Learn in-depth about Error Initializing QBPOS Application Log

When you open the QuickBooks Desktop Point of Sale application, you may experience the error initializing QBPOS application log. Some specific reasons may trigger this error. So, if you’re getting uncomfortable and chaotic because of the error, here’s a detailed guide to consider with easy-to-understand and logical troubleshooting steps. 

QuickBooks Desktop Point of Sale is an excellent all-in-one solution for retailers. The QBPOS software facilitates immediate and automatic sales data entry from the POS app to the bookkeeping data. Other crucial QuickBooks POS highlights include filtering the scanner tags, preparing charge cards, value queries, receipt notes, etc.

However, QuickBooks POS is prone to glitches and errors like any other technical product. One of these errors includes the QuickBooks error initializing QBPOS application log. So let’s dive into this error and read everything about it comprehensively. 

Are you struggling to eliminate QuickBooks error initializing the QBPOS application log? Feel free to let the QB experts handle the situation by contacting them at 1-855-542-9309. They’ll guide you in the apt direction and assist you throughout the process

What does QuickBooks Error Initializing QBPOS Application Log Mean?

The QBPOS error initializing may emerge when you launch QuickBooks Desktop Point of Sale. The error usually appears because of incompatibility between Windows and QuickBooks files. So you’ll have to take a few steps to resolve the error.

The error message accompanying this problem states:

“Point of Sale Native Error: Error initializing QBPOS Application Log. If this happens every time you launch the program, please get in touch with Technical Support.” 

Thus it is important you need to understand the causes to resolve the QBPOS error initializing. 

Triggers of QuickBooks Error Initializing Application Log

The following reasons may be why you face the QBPOS Shell has Stopped Working error:

1. The Windows Files may be corrupted.
2. Viruses, malware, or other attacks may damage or harm your Windows framework files.
3. Your QuickBooks application might be out-of-date and doesn’t match the POS requirements.
4. The QBPOS Shell Folder might be damaged, causing the error.
5. Improper app installation can invite the error into the system.
6. You may face this error when you do not enter the QuickBooks Desktop Point of Sale application as an administrator.
7. The error emerges when you try launching the QuickBooks Point of Sale. 

Due to the error initializing QBPOS application log, you may face some consequences. These common consequences have been listed in the section below.

Signs of QuickBooks Error Initializing

The recognizable signs of QuickBooks Error Initializing QBPOS application log are as follows:

1. You won’t be able to open and use QuickBooks Point of Sale. 
2. QuickBooks Point of Sale Native Error will emerge on the screen.
3. Windows and QuickBooks application crash, freeze, and lag. The sluggish performance may spread to other running programs in the background.
4. The mouse and keyboard instructions do not receive timely responses. 

Thus, it would help if you had effective troubleshooting as soon as possible. That is why we have listed the best solutions in the following section, recommended by the experts themselves.

Troubleshooting Methods to Rectify QuickBooks POS Error Initializing

Here are the different rectification solutions to implement when you wish to eradicate the error initializing QBPOS application log:

Method 1: Edit the QBPOS Shell Folder Contents

When an error arises from a damaged QBPOS Shell Folder, you must edit its contents and rectify the situation. Do so as follows:  

Terminate QBPOSShell Task

The steps involved are:

1. Open the Task Manager by pressing Ctrl + Alt+ Del keys together.
2. Head to the Processes tab.
3. Highlight the process named QBPOS Shell.
4. Choose to End Task.

Display Hidden Folders

Follow the steps below:

1. In the Windows Start menu, type File Explorer.
2. Enter and open the search results. Click the File Explorer icon.
3. Move the cursor to the View tab.
4. Hit the Hidden Items checkbox.

Make Changes to the name of the QBPOS Shell Folder

You can change the QBPOS Shell folder name to repair it as follows:

1. You’ll need to browse the path C:\Users{User logged on}\AppData\Local\Intuit.
2. Access the (QBPOSShell.exe_URL…) having the latest modified date.
3. Here, right-click the user.config file. Choose the Rename option. 
4. Change the name of the file to “user.configold.” 
5. Exit this window and open QuickBooks Desktop Point of Sale to see if the error persists.

Method 2: Form a New User Account with Admin Rights

When the existing user account doesn’t have the necessary permissions or is damaged, you’ll need to create a new user with admin rights. It will help you fix the error initializing QBPOS application log. The steps to undertake this method are:

Form a local user account

Begin by creating a local user account through the following steps:

1. Tap the Windows button on the keyboard to get to the Start menu.
2. Look for the system’s settings.
3. Choose Accounts, followed by Family & Other Users.
4. Hit the option that states “Add someone else to this PC.” 
5. Now, choose I don’t have this person’s sign-in information. 
6. Move to the following page and hit the Add a user without a Microsoft account option.
7. form a username and password, enter these credentials, and tap Next. 

Alter the local user account to the admin

The next step involves changing the account type of the local user to admin. The following steps are necessary in this case:

1. Tap the Windows Start icon and go to the system’s Settings.
2. Hit the Accounts option. Next, select Family & other users.
3. Tap the username you formed in the previous step and select the Change account type option. 
4. Tap Administrator under the account type and click OK.
5. Now, sign into the system as administrator.

