prompts will keep popping on the screen.
5. Accept all the terms and conditions and keep following it to ensure successful installation.
6. After this procedure is over and you have set QuickBooks tool Hub properly on the system, you can open and run it.
7. In the Network issues section, you need to access the QuickBooks Database Server manager option. It will help resolve the issues that are caused due to network problems.
8. Use QuickBooks File Doctor in the company file issues section to repair problems with the file.
9. Repair installation issues by running QuickBooks Install Diagnostic Tool from the QB Tool Hub’s installation issues section.

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Performing a clean installation of QuickBooks Desktop repairs any damaged component and thus your error gets resolved. Through this article, we discussed the various reasons that can cause QuickBooks error code 193 and the various methods that can be applied for its resolution. You should be able to resolve the issue easily through the methods provided above. If you are still facing issues and you need assistance from an expert, then reach QuickBooks Helpline at 1-(855)-542-9309.

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Erica watson

Erica Watson is writing about accounting and bookkeeping for over 7+ years, making even the difficult technical topics easy to understand. She is skilled at creating content about popular accounting and tax softwares such as QuickBooks, Sage, Xero, Quicken, etc. Erica’s knowledge of such softwares allows her to create articles and guides that are both informative and easy to follow. Her writing builds trust with readers, thanks to her ability to explain things clearly while showing a real understanding of the industry.