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Dealing with QuickBooks Error 324! Here’s How to Fix It

Error 324 in QB indicates that the QuickBooks Self Employed app cannot locate the account while logging into your financial institution’s website. It typically occurs when the bank account is closed and no longer shows on the website. QB error 324, also known as banking error, can happen for multi-faceted reasons. This post will discuss the various aspects of QuickBooks error 324 and fix it using some practical steps.

“Are you struggling to overcome QuickBooks Error 324? Reach out to Our Support at 1-(855)-542-9309 and get in touch with experienced QB professionals. They’ll guide and assist you with proper insights into the error”

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What does QuickBooks Error 324 Mean?

QuickBooks 2023 Error 324 emerges in QuickBooks Online or QuickBooks Self Employed when the application cannot find the account you set up while trying to connect to the credit card or bank’s website. Your payments won’t go through because the connected account becomes inaccessible. This error may arise due to various reasons, which include possible changes at the bank’s end. So, you will have to look for resolutions or wait until everything gets fine. 

We have laid down detailed troubleshooting steps to let you eliminate error 324 QuickBooks. If you remain stuck, you can contact our QuickBooks professionals for expert assistance.

Possible Causes Behind QuickBooks Error Code 324

QuickBooks error 324 can take place due to several reasons you can find in the below-given list:

  1. Improper installation of the QuickBooks application.
  2. A corrupt download of the QB installation file.
  3. Your bank or the credit card company has changed your bank’s account name or other info, leading to QuickBooks error message 324.
  4. Your financial institution issued a new account or credit card.
  5. When QuickBooks related windows get corrupt due to virus or malware attack.
  6. Error code 324 in QuickBooks can also take place due to accidental deletion of an essential QuickBooks related file.
  7. Corruption in the Windows registry.
  8. You have changed your account name or other essential information on the bank or credit card institution’s website. 
  9. If you have closed your bank or credit card account, you will experience QuickBooks online error code 324. 
  10. Your bank/ financial institution’s server might have moved or is down for maintenance.

When you see the error flashing on the screen, it can cause interruptions in various aspects. So let’s look into them to understand the depth of this error.

Symptoms of QuickBooks Banking Error 324

When Intuit error 324 takes place, you may experience the following symptoms on your screen:

  1. An active window crashes with the arrival of the error.
  2. QuickBooks error message 324 appears on the screen.
  3. The system frequently crashes when you try to run the same program.
  4. PC freezes periodically for a few seconds.
  5. Making any payment through a credit card or bank account becomes troublesome.
  6. You cannot connect to your bank or credit card account. 
  7. Your mouse and keyboard peripherals don’t respond due to QB error code 324. 

Now that you have enough details about the error, it’s time to dive into troubleshooting to eliminate the error from the core. We have brought expert-recommended solutions to ensure the problem doesn’t arise again.

How to Resolve QuickBooks Online Banking Error 324?

Now that you have seen all the possible causes and symptoms of the error 324, follow the below given solutions to get rid of the error:

Solution 1: Update Your Connections and Check If It Is Intact

Firstly, you need to ensure that your bank and credit card details are up-to-date on both QuickBooks and the financial institution’s website. To check it, you can undertake the following resolutions to ultimately fix QuickBooks bank error 324:

In QuickBooks Online:

  1. Log in to QuickBooks Online by entering the accurate login credentials.
  2. Next, go to the Banking menu or the Transaction menu.
  3. After that, you need to select Update.
  4. If the QuickBooks error 324 persists, try to locate a banner on the Banking menu, or Transaction menu. Then, select Check connections link and follow the on-screen instructions for the error resolution.

In QuickBooks Self Employed:

  1. Log in to QuickBooks Self Employed in the first place to start the procedure.
  2. Next, you need to select the profile icon and then further select Bank accounts.
  3. After that, select Refresh all.
  4. If QB error 324 continues, go to the Transactions menu, and then look for a banner.
  5. Now select Check connections link and then follow the appropriate steps to resolve the issue.

Solution 2: Clean Out Your System Junk

To clean up Windows system junk files, follow the below-given steps:

  1. Click the Start button and then enter Run in the search box.
  2. Now press and hold CTRL + Shift keys together and press Enter.
  3. When you see the permission box on your screen, click Yes.
  4. Next, you need to type “cleanmgr” and click Enter.
  5. In the Disk Cleanup Dialogue Box, you may choose the categories you want to clean.
  6. In the end, click OK, and it will start the cleanup process.

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Solution 3: Get all Windows Updates

If you have outdated Windows, you may get troubled by error 324 in QuickBooks Online. Thus, installing all the Windows updates become necessary to run the banking operations smoothly. You can do so as follows:

  1. Tap the Start menu and type Update in the search field.
  2. Hit Enter and check for updates.
  3. If you see any available, click the Update now option to install them all.

Solution 4: Use Windows System File Checker

The Windows System File Checker will scan and repair all your system files and fix any problems. Take the following steps for this method:

  1. Go to the Start menu on your system and type cmd in the search field. 
  2. The Command Prompt window will emerge in the results. Right-click it and choose the Run as administrator option. 
  3. You will see a blank black window with a blinking cursor indicating your need to enter a command.
  4. Type SFC/Scannow here and press Enter on the keyboard.
  5. The system file checker scan will run and resolve the problems automatically. 

