QuickBooks Online is an efficient tool to perform numerous accounting and bookkeeping solutions in a digital platform. It processes a substantial amount of data and calculations to keep up with its features and functions. The users can sign into their accounts through Internet Explorer or their default web browser, and since all the data is stored on the cloud, there is no need for external memory space. However, it also invites runtime errors to occur when the script fails the instructions given at the user end, resulting in QuickBooks java script error. In this blog, you will find all the relevant details on the issue and, at last, the procedures to resolve it. Read it till the end.
“Runtime script errors can disappear from little maneuvers at first, but they tend to pop-up later and frequently. If you need immediate assistance from an expert to permanently fix the QuickBooks Desktop java script error, call QuickBooks Technical Support 1-(855)-542-9309 anytime”
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Table of Contents
What are the symptoms of the QuickBooks Desktop java script error?
When a user gets the QuickBooks VBscript error, indications mentioned below can be seen inflicting on the computer system.
- The user can’t sign into their QuickBooks Online account from their default web browser.
- The computer system responds to the commands very slowly.
- The Windows freezes repeatedly.
- The process of opening QuickBooks times out continuously.
What are the reasons behind the QuickBooks java script alert?
A set of different reasons can cause the QuickBooks 2020 java script error. Below are given some of the most probable ones.
- The internet configuration of the default browser is not correct.
- QuickBooks or Intuit is not added as trusted websites.
- The Windows Firewall or anti-virus is blocking the connection.
- The user tried to import a transaction from a deleted or missing account.
- The user tried to import invoices or bills from a different account that does not match the available assets.
What are the solutions for the JavaScript error in QuickBooks?
There are numerous troubleshooting methods that you can try from the user end to resolve the QuickBooks java script error. Below are listed some of them.
Solution 1: Add QuickBooks and Related Domains as Trusted Websites
- Close QuickBooks and open Internet Explorer.
- At the top right corner, click on the Gear icon.
- Click on Tools and choose Compatibility View settings.
- Put a check on the Display all website in Compatibility View box under the Compatibility View settings screen.
- Select Close and head back to the Tools section.
- Choose the Security tab and click on Trusted Sites.
- Click on the Sites button and in the blank field of Add this website to the zone, enter the link – https://*.intuit.com and select Add.
- Do the same thing for https://*.quickbooks.com.
- Exit from the window by clicking on Close and choose the Custom level.
- Scroll down until you find Miscellaneous.
- Select Enable under Allow Cross domain requests and select OK.
- Select Apply and exit from Internet Explorer.
Solution 2: Run Quick Fix My Program using QuickBooks Tool Hub
- Download the QuickBooks tool hub from Intuit’s website and install it on your system.
- Open the tool hub and click on the Program Problems tab.
- Click on Quick Fix my program and wait for the scan to complete.
- After the problem is fixed, run QuickBooks again.
Solution 3: Change Windows Firewall Settings to Allow QuickBooks to access the Internet
- Close QuickBooks and press the Windows Key to open the Start menu.
- Search for Windows Firewall and open it.
- Click on Advanced Settings and right-click on the Inbound Rules option.
- Click on New Rule and choose Port.
- Select Next and check if the TCP is selected.
- Under the Specific local ports field, enter the dynamic port number after 8019 if you use QuickBooks Desktop 2019 or later version.
- Click on Next and choose Allow the Connection.
- Click on Next and create the rule by naming it.
- At last, click on Finish and follow the same instructions for Outbound Rules as well.
Important- If you don’t know the dynamic port number, follow the given steps.
- Press the Windows key and put QuickBooks Database Server Manager in the search bar.
- Press Enter and open the QBDSM feature.
- Hover to the Port Monitor tab and search for your QuickBooks version.
- Note down the Port number and use it on the blank field of Specific local ports.
Solution 4: Disable Script Error Notification from Internet Explorer’s Settings
- Close the QuickBooks Desktop application and go to the Internet Explorer.
- Click on the Gear icon at the top right corner and select Tools.
- Choose the Advanced tab under the Internet Options and remove the mark on the Display a Notification About Every Script Error box.
- Click on OK and open QuickBooks.
Solution 5: Add URL displayed in Script Error to the Restricted Sites
- Open Internet Explorer and click on Help.
- Select Internet Connection Setup and click on Advanced Connection Settings.
- Under the Security tab, select Restricted Sites and click on Sites.
- Under the ‘Add this website to the zone” field, copy/paste the URL highlighted in the script error.
- Click on Add and select Close.
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At this point, we would like to end our blog dedicated to the QuickBooks java script error and its solutions. We hope that you find information on this page relevant to your problem and that the fixes will ensure a speedy recovery of your QuickBooks. However, if you need additional help on the issue, dial QuickBooks Error Support at 1-(855)-542-9309 and get immediate expert assistance anytime.
Erica Watson is writing about accounting and bookkeeping for over 7+ years, making even the difficult technical topics easy to understand. She is skilled at creating content about popular accounting and tax softwares such as QuickBooks, Sage, Xero, Quicken, etc. Erica’s knowledge of such softwares allows her to create articles and guides that are both informative and easy to follow. Her writing builds trust with readers, thanks to her ability to explain things clearly while showing a real understanding of the industry.