Resolve QuickBooks Error 6190 (Company File Doesn’t Open)

QuickBooks Error 6190 indicates an issue when a user tries to access the company file. Company files contain essential data and not being able to access it can harm the user’s work and delay their routine tasks. However, things won’t go out of control if you follow this article till the end and execute the instructions step-wise.

Thousands of small- and medium-sized business owners rely on the flexible accounting program QuickBooks. It has cutting-edge features and technology that let its users easily manage and monitor their work while achieving their professional objectives. However, this cutting-edge accounting software occasionally experiences issues that may necessitate business owners to pause their work. 

Users regularly mention QuickBooks error Code 6190, -816 as one such error. Technical errors like QuickBooks Error Code 6190 and 816 should be resolved right away to prevent further problems. The message “QuickBooks was unable to open the company file on the hosted machine” appears when this error code appears. The message informs the user that access to the QuickBooks company file is denied.

Is QuickBooks error 6190 interrupting your work routine and causing annoyance? Ring our Helpline Number 1-(855)-542-9309 and talk to experienced experts, who will lift you out of this situation effectively

What is QuickBooks Error -6190 -816?

While using QuickBooks to manage your day-to-day accounting operations, you may receive QuickBooks error code 6190 on your screen abruptly. The error message reads, “QuickBooks was unable to open the Company file (path) located on the host computer.” Additionally, the error message suggests you close the application on the arrival of the error. You can identify the problem with the following symptoms of QuickBooks error code (-6190, -816) as given below:

• An error message with QuickBooks error code 6190 appears all of a sudden and crashes the active Window.
• Slow performance of Windows, especially on the mouse or keyword inputs.
• Frequent freezing of the computer on running the same program due to QuickBooks error -6190.
• The error can also crash your system.
• QuickBooks error 6190 816 Error: Multi-user mode not working.

You may also see: How to solve QuickBooks Error 6073

Causes behind the QuickBooks Error 6190 816

Several reasons can bring cause error 6190 816 in QuickBooks desktop, and we have listed below the most usual ones.

• The most likely reason is Network descriptor file is damaged.
• The transaction log file is not updated on a system where you are trying to update the company file, prompting QuickBooks Error 6190 and 816.
• Maybe you are trying to access the damaged company file.
• When a company file is opened by a user in single-user mode and another user tries to open the same company file, QuickBooks error code 6190 and 816​ may appear.
• A mismatch between the QuickBooks Transaction Log File (.tlg file) and the QuickBooks company file (.qbw file) can lead to this error. 
• A corrupted QuickBooks Data file can also result in QuickBooks error codes 6190 and 816. 
• Infections due to malware or virus can also cause these errors to emerge. 
• When the company file faces issues on the server because the file is opened on any of the workstations, it can lead to QuickBooks Error -6190. 
• Trying to access the company file through an external storage device can cause problems in systems connecting and thus, leading to errors. 
• Incomplete or partial software installation can prompt QuickBooks error -6190 to arise.
• Windows registry corruption due to recent modifications in the software is also the leading reason for this error.

Why does a user get QuickBooks Error 6190 816?

Like any other error code in series 6000, QuickBooks error code 6190 also occurs while opening the company file. The error typically occurs when multiple users try to open the same company file in the single-user mode. Discrepancies between the transactions file and the company file can also evoke the QuickBooks error code (-6190, -816) in QuickBooks. There are several other reasons that can prevent you from accessing your company record. In this post, we will discuss the steps that can help you troubleshoot the possible causes behind the QuickBooks error 6190 816. Read this post until the end!

What happens when you troubleshoot QuickBooks error 6190 and 816 incorrectly?

Before you start debugging the QuickBooks error code 6190 816, make sure that the below-enlisted outcomes are just for awareness purposes, So there is no guarantee that this will surely happen:

• The whole multi-user system settings get reset due to QuickBooks error code 6190 and 816 troubleshooting.
• Company file transaction lost and this can happen partially as well as entirely the company file data get flash.
• You may experience QuickBooks keeps crashing usually while rectifying QuickBooks error 6190, 816.
• QuickBooks Error -6190 may also lead the QuickBooks backup failed problem.

Note: While you’re troubleshooting, it is better to connect with our experts via live chat or Dial 1.855.542.9309 to avoid unexpected errors.

How can you fix Intuit Error 6190?

After knowing the possible causes behind the QuickBooks error 6190 and 816, fix them by following the below-given solutions carefully:

Solution 1: Use the best solution QuickBooks Tool Hub

The QuickBooks Tool Hub is a place where you can launch a relevant tool to fix common issues like 6190 error QuickBooks. To use the tool hub:

Step 1: Download and install the QuickBooks tool Hub

• From Intuit’s legit website, download QuickBooks Tool Hub.
• Save the downloaded file to a suitable location where you can easily access it.
• Now run the downloaded QuickBooksToolHub.exe file to proceed further.
• Follow the on-screen instructions carefully and agree to the terms and conditions to install it.

Step 2: Use Company File Issue Tab to Repair the File

• Start QuickBooks Tool Hub application.
• In the Home of the QuickBooks Tool hub, Select the “Company File Issues” Tab.

Note: Loading of QuickBooks File doctor may vary from system to system, However in case it won’t open, So you can go and manually search “QuickBooks file doctor” in the Search Tab.