Open QBPOS

Finally, you can launch the QuickBooks Desktop Point of Sale. Hopefully, the error will be resolved after this solution. 

Method 3: Sign in with a new user account

You should sign into the system with a new user account through the following steps in different Windows versions:

For Windows XP Users:

1. Begin by accessing your system’s Start menu. 
2. Alternatively, you can launch the Run Window by pressing Windows + R keys together.
3. You need to look for the Control Panel from the Start menu or search for it through the Run dialog box. 
4. In the Control Panel, double-tap the User Accounts option.
5. Now, click “Create a New Account” and execute the on-screen instructions to form a new user account with admin privileges.
6. Lastly, you should open the QuickBooks Point of Sale and check whether the error is resolved.

For Windows 7 Users:

1. Open the Start menu from the desktop or Windows key on the keyboard.
2. Go to the Control Panel and hit the User Accounts option.
3. Now, opt for the Manage Another Account option. Then, choose the option on your screen that says “Create a new Account.”
4. You should name the new account and select the “Administrator” option.
5. The next step is to click the Create Account option. 
6. After you’re done, you need to reboot your system. Then, you should log into the system with the new user credentials. Open QuickBooks Desktop Point of Sale and see if the error persists.

For Windows 8, 8.1, and 10 Users:

1. Tap the Windows icon on the keyboard or desktop to access the Start menu.
2. Now, select Control Panel from the apps list.
3. Click User Account and Family Safety in the Control Panel window. Then, hit User Accounts.
4. Head to the Manage Accounts option and choose to Add a New User.
5. Now, tap Add a User. Then, choose the option to “Sign in without a Microsoft Account.”
6. Select Local Account. 
7. Now, enter the username and password as the credentials to create a new user.
8. End the process by hitting the Next and Finish options in the wizard.
9. Start your system again and enter the username and password you created now.
10. You can now open QuickBooks Desktop Point of Sale again.

Method 4: Update QuickBooks Desktop

When your QuickBooks Desktop is not updated, you may face the error initializing QBPOS application log. Resolve the problem as follows:

1. Open the QuickBooks Desktop application.
2. Move to the Help menu.
3. Select Update QuickBooks Desktop.
4. Click Get Updates, followed by Update now (if any updates are available).

Finish the update installation process, and hopefully, you’ll be free of any errors in QuickBooks.

Method 5: Clean Install QuickBooks in Selective Startup

When nothing else works, you should try reinstalling the QuickBooks application in the selective startup mode. It will ensure no third-party applications and programs interfere with your system’s functioning. 

Before you undertake a clean reinstallation of the QuickBooks application, consider the following points:

1. Back up your company files so that no data is lost.
2. Write down the QuickBooks product and license information somewhere handy for later use.

Selective Startup ensures no interferences and interruptions from other applications. Ensure to take expert help if you can’t do it yourself. You can switch to the selective startup mode through the following steps:

1. First, access the Run Window by pressing the Windows + R keys on the keyboard.
2. Type msconfig in the run window’s search field and hit OK.
3. Tap the Selective Startup option and Load System Services under the General tab.
4. Now, hover over to the Services tab. Click the Hide All Microsoft Services option on your screen. 
5. Select Disable All.
6. Now, unmark the Hide all Microsoft Services box. 
7. Select Windows Installer from the services checklist.
8. Hit OK and then Restart your system from the System Configuration window.

Now that you have restarted your system in the selective startup mode undertake the following actions to uninstall QuickBooks Desktop from the system:

1. Begin by moving to the Control Panel from the Start menu or the Run window.
2. Look for the Programs and Features tab in the Control Panel window. Choose the Uninstall a program option under it.
3. After tapping it, you’ll reach a list of programs installed on your device.
4. You need to opt for QuickBooks Desktop from the list and execute the on-screen instructions for uninstallation.
5. After ending this process, you can clear the space taken by the junk files, use the clean install tool, and reinstall QuickBooks.

Now, you can follow the steps below to reinstall QuickBooks:

1. Access the official sources and download the QuickBooks Desktop package.
2. After you save the file to the preferred location, go there and open the executable file.
3. With a complete network connection throughout the procedure, finish the installation and on-screen instructions.
4. Validate the terms and conditions, enter the credentials requested, and set up the application for smooth use.

The following steps will help you return to the normal mode after reinstallation:

1. Open the Run Window and enter msconfig in the search space.
2. Select Normal Startup in the general tab. 
3. Hit Apply and OK and reboot your device from the system configuration window. 

Bottom Line

Hopefully, these methods will eliminate the error initializing QBPOS application log. Unfortunately, some of these methods can be confusing or chaotic for you to handle. In such cases, you can ring the support specialists at the 1-855-542-9309 and get professional assistance.

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Erica watson

Erica Watson is writing about accounting and bookkeeping for over 7+ years, making even the difficult technical topics easy to understand. She is skilled at creating content about popular accounting and tax softwares such as QuickBooks, Sage, Xero, Quicken, etc. Erica’s knowledge of such softwares allows her to create articles and guides that are both informative and easy to follow. Her writing builds trust with readers, thanks to her ability to explain things clearly while showing a real understanding of the industry.