QuickBooks Error 108 is a banking error appearing while checking online banking in QB Online and QB Self Employed. It can get frustrating when this issue keeps emerging out of nowhere and interrupting your productivity. So, here’s a detailed guide to help you eliminate this issue from the root.
While using QuickBooks Online to manage a bank account, there are many different sorts of errors that might occur. Some errors develop from within the application as a result of technological misconfigurations, while other errors result from problems at the banking end. Today, we’ll talk about Error 108 QuickBooks, which impacts the process of downloading banking transactions and is brought on by online banking. If the right fix is not used, the error may persist for months, preventing you from syncing QuickBooks with your banking institutions. Continue reading the entire article until the end for more information and thorough troubleshooting guidelines.
“Has QuickBooks Error 108 frustrated you to the core? Get expert assistance by calling the QB specialists at the support number 1-(855)-542-9309. Remain productive and error-free with professionals by your side to help you at every step”
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Table of Contents
What does “Bank Error 108” mean?
Bank Error 108 in QuickBooks indicates glitches arising while downloading transactions in online banking. Error 108 signifies a message from the bank or the credit card institution. It may lead to disruption in the connection between the banking website and the QuickBooks application. There’s also an indication that the bank or institution sent some message that you must respond to immediately. It can be as follows:
- Your bank or financial institution might have introduced some new terms of service.
- They might have some special offers.
- There can be notifications to update you about any changes in their site or if it’s down for maintenance.
The Intuit QB error code 108 is generally a technical snag with numerous related reasons triggering it. Let’s look into them in detail to understand their onset better.
Understanding the Causes of QuickBooks Error Code 108
QuickBooks banking error 108 can take place due to several reasons, as described in the below-given list:
- When the login credential you are entering to login into your bank is incorrect, it may bring forth error 108. The credentials are necessary to verify your identity for security reasons.
- Improper login of the bank account can also promote the error code 108. Sometimes, you might have modified your credentials, which weren’t updated in the banking or accounting application. It might lead to error 108.
- When QuickBooks fails to connect to the bank server due to an unstable Internet connection or because the bank server is down or under maintenance, issues like QuickBooks error code 108 can arise.
- The error can also be cited due to the deletion of the downloaded transactions.
- The bank or financial institution might have sent you notifications regarding new service terms, special offers, etc. At the same time, they might be trying to inform you of times when their site will be down for maintenance. Further, policy changes and other relevant messages might get received through these notifications. If you miss them, you might become a victim of QuickBooks bank error 108.
- If you have installed pop-up blockers on your system, it might disrupt the banking and QuickBooks’ functioning, leading to error 108. Further, if you don’t have a pop-up blocker installed separately but an antivirus app in its place, the in-built pop-up blockers might bring the error 108 forward.
- Having more than one QuickBooks version installed on the system can contribute to error 108.
- An outdated banking feature can lead a user to 108 error in QuickBooks.
- Adding several bank accounts to the software can also cause conflicts and bugs to infect the process.
All these reasons can be pretty intimidating to manage. However, we have quick and effective solutions for you to get rid of this problem quickly and effectively.
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Symptoms before you are troubled with QuickBooks Bank Error 108
Below are the symptoms of QuickBooks online error 108 listed in the bullet points:
- QuickBooks error message 108 appears on the screen preventing you from including your bank or credit card details.
- Trouble in using the QuickBooks application.
- Your computer becomes sluggish as a result of the QuickBooks error code 108.
- QuickBooks freezes periodically for a few seconds.
- Active QuickBooks program window crashes with the arrival of the error.
How to Troubleshoot Intuit QB Error 108?
After discussing the possible reasons behind the QuickBooks intuit error 108, let’s discuss some simple yet effective solutions to resolve the error:
Download Latest Patch for QuickBooks Application
In the first place, you need to ensure that you are using the latest version of the QuickBooks application. Updating can fix the common issues evoking QuickBooks error message 108. Follow the below-given steps carefully:
- Login your computer as Admin using the accurate login credentials.
- Check your QuickBooks version to ensure that you have the latest maintenance release running on your system.
- If not, you need to install the latest updates using the standard procedure.
When the program is updated, check if the Error 108 is fixed. If the error persists, try the next solution.
Use System File Checker and fix QB bank error 108
To utilize the system file checker, follow the below-listed bullet points:
- Click Start icon on your Desktop and then type Command in the search area.
- Press CTRL + Shift key and hit Enter.
- When you see a permission box, click Yes.
- Next, you will see a black box with a blinking cursor.
- Using the blinking cursor, type SFC/scan and hit Enter.
- Running the scan will make System File Checker look for the possible reasons behind the Quick-Books error 108.
Disable Pop-Up Blockers
Follow the below-given steps to get the task accomplished:
- Disable the pop-up blockers on your system and Internet browser.