• Now, select the damaged company file, and begin the repair process for error 6190 and 816 QB.

Step 3: Use the network issue Tab to Diagnose network glitch

• Open the QB Tool Hub Program, and Select the network issue tab.

• Click on the QuickBooks database server manager, and it will open the database server manager.
• Next, select the Company file folder location from the file browser, and it will start the diagnose.
• Wait till the diagnose process ends.  

Note: Make sure to apply step 3 on the server computer where the database server manager is installed. It may take a few minutes to complete the diagnose process. However, if in case afterward still error is showing, then you can contact our QuickBooks team via placing a call at 1-855-542-9309

Solution 2: Make best use of QuickBooks Refresher Tool

The QuickBooks Refresher Tool can help users to fix various technical problems and errors. To use the tool, follow the below-given steps:

• Download QuickBooks Refresher Tool in the first place.
• Now double-click the downloaded qbrefresherv1.exe file.
• Terminate all the programs running in the background using Task Manager.
• Now follow the on-given instructions carefully to refresh the QuickBooks application.
• When you are done, reopen the QB company file and check if the QuickBooks error code 6190 is resolved.

If QuickBooks error code 6190 is still not resolved, try the next troubleshooting technique for QuickBooks Desktop Error code 6190 and 816.

Solution 3: Resolve .ND and .TLG file Abnormalities Manually

To fix the data discrepancies between the QuickBooks company file and the transaction log file causing error 6190 in QuickBooks Desktop, follow the below-given steps:

Note: Make sure to use the same computer on which the company file is stored.

• Open QuickBooks and navigate to the folder containing the QuickBooks company file.
• Right-click on the company file and select Rename from the drop-down list.
• Rename the corresponding Network Data & Transaction Log file and exit QuickBooks.
• Reopen QuickBooks and try to access the company file to check the status of error 6190 QuickBooks Desktop.

You may also read:  How to solve QuickBooks Error 6130

Solution 4: Correctly set up the Firewall Port and program exception

If the File doctor and other methods don’t work, and still error 6190 816 appears on the screen, you can try to configure your firewall inbound/outbound networks rule according to QB programs. We have added below a list of programs and Ports for firewall programs to be enabled in order to fix QB Error 6190:

Here’s List of QB Programs

• QbcfMonitorService.exe.
• QBDBmgrn.exe.
• QBUpdate.exe
• QBServerUtilityMgr.exe
• DBManagerExe.exe

Ports

For QuickBooks 2020 and Later version supports dynamically allocation of ports, So you don’t need to and For earlier versions have added below.

• 2020 and Future version : 8019, XXXXX.
• 2019: 8019 XXXXX.
• 2018: 8019 56728 55378-55382.
• 2017: 8019 56727 55373-55377.

Solution 5: End all the QuickBooks Process inside the Server

• Login in the Server Computer with Admin credentials.
• Then, Press Keyword Ctrl + Shift + ESC button to start the Task manager.
• Click on User Tab and There you can see Each user process.
• Now, End process the following processes: QBDBMgrn.exe, QbcfMonitorServices.exe, QBW32.exe.
• At Last, Open the multi-user mode to see if the 6190 error remains.

Solution 6: Fix the Windows Registry Issues

QuickBooks file registry gets corrupted due to alterations in the software. Let’s look into how you can fix it and prevent getting error 6190:

• Press the Windows icon on the keyboard and type Command in the search space.
• Hold the Ctrl and Shift keys together and then press Enter. It is critical to run the system in admin mode. If you’re not doing so, do it at the earliest.
• You will get redirected to the command prompt when you follow the instructions on the screen. 
• Here, you need to enter the command ‘regedit.’ 
• An editor for Windows registry will open where you will need to click the key that relates to the error 6190 in QuickBooks Desktop.
• The next steps involve exporting the key and saving it on the desktop.
• Accomplish the instructions on the screen to finish the rest of the procedure.

Solution 7: Utilize Disk Cleanup Tool

Having temporary and junk folders can cause errors to emerge in QB. Resolve them using the disk cleanup tool:

• Launch the Run command by searching run in the start menu or pressing Windows + R keys.
• Ensure you run the system as an admin to accomplish this solution.
• Type cleanmgr in the run window and press Enter.

• The disk cleaner window will open where you need to choose the local drive to clear.
• Wait for the scan to end, and you will be left with the files to erase.
• Delete them and try accessing the QB company file now.

Need further assistance To Fix the QuickBooks error 6190!

This post describes the steps to QuickBooks Error 6190 in a comprehensive manner. However, if you have any doubts related to the steps or error endures, get them answered by dialing our QuickBooks Helpline Number 1-(855)-542-9309. Our ProAdvisor Solutions experts will guide you in troubleshooting error 6190.

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Erica watson

Erica Watson is writing about accounting and bookkeeping for over 7+ years, making even the difficult technical topics easy to understand. She is skilled at creating content about popular accounting and tax softwares such as QuickBooks, Sage, Xero, Quicken, etc. Erica’s knowledge of such softwares allows her to create articles and guides that are both informative and easy to follow. Her writing builds trust with readers, thanks to her ability to explain things clearly while showing a real understanding of the industry.