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How to Fix Payroll Mistakes in QuickBooks? Answered

QuickBooks inculcates multiple features and tools that reduce manual labour and the risk of errors. Nevertheless, since humans operate the application, they are bound to make some errors while recording figures. It can vary from being a tiny mistake to a huge blunder. We can resolve those mistakes to an extent; after that, you have to make adjustments. In this blog, we will focus on discussing some common payroll errors that users make. If you too have the big question – “How to fix Payroll Mistakes in QuickBooks?”, continue reading our blog below.

If you could not find your error in the blog and need help on something similar, we recommend you get in touch with our experts to discuss this further. Call QuickBooks Helpdesk at +1-855-542-9309 right now.

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How to Correct QuickBooks Payroll Mistakes When Overpayment is Made?

There can be instances where you accidentally overpaid an employee. In this case, you need to modify the journal entry in your books and also balance the overpaid amount. This is how you can do so-

  1. First, you must get in touch with the payroll provider to check the exact overpaid sum of money.
  2. Open QuickBooks.
  3. Tap on the Accountant menu.
  4. Choose the Make General Journal Entries option.
  5. Enter the Date and the Entry Number for your Journal Entry in the given fields.
  6. Move to the Account section.
  7. Select the checking amount and the appropriate payroll account.
  8. Go to the Credit section now.
  9. Type in the amount you overpaid for the checking amount.
  10. Next, you need to go to the Debit section.
  11. Enter the overpaid sum for the payroll account.
  12. Type in your employees’ name.
  13. Hit the Save & Close button.
  14. The amount is balanced now. You can reconcile it from here.

How to Fix a Mistake on a Payroll Check?

There can be various types of errors made in the payroll check, wherein incorrect details are entered by mistake.

If the paycheck is not yet cashed or issued, you can fix the mistake by making changes in the initial check-

  • Open QuickBooks.
  • Locate the Employee’s paycheck and open it.
  • You should now be on the Review Paycheck window.
  • Click on the Unlock Net Pay button.
  • You need to override the numbers to fix the deduction issues.
  • Check the information again to avoid any further errors.
  • Hit the OK button.
  • You can now reprint the paycheck.

But, if the paycheck has been processed, the only option to rectify the error is to issue a reimbursement check and make an adjustment in the liability to balance your report. This is how you can adjust the liability-

  • Click on the Employees tab in QuickBooks.
  • Select the Payroll Taxes and Liabilities option.
  • Choose to Adjust the Payroll Liability.
  • Input the exact dates in the given fields.
  • Select the Employee button.
  • Move to the Item Name section.
  • Here, you must carefully select the current tax item.
  • Go to the Amount section.
  • Enter the negative excess amount here.
  • Hit the OK button.

Direct Deposit Payroll Correction in QuickBooks

Users often make errors in their gross pay for their payroll while using Direct Deposit, and to rectify it, they can either cancel the payroll or edit the gross pay, depending on the situation. Follow the instructions below to make these amendments-

  1. We need to check the current payroll status.
  2. Press the Employees tab in QuickBooks.
  3. Select the My Payroll Service option.
  4. Choose Account / Billing Information.
  5. Use your login credentials to proceed in Intuit.
  6. Go to the Direct Deposit screen.
  7. Click on View Payroll Activity.
  8. Enter your Direct Deposit PIN in the given field.
  9. Look for the check to stop/cancel.
  10. If it can be cancelled, click on Employees again.
  11. Tap on Edit/Void Paychecks.
  12. Move to the Show paychecks through/from the section. Here you need to amend the dates to the date of the check.
  13. Choose the check to be cancelled.
  14. Press the Void button.
  15. If the program prompts a permission box, select Yes.
  16. Press Void again.
  17. Accept the Terms and Conditions.
  18. If you want to cancel multiple checks, follow the procedure again and close the window.
  19. Go back to the Employees tab.
  20. Click on Send Payroll Data.
  21. Hit the Send button.
  22. Direct Deposit will no longer include these checks.

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It is time to wrap up our blog on – How to fix Payroll Mistakes in QuickBooks? We hope that we were able to cover some common issues that QuickBooks users go through. If your query was not resolved through the solutions above, or if you require technical assistance in another aspect of QuickBooks, it is best to dial QuickBooks Payroll Support Number +1-855-542-9309. You can directly speak with a consultant and undo your mistake within a few minutes.

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