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Easiest Method to Enter a Refund in QuickBooks Explained

Many times, a user gets a refund for an overpaid order or service or if the vendor did not deliver the full order due to any reason. Mid to Small-sized businesses use QuickBooks Desktop to account for all the business transactions, including refunds from vendors. So, it is important to enter a refund in QuickBooks Desktop, so there are no differences between the QuickBooks records and the bank records. Read the blog till the end for the whole procedure.

“The process to enter a refund in QuickBooks Desktop is not very technical and relatively easy. However, you may need expert assistance if you run into an error while following the given steps. Dial Pro Advisor Solutions’ Support Number 1-(855)-542-9309 anytime and get immediate help”

You may also see: QuickBooks Error UEXP

How to Enter Vendor Refund in QuickBooks Desktop?

There are different ways to enter a vendor refund as the nature of the refund varies from user to user. We have mentioned possible situations and the steps to follow to enter a refund in QuickBooks Desktop application.

Situation 1- If the vendor sends a refund check for a paid bill

Below are mentioned the steps to record a refund check from a vendor in QuickBooks.

Make a Deposit of the vendor check

  1. Open
    QuickBooks and head to the Banking
    menu.
  2. Click on
    Make Deposits and click on OK if the Payment to Deposit window pops up.
  3. Under
    the Make Deposits window, click on the received from the drop-down
    and select the vendor’s name who sent the refund.
  4. Select From Account drop-down and choose thecorrect Accounts Payable account.
  5. Mention
    the actual amount present on the vendor’s check in the Amount column and fill the other optional fields like a check number, payment
    method, memo, etc., if required.
  6. Click on
    Save & Close and

Create a Bill Credit for the returned amount

  1. Go to
    the Vendors menu and choose the Enter Bills option.
  2. Click on
    the Credit radio button to record the return of goods.
  3. Mention
    the Vendor Name and click on the Expenses tab.

Note- If the vendor sends a refund check for returned item, click on Items tab instead.

  • Enter
    the Accounts on the original bill and fill in the correct
    amount for each account under the Amount column.
  • Click on
    Save and Close.

Apply the Deposit to the Bill Credit

  1. Go back
    to the Vendors menu.
  2. Choose
    the Pay Bills option and look for the Deposit identical to
    the Vendor check amount.
  3. Click on
    Set Credits and link the Bill Credit created earlier
    in the steps.
  4. Select Done and then Pay Selected
    Bills
    .

Note: The above steps can also be used in case if the vendor sends a refund check that is not related to an existing bill.

Situation 2- If a vendor sends a refund check on behalf of the original Vendor

Make a Deposit for the vendor (not the original vendor) who sent the refund check

  1. Open
    QuickBooks and head to the Banking
    menu.
  2. Click on
    Make Deposits and select OK if the Payments to Deposit window comes up on the screen.
  3. Choose
    the vendor who sent the refund from the Received from drop-down and
    click on the correct Accounts
    Payable
    account from the From Account drop-down.
  4. Select
    the Amount column and mention the actual amount of the
    refund.
  5. Fill in
    the rest of the optional fields and click on Save & Close.

Make a bill for the Deposit Amount and post it to the Deposit

  1. Head
    over to the Vendors menu and click on Enter Bills.
  2. Choose
    the vendor who sent the refund under the Vendor field and mention
    the amount of the refund on the Amount
    Due
    field.
  3. Click on
    the Expense tab and choose a Wash Account from the Account field.
  4. Mention
    the amount of the refund under the Amount
    field and click on Save & Close.
  5. Hover
    back to the Vendors menu and click on Pay Bills.
  6. Click on
    the Bill and choose Set Credit.
  7. Click on
    the Credit and then Done.
  8. Choose Pay Selected Bills and select Done.

Make a Credit for the Original Vendor

  1. Click on
    Enter Bills under the Vendors menu and choose the Credit radio button.
  2. Mention
    the original vendor in the Vendor field and enter the refunded amount in the Credit Amount field.
  3. Click on
    the Expense tab and choose the account mentioned on the
    original bill in the Account field.
  4. Mention
    the amount of the refund in the Amount
    field and click on Save & Close.

Make a Bill for the Amount of the Credit affecting the Wash Account and apply the Bill to the Credit

  1. Choose Enter Bills under the Vendors menu and mention the vendor who sent the
    refund in the Vendor field.
  2. Mention
    the refunded amount in the Amount
    field and click on the Expense tab.
  3. Under
    the Account field, choose a Wash Account and enter the
    amount of the refund in the Amount
    field.
  4. Choose Save & Close and head back to the Vendors menu.
  5. Click on
    Pay Bills and choose the Bill and Set Credit.
  6. Select
    the Credit option and click on Done.
  7. At last,
    click on Pay Selected Bills and then Done.

Situation 3- If the vendor sends the refund as a credit card payment

Below are mentioned the steps to enter credit card refund in QuickBooks.

  1. Open
    QuickBooks and under the Banking menu, click on Enter Credit Card Charges.
  2. Choose
    the credit card account from the Credit
    Card
    drop-down.
  3. Click on
    the Refund/Credit radio button and select the correct Vendor name.
  4. Mention
    the Date, Ref
    No.
    , and the Amount.
  5. Describe
    the transaction under the Memo field for future references.
  6. Click on
    the Item tab and mention the items and the amount
    from the refund if the items are returned. If not, click on the Expenses tab.
  7. Choose
    the correct Accounts and mention the Amount.
  8. At last,
    click on Save & Close.

You may also read: How to Configure QuickBooks ODBC Driver

While concluding the blog on the steps to enter a refund in QuickBooks Desktop, we hope that the readers will benefit from the steps mentioned above. We have tried our best to make the content easy to understand, but some phrases might be a little difficult to follow. To get an expert assisting you with the process on the line, Pro Advisor Solutions’ Direct Helpline Number 1-(855)-542-9309 anytime.

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