QuickBooks is a widely used application among small and medium-sized enterprises, and it offers its services through different variants and versions. QuickBooks Desktop variants come for both Windows and Mac users. It provides a comprehensive solution to make accounting-related business processes easier for its users but may also show errors at times. One such error is QuickBooks crash catcher mac. The error may appear in Mac operating systems if the application has not been updated for a long time. Through this article, we will discuss the reasons that can cause the issue and the methods that can be applied to resolve the crash catcher QuickBooks mac.
“If you are facing QuickBooks Crash catcher error and need help from an expert for troubleshooting, then contact QuickBooks Desktop Direct Support at 1-(855)-542-9309”
You may see also: QuickBooks won’t open my company file
Table of Contents
Why does Provoke QuickBooks crash catcher mac?
QuickBooks Mac 2016 crashes constantly for various reasons, and the error message can appear on your screen suddenly.
If you have ignored the QuickBooks software and maintenance updates for long and you continue to use the outdated version, you may come across QuickBooks Crash catch error. Various reasons can prompt the issue as mentioned below for you:
- If the company file is unverified, then it can give you the crash catcher error.
- A damaged or corrupt company file can also cause the issue.
- Operating QuickBooks without sufficient admin rights can be the reason for the error.
- Any application running in the background messing with the QuickBooks operations can cause the issue.
- System configuration becomes messy, or a boot issue appears.
Now that we understand the reasons that can cause the error, let us move on to the troubleshooting methods to resolve it.
How to Resolve QuickBooks Crash Catcher Error in Mac
There are various reasons for this error, and thus multiple methods can be applied to resolve the QB crash error in Mac. Follow the methods in the order given below to resolve the issue:
Method 1: Updating QuickBooks to Resolve crash catcher quickbooks mac
Follow the stepwise guide to update your QuickBooks application to the latest update and resolve QuickBooks crash catcher Mac:
- Reach the ‘Help’ menu and then click on the ‘Update QuickBooks Desktop’ option.
- Click on the ‘Update Now’ button and mark the ‘Reset Update’ box as checked.
- The download of updates will start when you click on the ‘Get Updates’ option.
- Restart the application when the download completes.
- Follow the on-screen instruction and install the downloaded updates.
If the outdated application had caused the issue, then it should get resolved through this process. If the error persists, then you should use the Verify/Rebuild Data tool to resolve the crash catcher QuickBooks mac.
Using Verify/Rebuild Data Tool to Correct QuickBooks Crash Catcher Error in Mac
The detailed steps to use the Verify/Rebuild Data tool and resolve the QuickBooks Crash Catcher Error in Mac are as follows:
- Go to the ‘File’ menu in your QuickBooks application.
- Reach the ‘Utilities’ section and then click on the ‘Verify Data’ option.
- It will scan your data for underlying issues after that.
- Go to the ‘Utilities’ section again under the ‘File’ menu.
- Click on the ‘Rebuild Data’ option this time.
- Wait for the process to complete and run the application again to check if the error has resolved.
- You can use the ‘Verify Data’ option again to see if there still appears any issue.
If you continue to receive the “Crash Catcher screen QuickBooks must quit” error message, then you should also add a new Mac user account to see if it resolves the Error “crash catcher quickbooks mac”.
Method 3: Adding another Mac User
- Reach the ‘Preferences’ tab in the system.
- Click on the ‘Users and Groups’ option.
- Add a new user and assign admin rights to the newly created user.
- Log in to the system with administrator credentials and then open the software.
Method 4: Running the Computer in Safe Mode
Follow these steps to perform the process:
- Shut down your PC.
- Turn on your PC by pressing the power button but press the ‘Shift’ key and hold it till the PC opens.
- Open the QuickBooks application
- Try to perform the operation that you were trying to perform before the issue appeared.
If the error doesn’t appear now, then it was caused due to an application running in the background interfering with your QuickBooks application.
- Return to normal mode by restarting the computer normally.
- Go to the task manager of your computer.
- Stop programs individually to check the program interfering with the QuickBooks application.
- Prevent the interfering program from running through the Task Manager.
You may read also: QuickBooks Error 80040408
Need assistance to Fix crash catcher quickbooks mac?
Performing this process should resolve the error. Through this article, we discussed the reasons that can cause the QuickBooks Crash Catcher error when using QuickBooks Desktop for Mac and also the methods for troubleshooting the issue. You should be able to resolve the error using the methods stated above. If you continue to face the issue and you need an expert’s assistance for resolution, then reach QuickBooks Desktop Technical Support at 1-(855)-542-9309.
Erica Watson is writing about accounting and bookkeeping for over 7+ years, making even the difficult technical topics easy to understand. She is skilled at creating content about popular accounting and tax softwares such as QuickBooks, Sage, Xero, Quicken, etc. Erica’s knowledge of such softwares allows her to create articles and guides that are both informative and easy to follow. Her writing builds trust with readers, thanks to her ability to explain things clearly while showing a real understanding of the industry.