Error OL-221 in QB can take place when you try to update your bank account in QuickBooks application. Common connectivity issues are one of the most apparent reasons that can evoke error OL-221 in QuickBooks. To resolve the error, it is essential to address the possible reasons that can trigger this technical issue. In this post, we will discuss some primary reasons behind the QuickBooks Error OL-221 and troubleshoot them using some simple steps.
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Table of Contents
What Evokes the QuickBooks Bank Feed Error OL-221?
There are several reasons that can promote the QuickBooks error OL-221 while updating your bank account in QuickBooks:
- If you are using an outdated version of the QuickBooks application or Windows.
- You might be using an inactive bank account.
- If the data in the QuickBooks Company file is damaged.
- Due to improper formatting of the imported file.
- Problem with the QuickBooks Web Connect can also evoke QuickBooks Online error OL-221.
- Common Internet connectivity issues can also give rise to the error.
- When your bank’s server is under maintenance.
You may also see: How to Resolve QuickBooks Error 1723
Things You Need to Consider Before Troubleshooting QuickBooks Error Code OL-221
Before getting started with the troubleshooting solutions, you need to check the below-given points:
- Back up your company file to prevent permanent data loss.
- Update your Internet Explorer to the latest release.
- Make sure that you are running the latest updated version of the QuickBooks application. If not, update QuickBooks to avoid QuickBooks error OL-221.
- Match any pending downloaded transactions.
- Make sure that your Internet connection is intact and Firewall is not preventing QuickBooks from communicating with the server.
- Check if you can login to your financial institution’s website and there are no pending alerts.
How to Fix QuickBooks Online Banking Error OL-221?
Now that you have ensured the above-listed points, follow the below-given solutions with full attention:
Solution 1: Run Verify & Rebuild Data Utility
QuickBooks Verify & Rebuild Data Utility can find and fix the potential data damage issues that can evoke the QuickBooks banking error OL-221. To use the tool, follow the below-given steps:
- From the File menu, select Utilities and then further select Verify Data.
- If you see the message, “QuickBooks detected no problems with your data,” it denotes that there is no data damage in the company file.
- On getting a message that reads, “Your data has lost integrity,” you need to run the Rebuild Data utility to repair the damaged data.
- Again, from the File menu, select Utilities, and then select Rebuild Data.
- Create a backup of your company file when prompted and run the Rebuild Data utility.
- When you see, “Rebuild has completed” click OK to finish.
If QuickBooks error OL-221 continues, jump to the next solution.
Solution 2: Edit Advanced Settings in Internet Explorer
Enable TSL 1.2 security protocol in your Internet Explorer by following the below-given steps:
- Launch Internet Explorer and hit Gear icon to open Internet Options.
- Now go to the Security options from under the Advanced tab.
- Next, you need to uncheck the box for Use TLS 1.0 option.
- After that, mark the checkbox for Use TLS 1.2 option
- In the end, click on Apply and then further click OK.
Restart Windows and check if the QuickBooks error OL-221 is fixed. If not, move to the next solution.
You may also read: How to Fix QuickBooks Error 1722
Solution 3: Check If A Test Company File Can Download the Transactions
This procedure will help you to determine if the company file is causing the error code OL-221 or it is the bank server evoking the trouble. To create a test company file:
- In QuickBooks, from under the File menu, select New Company and then Express Start.
- Now add your bank account that was causing the error.
- Next, try to download the banking transactions to the new company file you have created for testing.
- If you are able to download the transactions, it denotes that the error is with your company file.
- If you are not able to download the transactions, it indicates that the bank server is under maintenance and you need to contact your bank for the resolution of QuickBooks error OL-221.
Need Further Assistance?
This post elaborates on how you can fix error OL-221 when updating your bank account in QuickBooks. If you need expert’s assistance, dial our QuickBooks Technical support number 1-(855)-542-9309. Under our expert’s guidance, you can resolve QuickBooks Error OL-221 with the utmost ease.
Erica Watson is writing about accounting and bookkeeping for over 7+ years, making even the difficult technical topics easy to understand. She is skilled at creating content about popular accounting and tax softwares such as QuickBooks, Sage, Xero, Quicken, etc. Erica’s knowledge of such softwares allows her to create articles and guides that are both informative and easy to follow. Her writing builds trust with readers, thanks to her ability to explain things clearly while showing a real understanding of the industry.