Solution 5: Fix corrupt registry entries

If you face error 324 due to corrupt Windows registries, you may face considerable problems. So, fix them by taking the following steps:

  1. Tap the Start button and type cmd to get command prompt search results. Do not press the Enter key on your keyboard yet.
  2. Press Ctrl and Shift keys simultaneously on the keyboard and hit Enter.
  3. The Command Prompt window will open with admin privileges.
  4. Type regedit in the search box and hit Enter.
  5. Select the 324 error-related key that you wish to back up from the registry editor.
  6. Once this is over, select Export from the File menu.
  7. Now, visit the folder where you have saved the backup key and save it in the list.
  8. Choose Branch to Export in the range box on the screen.
  9. Hit Save after finishing these steps.
  10. Ensure that the files are saved with the .reg extension.
  11. Now, back up QuickBooks related registry entries to fix the problem.

Solution 6: Restore the recent system changes

Undo the recent changes in the Windows system to fix error 324. Do so as follows:

  1. Tap the Start menu.
  2. Type system restore in the search space and hit Enter.
  3. Click the system restore result as it appears.
  4. Enter the administrator credentials to perform this task.
  5. Some wizards will appear on the screen. Execute them all to choose any restore point. Hopefully, the system will restore completely. 

Solution 7: Undertake a complete malware scan

Your system might get infected with viruses or malware. It may cause considerable problems, like essential files getting corrupted, etc. Prevent and protect your system from these issues by taking an in-depth antivirus and malware scan. A full malware scan will eliminate all the issues from the core.

Solution 8: Update your system drivers

If your system drives are outdated, you may face problems running QuickBooks. You’ll have to update your system drivers to keep functioning smoothly. 

Solution 9: Reinstall QuickBooks

If no solution works, you have the option to uninstall and reinstall QuickBooks. It requires you to back up your files beforehand to keep them safe. Similarly, you’ll need to keep your license and product information handy to enter later when prompted. Reinstall QuickBooks as follows:

  1. Go to your device’s control panel.
  2. Choose to Uninstall a program from the Programs and Features section.
  3. Select QuickBooks Desktop from the application list showing the currently installed programs on your device. 
  4. Uninstall QuickBooks Desktop by executing all the prompts regarding the same.
  5. After finishing this process, you can clear the space left by the system.
  6. Next, you need to reinstall the app from authentic sources. 

Solution 10: Use QuickBooks Tool Hub

QuickBooks Tool Hub can help you fix all the problems and glitches that your application may face. It contains various sections to address different issues. Download the QB Tool Hub as follows:

  1. Access the QB’s official site.
  2. Find the download link for QB Tool Hub.
  3. Save the file to a preferable location.
  4. Now, go there and double-tap the QuickBooksToolHub.exe installation file. 
  5. The installation wizards will emerge and help you proceed with the installation. 
  6. Set up the tool hub and start using it.

If the improper installation is the cause of QuickBooks error 342, use the QuickBooks Install Diagnostic tool. It is available in the Installation Issues section. Further, you can use Quick Fix My Program from the Program problems tab.

When you get a new account number or credit card

As avid QuickBooks users, you recognize that errors like banking error 324 in QuickBooks emerge because you haven’t updated your information. One such case can be that you have gotten a new account number or a credit card. If this is the case, you need to take the following actions:

If you wish to keep your old account in QuickBooks

In such cases, you need to follow the steps to disconnect the account. Then, you will need to connect or link the new account to your chart of accounts. 

If you want to create a new account in QuickBooks

Such situations ask you to take action to create a new account in QuickBooks Online. Then, you will link this account to the chart of accounts. Next, disconnect the old account, and follow the steps to merge the old and new accounts.

Get More Help!

The solutions discussed in this post can help you in troubleshooting Intuit error code 324. If you have any doubt in your mind or facing any technical unease, get in touch with QuickBooks Direct Support at 1-(855)-542-9309. In no time, you will be connected with one of our QB experts who will take your request and help you in troubleshooting QuickBooks error 324.

FAQs

How to disconnect and reconnect a new bank account or credit card to fix error 324?

Disconnect your old bank account to resolve error 324 as follows:

  1. Tap Banking menu > Banking tab
  2. Select tile > Pencil icon for the bank account.
  3. Move to edit account info.
  4. Tap the checkbox stating disconnect this account on save. 
  5. Tap save and reconnect the account.

Now, connect a bank or credit card account as follows:

  1. Hit the Banking/ Transactions menu and choose Banking.
  2. If an account already exists, choose Add/ Link account. Move to Connect account on the landing page if no account is there.
  3. Locate your bank and upload your transactions manually.
  4. Choose to continue and enter the correct banking credentials.
  5. Keep following the steps and security checks on the screen.
  6. Choose the accounting type and other details and finish the setup process.
  7. Click Connect.

Hopefully, this procedure will resolve this QuickBooks error from the root. It will help you log in with the updated information, eliminating the possibility of an error.

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