- Ensure that the pop-up blockers are disabled in your anti-virus application.
- After that, clear your browser’s cache and cookies.
- Now reopen your browser to login your bank’s website.
- In the end, login to QBO and check if the error is fixed.
If the QB error 108 continues, move to the next solution.
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Check Recent Notifications on the Bank or Credit Card’s Website
Pending and unread notifications and messages on the bank or credit card’s website can pave room for error 108 to emerge. These messages might block the connection between QuickBooks and the bank server, leading to problems in downloading transactions and undertaking other actions. Therefore, to resolve this issue, follow the steps as follows:
- Begin by signing in to your bank or credit card’s website. Ensure that the credentials used are exactly the same as those used to connect the account in QuickBooks. If something different is used, ensure to disconnect the account from QuickBooks and connect both QuickBooks and the bank/ credit card website with the same credentials.
- Look for any updates, messages, or notifications in your account from the bank.
- If any action is prompted, the steps will be listed in the message for your convenience.
Usually, the messages that can block the QB and bank server connection are:
- New service terms
- New offers
- Maintenance or site change announcements
Also, if you do not see any notification when you open your account after signing in, ensure to disable the pop-up blockers.
Update Bank Connections in QuickBooks
After checking, reviewing, and addressing all the messages, you need to sign back into QuickBooks.
For QuickBooks Online
- Begin by logging into the QuickBooks Online account.
- Move to the Bookkeeping section, followed by the Transactions button.
- Next, hit the Bank transactions option and end with hitting the Update option.
For QuickBooks Self Employed
- Log into the QuickBooks Self-Employed version.
- Hit the Profile icon, followed by the Bank accounts option.
- Now, choose Refresh all.
It’s essential to note that if no error notifications and messages arrive, even after disabling the pop-up blockers, you should contact the QuickBooks experts and your bank. Some messages causing error 108 do not appear directly. So, reaching out to the bank will let you know if there’s some issue with the bank server or your particular account.
Update Banking Info in QBO
If you have made any recent changes to your online banking login credentials, i.e., you have changed your login ID or password on the online banking site, you need to update the same in QuickBooks as well. This will help QB Online to fetch details from accurate accounts seamlessly without errors. Do so as follows:
- Go to the bank accounts in the QuickBooks Online application from the Banking section.
- Beside the account name, you’ll find a pencil icon. Hit it to edit.
- Then, tap the Edit sign-in info option and log in with your correct id and password information for online banking.
Handle the Windows Update
Glitches like QuickBooks error message code 108 can also appear due to problems with Windows. So, update them as follows:
- Type the command Update in the search field of the Start menu.
- You’ll find the option of Windows update > Check for updates. Click it and let the Windows look for newly available updates.
- If any updates are available, you need to hit the Install updates option and let them get installed successfully.
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Verify the Firewall Settings
Blockages created by firewalls can interrupt the internet connection for QuickBooks, thereby causing problems in downloading transactions and accessing other information from the bank server into the QB account. The resolution for this problem is as follows:
- Begin by logging into your system as an administrator and ensuring you have the latest QuickBooks version.
- Next, configure your firewall settings to ensure it doesn’t block the connection of your QuickBooks application and the company file.
- Internet settings must also be checked thoroughly to ensure they do not interrupt general QuickBooks processes and operations.
Enter an Attached Bank Account
Log into your bank account and configure some settings to resolve error 108 as follows:
- Go to the website of your bank/ financial institution/ credit card company, enter your credentials, and get in to your account.
- Now, go to the downloaded transactions and find KB details in your account.
- Now, press the Ctrl key on the keyboard to enable or disable the pop-up blocker.
Wait for the Bank Server
If the root cause for error 108 lies in the bank server being down for maintenance or other issues, you can just wait for it to be over before you resume your operations. You can check whether your bank server is down or not by going to their website and accessing your account there. If you find it challenging and problematic to access your bank’s website, it will indicate the problem clearly. In such cases, you can attempt to reach out to the bank to receive updates about the situation. Keep waiting and regularly checking when the server becomes available again.
Need Expert Help?
This article can help the users to fix the error 108 in QuickBooks when updating the bank or credit card details. If you feel like talking to an QuickBooks Expert, give us a call on our QuickBooks support number 1-(855)-542-9309. When connected, get hassle-free assistance in troubleshooting the QuickBooks error 108.
Erica Watson is writing about accounting and bookkeeping for over 7+ years, making even the difficult technical topics easy to understand. She is skilled at creating content about popular accounting and tax softwares such as QuickBooks, Sage, Xero, Quicken, etc. Erica’s knowledge of such softwares allows her to create articles and guides that are both informative and easy to follow. Her writing builds trust with readers, thanks to her ability to explain things clearly while showing a real understanding of the industry.